Difference between revisions of "ΔΔ:Special Operating Sign for Mountain Retreats"

Latest revision as of 14:58, 31 July 2026

4dc4da2f-f724-49a8-81f2-c8fa3600445d 814663 Ειδικό Σήμα Λειτουργίας σε Ορειβατικά Καταφύγια

At a glance

Points of service

Points of Single Contact (ΚΕΠ – EKE), SPECIAL SERVICE FOR THE PROMOTION AND LICENCING OF TOURISM INVESTMENTS, MINISTRY OF TOURISM

Digital provision points

EUGO portal (information only)

Number of required documents

9 to 14 + (

3

)

Fees

Variable

Deadline of completion

50 days

Description

The procedure concerns the provision of a Special Sign for the operation of Mountain Retreats and is addressed to Mountain Retreat Managers.

Basic information

Competent body

MINISTRY OF TOURISM

Authority/Public body’s Unit responsible for the institutional framework of the procedure

Service / organizational unit of a authority entity

SPECIAL SERVICE FOR THE PROMOTION AND LICENCING OF TOURISM INVESTMENTS

Provided to

Municipalities, Public Law Legal Entities, Private Law Legal Entities, Regions, Self-employed, Businesses

Last update

31/07/2026

Application

Application Type

Application / Solemn Declaration

Submission by:

Presented by the applicant (email), Submitted by the applicant (in person or by post)

Submitted by:

Persons, Legal entities, Public entities

Title

Application - Solemn Declaration submitted by the Director of the Mountain Retreat, in accordance with the Model of Annex B to Joint Ministerial Decision No 9918/16.05.2023 (B 3307) etc., which is considered as a solemn declaration (Article 8 of Law 1599/1986), showing the details of the applicant for a natural or legal person, the VAT Number and the Public Tax Service (VRD) to which it is subject.

Relevant link

https://www.et.gr/api/DownloadFeksApi/?fek pdf=20230203307

Notes:

In case the manager is a legal person, the supporting documents referred to above shall be submitted by the legal representative of the undertaking, together with the necessary legal documents (registration and legal representation document).

What you will need

Means of authentication, identification and signature

Identification document

Print

Requirements

Fees

If the prescribed time limit expires without action, the granting of the Special Operation Signal is presumed, in accordance with par. 4 of Article 14 of Law 3844/2010 (A 63) and the applicant may request a relevant certificate from the Special Service for the Promotion and Licensing of Tourism Investments.

NACE

55.20 Holiday and other short-stay accommodation
55.90 Other accommodation

Output & Results

Output

Document Production

Steps

Digital steps

Other information

Alternative titles

Granting of a Special Operational Sign to Mountain Retreats of permanent construction

Official title

Granting of Special Operating Sign to Mountain Retreats

Languages supported

Greek, English

Ways of provision

Establishment

Legislation

Categories

Τype of procedure

Special License Signs

Trigger

Applied for

Trigger (submission method)

Application (handwritten)

Life events

Licences and compliance, Tourism

Type

Outgoing

End of Process

Ιndefinite

N1

0 2

   95496
   
   No
   957600
   356400
   
   
   
   
   Identification document
   919422
   
   
   55.20, 55.90
   
   7135, 8210
   
   EU-GO
   Supporting document

The procedure concerns the provision of a Special Sign for the operation of Mountain Retreats and is addressed to Mountain Retreat Managers. 60.00 300.00 9 5 3

   50 days

,,,,,,

1 Compliance or Non-Compliance Compliance with the Internal Rules of Procedure as laid down in Article 10 of Joint Ministerial Decision No 9918/16.05.2023 (B3307).

No No

2 Company law Business creation (individual, corporate)

For company establishment see link below

Link https://www.gov.gr/ipiresies/epikheirematike-drasterioteta/enarxe-kai-luse-epikheireses/sustase-epikheireses

No No

3 Urban planning Mountain retreats shall be constructed in accordance with the permitted uses and conditions and construction limitations laid down for the area by the general and specific urban and building provisions. For the existing mountain shelters that do not have a building permit, a declaratory act according to article 7 of Joint Ministerial Decision no. 9918/16.05.2023 (B΄3307) must have been issued.

No No

4 Conditions for non-commission of criminal offenses The applicant (manager of the retreat) has not been irrevocably convicted of a felony.

No No

5 Technical Fulfillment of fire protection requirements in paragraph 12 of Article 4 of Joint Ministerial Decision No 9918/16.05.2023 (B 3307).

No No

6 Technical Fulfillment of the technical and operational requirements of Joint Ministerial Decision No 9918/16.05.2023 (B 3307).

No No

7 Technical Good operation of the electricity and sewerage system.

No No

8 Health Compliance with the sanitary requirements of the legislation in force.

No No

9 Educational The retreat manager must have: a. certified mountain and rescue skills, b. certified of first aid knowledge, c. English language language learning certificate, at least level B2 according to the Common European Reference Framework.

No No

10 Environmental Environmental Terms Approval (Not applicable to existing mountain retreats for which a legalisation decision is issued)

No No

1 Granting of Special Operation Signal for mountain retreats. 300 €

e-Administrative Fee code 2399

Cost Calculation One-off

Method of Payment Bank cashier, Digital (web banking), Digital (debit / credit card), Hellenic Post

Type of Cost e-Administrative Fee

Fee Link https://www1.gsis.gr/sgsisapps/eparavolo/public/welcome.htm

No

2 Change- Modification of the Special Operation Signal for Mountain Retreats. 60 €

e-Administrative Fee code 2400

Cost Calculation Based on condition, Percentage

Method of Payment Bank cashier, Digital (web banking), Digital (debit / credit card), Hellenic Post

Type of Cost e-Administrative Fee

Fee Link https://www1.gsis.gr/sgsisapps/eparavolo/public/create.htm?langId=2

Yes

1

1 Decision of appointment of the manager of the mountain retreat by the management body. Rule

Decision of appointment of the manager of the mountain retreat by the management body.

Submission by: Presented by the applicant (email), Submitted by the applicant (in person or by post)

Submitted by: Persons, Legal entities, Public entities

Document submitted under requirements: No

No 1127

2 Solemn Declaration by the Director of the Mountain Retreat, on compliance with the ‘Mountain Retreats Regulation’ as defined in Article 10 of Joint Ministerial Decision 9918/16.05.2023 (B’3307). Solemn Declaration

Solemn Declaration by the Director of the Mountain Retreat, on compliance with the ‘Mountain Retreats Regulation’ as defined in Article 10 of Joint Ministerial Decision 9918/16.05.2023 (B’3307).

Relevant link: https://www.gov.gr/en/ipiresies/polites-kai-kathemerinoteta/psephiaka-eggrapha-gov-gr/ekdose-upeuthunes-deloses

Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

Submitted by: Persons, Legal entities

Relevant Procedure: Solemn declaration and electronic solemn declaration

Notes: The Solemn Declaration must bear an attestation either of the authenticity of signature or of the digital signature or it must have been submitted via gov.gr.

Document submitted under requirements: No

No 7320

3 Lease agreement, in the case of a leased property. Private Agreement

Lease agreement, in the case of a leased property.

Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

Submitted by: Persons, Legal entities

Document submitted under requirements: Yes

Document’s requirement: Ownership

No 8972

4 A copy of the title deed and its transfer certificate at the competent land registry. Property titles

A copy of the title deed and its transfer certificate at the competent land registry.

Submission by: Presented by the applicant (email), Submitted by the applicant (in person or by post)

Submitted by: Persons, Legal entities

Document submitted under requirements: No

Alternative document of: 3

Yes 2905

5 Concession decision for at least thirty (30) years. Rule

Concession decision for at least thirty (30) years.

Submission by: Presented by the applicant (email), Submitted by the applicant (in person or by post)

Submitted by: Persons, Legal entities

Document submitted under requirements: No

Alternative document of: 3

Yes 1127

6 A copy of a criminal record for general use or an equivalent document, in case the applicant is a national of another EU Member State, proving that the applicant (management or hirer), has not been irrevocably sentenced for a felony. Criminal Record Copy for General Use

A copy of a criminal record for general use or an equivalent document, in case the applicant is a national of another EU Member State, proving that the applicant (management or hirer), has not been irrevocably sentenced for a felony.

Relevant link: https://www.gov.gr/en/ipiresies/dikaiosune/poiniko-metroo/antigrapho-poinikou-metroou

Submission by: Ex officio (digital), Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

Relevant Procedure: Copy of Criminal Record

Notes: Equivalent document means a document issued by a competent judicial or administrative authority of a Member State certifying that the person concerned has not been convicted of the above offences. If the country of origin or provenance does not provide for the issue of a document equivalent to a criminal record, such a document may be replaced by a sworn statement or, in the absence of such a document, by a solemn declaration made by the person concerned before a competent judicial or administrative authority or, where appropriate, a notary in the country of origin or provenance, who shall issue a certificate attesting the issue of the sworn statement or declaration. The copy of the universal criminal record and the above documents shall be submitted within three months of the date of their issue. It shall be sought officially if issued by a national authority. 1. If the manager of the shelter does not coincide with the representative of the management body, the document shall also be submitted for the manager. 2. If the lessee is a legal entity, the above document(s) shall be submitted by the legal representative of the company.

Document submitted under requirements: No

No 4750

7 Solemn Declaration under Law 1599/1986 (A 75) of the Mountain Retreat Manager stating that the fire protection measures referred to in Article 4 of Joint Ministerial Decision 9918/16.05.2023 (B3307) has been obtained and maintained. Solemn Declaration

Solemn Declaration under Law 1599/1986 (A 75) of the Mountain Retreat Manager stating that the fire protection measures referred to in Article 4 of Joint Ministerial Decision 9918/16.05.2023 (B3307) has been obtained and maintained.

Relevant link: https://www.gov.gr/en/ipiresies/polites-kai-kathemerinoteta/psephiaka-eggrapha-gov-gr/ekdose-upeuthunes-deloses

Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

Submitted by: Persons, Legal entities

Relevant Procedure: Solemn declaration and electronic solemn declaration

Notes: The Solemn Declaration must bear an attestation either of the authentic signature or of the digital signature or it must have been submitted via gov.gr.

Document submitted under requirements: No

No 7320

8 A certificate of an electrician verifying the proper operation of the retreat power supply. Certification

A certificate of an electrician verifying the proper operation of the retreat power supply.

Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

Submitted by: Persons, Legal entities

Document submitted under requirements: No

No 8619

9 Confirmation of good operation of the retreats sewerage system, issued by engineer (according to his/her professional rights). Certificate

Confirmation of good operation of the retreats sewerage system, issued by engineer (according to his/her professional rights).

Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

Submitted by: Persons, Legal entities

Document submitted under requirements: No

No 9703

10 Solemn Declaration of the Mountain Retreat Manager that the sanitary requirements of the legislation in force are fulfilled. Solemn Declaration

Solemn Declaration of the Mountain Retreat Manager that the sanitary requirements of the legislation in force are fulfilled.

Relevant link: https://www.gov.gr/en/ipiresies/polites-kai-kathemerinoteta/psephiaka-eggrapha-gov-gr/ekdose-upeuthunes-deloses

Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

Submitted by: Persons, Legal entities

Relevant Procedure: Solemn declaration and electronic solemn declaration

Notes: The Solemn Declaration must bear an attestation either of the authentic signature or of the digital signature or it must have been submitted via gov.gr.

Document submitted under requirements: No

No 7320

11 Certificate of first aid knowledge for the mountain retreat manager. Certification

Certificate of first aid knowledge for the mountain retreat manager.

Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

Submitted by: Persons, Legal entities

Document submitted under requirements: No

No 8619

12 Mountain knowledge and rescue certificate for the mountain retreat manager. Certification

Mountain knowledge and rescue certificate for the mountain retreat manager.

Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

Submitted by: Persons, Legal entities

Document submitted under requirements: No

No 8619

13 English Language Learning Certificate, of least B2 level according to the Common European Reference Framework (for the Mountain Retreat Manager). Certification

English Language Learning Certificate, of least B2 level according to the Common European Reference Framework (for the Mountain Retreat Manager).

Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

Submitted by: Persons, Legal entities

Document submitted under requirements: No

No 8619

14 Decision approving the Environmental Conditions of the Mountain Retreat. Environmental Compliance Receipt

Decision approving the Environmental Conditions of the Mountain Retreat.

Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

Submitted by: Persons, Legal entities

Notes: No submission is required for existing mountain shelters for which a legalisation decision has been issued.

Document submitted under requirements: Yes

Document’s requirement: Urban planning

No 9681

15 Solemn Declaration under Law 1599/1986 of the Mountain Retreat Manager, in compliance with the technical and operational requirements of Joint Ministerial Decision 9918/16.05.2023 (B3307). Solemn Declaration

Solemn Declaration under Law 1599/1986 of the Mountain Retreat Manager, in compliance with the technical and operational requirements of Joint Ministerial Decision 9918/16.05.2023 (B3307).

Relevant link: https://www.gov.gr/en/ipiresies/polites-kai-kathemerinoteta/psephiaka-eggrapha-gov-gr/ekdose-upeuthunes-deloses

Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

Submitted by: Persons, Legal entities

Relevant Procedure: Solemn declaration and electronic solemn declaration

Notes:

The Solemn Declaration must bear either a certificate of the authenticity of the signature, or a digital signature or have been submitted via gov.gr.

No submission is required for existing mountain retreats, for which a legalisation decision has been issued.

Document submitted under requirements: Yes

Document’s requirement: Urban planning

No 7320

16 Building permit. Βuilding permit

Building permit.

Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

Submitted by: Persons, Legal entities

Notes: In cases of existing climbing shelters that have a building permit, the building permit shall be submitted, accompanied by a Technical Engineering report on the construction vulnerability control of the building. For the above cases, where the areas are protected by the provisions of forestry law and are not authorised to intervene with the Forest Authority, the provisions of forestry legislation relating to their legality status shall apply.

Document submitted under requirements: Yes

Document’s requirement: Urban planning

No 2243

17 Rainbow Accreditation Act Rule

Rainbow Accreditation Act

Submission by: Ex officio (manual)

Notes: It is sought at service level in case the existing mountain retreat does not have a building permit.

Document submitted under requirements: Yes

Document’s requirement: Urban planning

Alternative document of: 16

Yes 1127

18 Decision on the legitimisation of a mountain retreat Rule

Decision on the legitimisation of a mountain retreat

Submission by: Ex officio (manual)

Notes: It is sought at service level in case the existing mountain retreat does not have a building permit.

Document submitted under requirements: Yes

Document’s requirement: Urban planning

Alternative document of: 16

Yes 1127

19 Documents demonstrating the legal composition, operation and representation of the legal person. Legal documents from legal entities

Documents demonstrating the legal composition, operation and representation of the legal person.

Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

Submitted by: Legal entities

Notes: Where the lessee is a legal person, the supporting document(s) referred to above shall be submitted by the legal representative of the undertaking.

Document submitted under requirements: Yes

Document’s requirement: Company law

No 9338

Law 12 4002 2011 180 Α

Description Amendment of the public pension legislation - Arrangements for development and public consolidation - Issues within the competence of the Ministries of Finance, Culture and Tourism and Labour and Social Security.- Article 12: Establishment of a Special Office for the Promotion and Authorisation of Tourism Investments in the Ministry of Tourism, replaced by Article 35 of Law 5039/2023.

Legal references https://api.et.gr/apiFEK/1/2011/180/pdf

Joint Ministerial Decision 9918 2023 3307 Β

Description Establishment of technical and operational specifications for mountain shelters, procedure for the granting of a Special Operational Signal and Operational Regulation.

Legal references https://api.et.gr/apiFEK/2/2023/3307/pdf

1 Submission of application and supporting documents

Μethod of Implementation Manual Action

Description The person concerned shall submit the applicaiton to the Protocol of the Ministry of Tourism in person or by mail or by email, together with the supporting documents required; the application shall be received by the Department of the Protocol, registered and charged to the Directorate responsible.

No No

2 Control of completeness and correctness

Responsible for Implementation Competent Employee

Μethod of Implementation Inspection

Description The competent official of the Special Service for the Promotion and Licencing of Tourism Investments, to whom the application is charged, shall check the application and the supporting documents submitted as to their completeness and correctness.

Notes The file inspection concerns the completeness and correctness of the supporting documents and the compliance with the conditions of the application legislation.

No No

3 The folder is complete

Responsible for Implementation Competent Employee

Μethod of Implementation Manual Action

Description The file is found to be complete.

Yes No

4 Incomplete folder

Responsible for Implementation Competent Employee

Μethod of Implementation Manual Action

Description In case the folder is not complete, the applicant shall be informed by phone, e-mail or registered document for its correct completion and re-submission of the folder.

Yes No

5 Submission/receipt of a supplementary file

Responsible for Implementation Competent Employee

Μethod of Implementation Manual Action

Description The applicant shall submit the additional supporting documents requested for the completeness and correctness of the file, registered by the Protocol Division and charged to the official responsible by the Head of and the Chief of the Special Service for the Promotion and Licencing of Tourism Investments (EYPATE).

Yes No

6 Issue of a Special Operational Signal

Responsible for Implementation Competent Employee

Μethod of Implementation Manual Action

Description The Special Operating Signal shall be drawn up and updated to the Register of Tourism Enterprises, in accordance with the applicable legislation, taking into account all supporting documents attached to the application.

No No

7 Signature - Protocol - Post on diavgeia.gr

Responsible for Implementation Competent Employee

Μethod of Implementation Signature

Description The official shall sign the document by digital means, assign it to the Head of the Department and then to the Head of the Special Service for the Promotion and Licencing of Tourism Investments for signature, return it to the author and assign it to the Title Unit of the Ministry for Protocol Number. The author then posts the act on Transparency and communicates the ADA number to the Registry Department so that the document can be updated accordingly.

No No

8 Information to be given to interested parties

Responsible for Implementation Competent Employee

Μethod of Implementation Manual Action

Description The official responsible shall send the Special Operational Sign to the Director of the Mountain Retreat by post and electronic means.

No Yes

@@ Line 17: / Line 17: @@
 |process_usage=Supporting document
 |process_output_type=Document Production
-|process_provided_to=Businesses,Legal Entities,Self-employed
+|process_provided_to=Municipalities,Public Law Legal Entities,Private Law Legal Entities,Regions,Self-employed,Businesses
 |process_life_events=Licences and compliance,Tourism
+|process_tax_type=Special License Signs
 |process_sdg_resource=Judicial redress
 |process_sdg_notes=If the prescribed time limit expires without action, the granting of the Special Operation Signal is presumed, in accordance with par. 4 of Article 14 of Law 3844/2010 (A 63) and the applicant may request a relevant certificate from the Special Service for the Promotion and Licensing of Tourism Investments.
@@ Line 354: / Line 355: @@
 |process_rule_article=12
 |process_rule_description=Amendment of the public pension legislation - Arrangements for development and public consolidation - Issues within the competence of the Ministries of Finance, Culture and Tourism and Labour and Social Security.- Article 12: Establishment of a Special Office for the Promotion and Authorisation of Tourism Investments in the Ministry of Tourism, replaced by Article 35 of Law 5039/2023.
+|process_rule_gazette_doc_issue=Α
 |process_rule_gazette_doc_number=180
-|process_rule_gazette_doc_issue=Α
+|process_rule_url=https://api.et.gr/apiFEK/1/2011/180/pdf
-|process_rule_url=https://www.et.gr/api/DownloadFeksApi/?fek_pdf=20110100180
 }}
 {{process rules
 |process_rule_type=Joint Ministerial Decision
 |process_rule_decision_number=9918
 |process_rule_decision_year=2023
+|process_rule_article=
 |process_rule_description=Establishment of technical and operational specifications for mountain shelters, procedure for the granting of a Special Operational Signal and Operational Regulation.
+|process_rule_gazette_doc_issue=Β
 |process_rule_gazette_doc_number=3307
-|process_rule_gazette_doc_issue=Β
+|process_rule_url=https://api.et.gr/apiFEK/2/2023/3307/pdf
-|process_rule_url=https://www.et.gr/api/DownloadFeksApi/?fek_pdf=20230203307
 }}
 {{process steps
 |process_step_num_id=1

Difference between revisions of "ΔΔ:Special Operating Sign for Mountain Retreats"

Latest revision as of 14:58, 31 July 2026

At a glance

Points of service

Digital provision points

Number of required documents

Fees

Deadline of completion

Description

Basic information

Competent body

Authority/Public body’s Unit responsible for the institutional framework of the procedure

Service / organizational unit of a authority entity

Provided to

Related links

Last update

Application

Application Type

Submission by:

Submitted by:

Title

Relevant link

Notes:

What you will need

Means of authentication, identification and signature

Requirements

Fees

Related

See also

Means of redress or appeal:

NACE

Output & Results

Output

Steps

Digital steps

Other information

Alternative titles

Official title

Languages supported

Ways of provision

Legislation

Categories

Τype of procedure

Trigger

Trigger (submission method)

Life events

Type

End of Process

Other Taxonomies

Terms of Use

Problem report

Need help or advise

Feedback