Issuance of a Licence for the Establishment of an Elderly Care Unit (ECU) by a natural or legal person

From National Registry of Administrative Public Services
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At a glance

Points of service

Points of Single Contact (ΚΕΠ – EKE), Regional units, Directorate of Public Health and Social Welfare of the competent Regional Unit

Digital provision points

Number of required documents

5 + (
1
)

Fees

From 0 to 88.04 €

Deadline of completion

2 months

Description

The procedure concerns the licensing of the establishment of Elderly Care Units of a profit-making nature. It is addressed to companies and legal persons.

Basic information

Competent body

MINISTRY OF SOCIAL COHESION AND THE FAMILY

Authority/Public body’s Unit responsible for the institutional framework of the procedure

,

Service / organizational unit of a authority entity

Directorate of Public Health and Social Welfare of the competent Regional Unit

Related links


Last update

01/10/2026

Application

Application Type

Application / Solemn Declaration

Submission by:

Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

Submitted by:

Legal entities, Persons

Title

Submission of Application – Solemn declaration in which the natural or legal person lists its details (or those of the legally responsible representative person), the name, the location, the number of beds and the specific purpose of the operation.

What you will need

Means of authentication, identification and signature

Identification document, Identification with TAXISnet codes

    Print

    Requirements

      Fees

        Related

        Means of redress or appeal:

        Other Administrative redress

        Rules concerning a lack of reply from the competent authority and the legal consequences for the use:

        Tacit approval

        In case no response has been provided before the above deadline, it is considered that the application of the interested party has been implicitly accepted (tacit approval) and the license has been issued, according to par. 4 of article 14 of Law 3844/2010 (GG 63/A/2010). The applicant, in the aforementioned case of tacit approval, may request a relevant certificate from the administrative authority responsible for issuing the act, in accordance with paragraph 4 of article 10 of 3230/2004 (Government Gazette 44/A/2004).

        NACE

          Output & Results

          Output

          Document Production

          Steps

            Digital steps

              Other information

              Official title

              Issuance of a Licence for the Establishment of an Elderly Care Unit (ECU) by a natural or legal person

              Languages supported

              Greek, English

              Ways of provision

              Establishment

              Legislation

                Categories

                Τype of procedure

                Trigger

                Applied for

                Trigger (submission method)

                Application (digital), Application (handwritten)

                Type

                Outgoing

                End of Process

                Ιndefinite

                N1

                ,


              • 1 Company law Business formation (individual, corporate)
                • For company establishment see the link below

                No No

              • 2 Possession of passwords to enter software The applicant shall have a TAXISnet username and password.

                No No

              • 3 Conditions for non-commission of criminal offenses The interested party shall not have been irrevocably sentenced to any sentence, for a felony or for any of the misdemeanours of theft, embezzlement, fraud, extortion, forgery, defamation, falsification or violation of drug law, or for any crime relating to the mores, nor have been deprived of his/her civil rights due to any punishable act and for as long as this deprivation lasts.

                No No

              • 4 Urban planning Issue of building licence in accordance with circular 98 of the Ministry of Infrastructure and Transports with document reference number (“protocol number”) oik 82070/22-12-1989 on the preparation of studies, as it is in force each time.

                No No

              • 5 Urban planning Observance of the provisions of article 5 of the General Building Regulation Law 1577/1985, as amended and in force, regarding the building licence for new use. In the case of an arrangement or expansion to an existing building, the legality of the building shall be documented, according to article 23, par.1 of the General Building Regulation (Law 1577/1985) as in force.

                No No

              • 6 Technical The ECUs are subject to the provisions: 1. Of the Building Regulation in Usage class “Health and Social Welfare”. 2. Of the New Building Fire Protection Regulation in usage class “Use H” 3. The design and configuration of the ECU spaces shall take into account the “Regulation on the elimination of architectural obstacles from Health and Welfare buildings, to facilitate their usage by disabled persons and persons of reduced mobility”.

                No No

              • 7 Urban planning The plot of the ECU shall meet the conditions on land usage of the urban planning legislation in force; it shall be at least 300m away from the perimeter of an approved industrial zone, noisy workshops and generally unsanitary and annoying facilities, as these are characterized by the competent Committee established by law, in accordance with sanitary provisions in force and it shall be served by the drinking water, electricity, and telephone networks.

                No No

              • 1 Especially for the region of Cyclades an additional regional fee of 88,04 € is required, collected by decentralized services at the Peripheral Units of Andros, Thira, Kea-Kythnos, Milos, Mykonos, Naxos, Paros, Syros, and Tinos, and is payable on the following bank account: Piraeus Bank - IBAN: GR3601727100005710052440659. The competent authority for more information is the Directory of Social Assistance of the Periphery of South Aegean. 0 € - 88.04 €

                Cost Calculation One-off

                Method of Payment Bank cashier, Digital (web banking)

                Type of Cost Levy

                No

              • 1 Extract from general purpose criminal record, of the person in whose name the license will be issued, of a validity of three months, or an equivalent document when the applicant is a national of another member-state of the EU. Criminal Record Copy for General Use

                Extract from general purpose criminal record, of the person in whose name the license will be issued, of a validity of three months, or an equivalent document when the applicant is a national of another member-state of the EU.

                Relevant link: https://www.gov.gr/en/ipiresies/dikaiosune/poiniko-metroo/antigrapho-poinikou-metroou

                Submission by: Ex officio (manual), Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

                Submitted by: Legal entities, Persons

                Relevant Procedure: Copy of Criminal Record

                Notes: When issued by domestic authorities, this is sought by the ex officio procedure.

                Document submitted under requirements: No


                No 4750

              • 2 Complete land surveying drawing Topographical drawing

                Complete land surveying drawing

                Relevant link: https://www.e-pronoia.gr/content/diadikasies-dikaiologitika

                Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

                Submitted by: Legal entities, Persons

                Notes: When issued by domestic authorities, this is sought by the ex officio procedure.

                Document submitted under requirements: No


                No 6851

              • 3 A Series of architectural drawings. Architectural drawing

                A Series of architectural drawings.

                Relevant link: https://www.e-pronoia.gr/content/diadikasies-dikaiologitika

                Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

                Submitted by: Legal entities, Persons


                Document submitted under requirements: No


                No 3879

              • 4 Building licence Official document

                Building licence

                Relevant link: https://www.e-pronoia.gr/content/diadikasies-dikaiologitika

                Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

                Submitted by: Legal entities, Persons


                Document submitted under requirements: No


                No 6440

              • 5 Two copies of a Technical Report by an engineer. Drawings / studies by an engineer / architect

                Two copies of a Technical Report by an engineer.

                Relevant link: https://www.e-pronoia.gr/content/diadikasies-dikaiologitika

                Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

                Submitted by: Legal entities, Persons

                Notes: The technical report shall include: 1. The description of the plot accessibility 2. The state of the access roads and the stage of progress of the application of the urban plan. 3. The possibility and adequacy of water and electricity supply, telephone connection and drainage. 4. The table of finishings of the spaces and, more generally, the construction mode of the building and the number of persons being served by the ECU, as well as a complete functional description.

                Document submitted under requirements: No


                No 5768

              • 6 Solemn declaration of Law 1599/1986 of the person in whose name the licence shall be issued, in which compliance with Article 2, par. A, sub-paragraph 2, shall be explicitly stated. Solemn Declaration

                Solemn declaration of Law 1599/1986 of the person in whose name the licence shall be issued, in which compliance with Article 2, par. A, sub-paragraph 2, shall be explicitly stated.

                Relevant link: https://www.gov.gr/en/ipiresies/polites-kai-kathemerinoteta/psephiaka-eggrapha-gov-gr/ekdose-upeuthunes-deloses

                Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

                Submitted by: Legal entities, Persons

                Relevant Procedure: Solemn declaration and electronic solemn declaration

                Notes: The technical report shall include:

                • The description of the plot accessibility
                • The state of the access roads and the stage of progress of the application of the urban plan.
                • The possibility and adequacy of water and electricity supply, telephone connection and drainage.
                • The table of finishings of the spaces and, more generally, the construction mode of the building and the number of persons being served by the ECU, as well as a complete functional description.

                Document submitted under requirements: No


                No 7320

              • Law 2345 1995 213 Α

                Description About ECU: Amended as follows: - ν. 4756/2020 (A 235) par. 1 of Article 3 - Amendment of paragraph 1 and 2 of Article 2 of Law No. 2345/1995 (Right to submit an application) - ν. 4052/2012 (A 41) par. 23 Article 37 - Amendment of para. 7 Article 1 of Law No. 2345/1995 (Amendments to permits) - ν. 3852/2010 (A 87) subpara. 22 par. 3 Article 94 - Amendment of para. 1 to 3 of Art. 1 f Law No. 2345/1995 (Right to submit an application) - M.D. P.4b/oik.6022/1995 (B΄ 1052) - Amendment of par. 4 Article 1 of Law No. 2345/1995 (Supervision of ECU).

                Legal references https://www.et.gr/api/DownloadFeksApi/?fek pdf=19950100213

              • Joint Ministerial Decision Π1γ/ΓΠοικ.123831 2011 2661 Β

                Description Prerequisites, Supporting documents, Membership in KEP - EKE

                Legal references https://www.et.gr/api/DownloadFeksApi/?fek pdf=20110202661

              • Ministerial Decision Π1γ/οικ.81551 2007 1136 Β

                Description Prerequisites, Evidence to be submitted, Checks, Operation

                Legal references https://www.et.gr/api/DownloadFeksApi/?fek pdf=20070201136

              • Ministerial Decision Π4Β/οικ.4690 1996 833 Β

                Description Prerequisites, Evidence to be submitted, Checks, Operation

                Legal references https://www.et.gr/api/DownloadFeksApi/?fek pdf=19960200833

              • Ministerial Decision Π4Β/οικ.3176 1996 455 Β

                Description Prerequisites, Evidence to be submitted, Checks, Operation

                Legal references https://www.et.gr/api/DownloadFeksApi/?fek pdf=19960200455

              • Other 25/VII 2012

                Description Decision of the E-Competition Committee

                Legal references https://www.et.gr/api/DownloadFeksApi/?fek pdf=20120202618

              • 1 Start of procedure



                No No



              • 2 Receipt of plans

                Responsible for Implementation Competent department"Competent department" is not in the list (Competent Secretariat General, Competent Directorate General, Competent Secretary General, Competent Directorate, Competent Director, Competent Department, Competent Employee, Competent Ministry, Competent Minister, Competent Undersecretary, ...) of allowed values for the "Process step official" property.

                Μethod of Implementation Manual Action

                Description The interested party submits the architectural plans to the Registry Office of the Directorate of Public Health and Social Welfare.

                Notes Step of Phase A

                Yes No



              • 3 Receipt of electronic application and supporting documents

                Responsible for Implementation Competent employee"Competent employee" is not in the list (Competent Secretariat General, Competent Directorate General, Competent Secretary General, Competent Directorate, Competent Director, Competent Department, Competent Employee, Competent Ministry, Competent Minister, Competent Undersecretary, ...) of allowed values for the "Process step official" property.

                Μethod of Implementation Software action


                Yes No



              • 4 Forwarding of plans to the Social Solidarity Department

                Responsible for Implementation Competent employee"Competent employee" is not in the list (Competent Secretariat General, Competent Directorate General, Competent Secretary General, Competent Directorate, Competent Director, Competent Department, Competent Employee, Competent Ministry, Competent Minister, Competent Undersecretary, ...) of allowed values for the "Process step official" property.

                Μethod of Implementation Manual Action

                Description The employee of the Registry Office of the Directorate of Public Health and Social Welfare forwards the architectural plans to the Social Solidarity Department.

                Notes Step of Phase A

                No No



              • 5 Forwarding of plans to the competent Directorate

                Responsible for Implementation Competent employee"Competent employee" is not in the list (Competent Secretariat General, Competent Directorate General, Competent Secretary General, Competent Directorate, Competent Director, Competent Department, Competent Employee, Competent Ministry, Competent Minister, Competent Undersecretary, ...) of allowed values for the "Process step official" property.

                Μethod of Implementation Manual Action

                Description The employee of the Social Solidarity Department forwards the architectural plans to the Technical Works Directorate.

                Notes Step of Phase A

                No No



              • 6 Check and validation of plans

                Responsible for Implementation Competent employee"Competent employee" is not in the list (Competent Secretariat General, Competent Directorate General, Competent Secretary General, Competent Directorate, Competent Director, Competent Department, Competent Employee, Competent Ministry, Competent Minister, Competent Undersecretary, ...) of allowed values for the "Process step official" property.

                Μethod of Implementation Check"Check" is not in the list (Software action, Signature, Manual Action, Digital signature, Action of the executive / co-competent body, Inspection, Citizen action) of allowed values for the "Process step implementation" property.

                Description The employee (engineer) checks the architectural plans and validates them (if the requirements are met) and forwards them to the Social Solidarity Department.

                Notes Step of Phase A

                No No



              • 7 Informing the interested party to collect the validated plans

                Responsible for Implementation Competent employee"Competent employee" is not in the list (Competent Secretariat General, Competent Directorate General, Competent Secretary General, Competent Directorate, Competent Director, Competent Department, Competent Employee, Competent Ministry, Competent Minister, Competent Undersecretary, ...) of allowed values for the "Process step official" property.

                Μethod of Implementation Manual Action

                Description The employee of the Social Solidarity Department informs the interested party to collect the validated plans.

                Notes Step of Phase A

                No No



              • 8 Receipt of supporting documents

                Responsible for Implementation Competent department"Competent department" is not in the list (Competent Secretariat General, Competent Directorate General, Competent Secretary General, Competent Directorate, Competent Director, Competent Department, Competent Employee, Competent Ministry, Competent Minister, Competent Undersecretary, ...) of allowed values for the "Process step official" property.

                Μethod of Implementation Manual Action

                Description After the plans have been approved from a functional standpoint, the complete file for issuing the Building Permit is submitted to the competent Town Planning Office (or Urban Planning Office), together with the plans approved in terms of functionality. For existing buildings that have a lawful building permit, the same procedure is followed, but the competent Town Planning Office issues the building permit for new use in accordance with the provisions of Article 5 of the General Building Regulation, Law 1577/1985, as amended and in force. The interested party submits the supporting documents - forms to the Registry Office of the Directorate of Public Health and Social Welfare.

                Notes Step of Phase B

                No No



              • 9 Issuance of protocol number

                Responsible for Implementation Competent employee"Competent employee" is not in the list (Competent Secretariat General, Competent Directorate General, Competent Secretary General, Competent Directorate, Competent Director, Competent Department, Competent Employee, Competent Ministry, Competent Minister, Competent Undersecretary, ...) of allowed values for the "Process step official" property.

                Μethod of Implementation Manual Action

                Description The employee of the Registry Office of the Directorate of Public Health and Social Welfare provides the interested party with a protocol number for submission of the application and file.

                Notes Step of Phase B

                No No



              • 10 Administrative check of application and supporting documents

                Responsible for Implementation Competent employee"Competent employee" is not in the list (Competent Secretariat General, Competent Directorate General, Competent Secretary General, Competent Directorate, Competent Director, Competent Department, Competent Employee, Competent Ministry, Competent Minister, Competent Undersecretary, ...) of allowed values for the "Process step official" property.

                Μethod of Implementation Check"Check" is not in the list (Software action, Signature, Manual Action, Digital signature, Action of the executive / co-competent body, Inspection, Citizen action) of allowed values for the "Process step implementation" property.

                Description The employee of the Protocol Office of the Directorate of Public Health and Social Welfare checks the supporting documents - forms for completeness and forwards them to the Social Solidarity Department.

                Notes Step of Phase B

                No No



              • 11 Forwarding of supporting documents to the Committee

                Responsible for Implementation Competent employee"Competent employee" is not in the list (Competent Secretariat General, Competent Directorate General, Competent Secretary General, Competent Directorate, Competent Director, Competent Department, Competent Employee, Competent Ministry, Competent Minister, Competent Undersecretary, ...) of allowed values for the "Process step official" property.

                Μethod of Implementation Manual Action

                Description The employee of the Social Solidarity Department checks the supporting document forms for correctness and, if they are correct, forwards them to the Suitability Committee (if they are not correct, they inform the interested party to submit the correct supporting documents).

                Notes Step of Phase B

                No No



              • 12 Check by the Committee

                Responsible for Implementation Collective body

                Μethod of Implementation Check"Check" is not in the list (Software action, Signature, Manual Action, Digital signature, Action of the executive / co-competent body, Inspection, Citizen action) of allowed values for the "Process step implementation" property.

                Description The Suitability Inspection Committee checks the supporting documents.

                Notes Step of Phase B

                No No



              • 13 Drafting of minutes

                Responsible for Implementation Collective body

                Μethod of Implementation Manual Action

                Description The Suitability Inspection Committee drafts minutes concerning the check of the supporting documents and forms and forwards them to the Social Solidarity Department.

                Notes Step of Phase B

                No No



              • 14 Drafting of recommendation

                Responsible for Implementation Competent employee"Competent employee" is not in the list (Competent Secretariat General, Competent Directorate General, Competent Secretary General, Competent Directorate, Competent Director, Competent Department, Competent Employee, Competent Ministry, Competent Minister, Competent Undersecretary, ...) of allowed values for the "Process step official" property.

                Μethod of Implementation Manual Action

                Description The employee of the Solidarity Department drafts a recommendation for granting the establishment licence (if there are findings from the Suitability Inspection Committee, the Department employee informs the interested party to make corrections) and forwards it to the Head of the Social Solidarity Department.

                Notes Step of Phase B

                No No



              • 15 Signing of recommendation by the Head

                Responsible for Implementation Competent Head of Department"Competent Head of Department" is not in the list (Competent Secretariat General, Competent Directorate General, Competent Secretary General, Competent Directorate, Competent Director, Competent Department, Competent Employee, Competent Ministry, Competent Minister, Competent Undersecretary, ...) of allowed values for the "Process step official" property.

                Μethod of Implementation Signature

                Description The Head of the Department signs the recommendation and forwards it to the Head of the Directorate of Public Health and Social Welfare.

                Notes Step of Phase B

                No No



              • 16 Signing of recommendation by the Director

                Responsible for Implementation Competent Director

                Μethod of Implementation Signature

                Description The Head of the Directorate signs the recommendation and forwards it to the Head of the General Directorate of Public Health.

                Notes Step of Phase B

                No No



              • 17 Signing of recommendation by the General Director and forwarding

                Responsible for Implementation Competent General Director

                Μethod of Implementation Signature

                Description The Head of the General Directorate signs the recommendation and forwards it to the Vice-Regional Governor.

                Notes Step of Phase B

                No No



              • 18 Signing by the Vice-Regional Governor

                Responsible for Implementation Regional Governor"Regional Governor" is not in the list (Competent Secretariat General, Competent Directorate General, Competent Secretary General, Competent Directorate, Competent Director, Competent Department, Competent Employee, Competent Ministry, Competent Minister, Competent Undersecretary, ...) of allowed values for the "Process step official" property.

                Μethod of Implementation Signature

                Description The Vice-Regional Governor signs the Establishment Licence and returns it to the Social Solidarity Department.

                Notes Step of Phase B

                No No



              • 19 Informing the interested party to collect the licence

                Responsible for Implementation Competent employee"Competent employee" is not in the list (Competent Secretariat General, Competent Directorate General, Competent Secretary General, Competent Directorate, Competent Director, Competent Department, Competent Employee, Competent Ministry, Competent Minister, Competent Undersecretary, ...) of allowed values for the "Process step official" property.

                Μethod of Implementation Manual Action

                Description The Department employee informs the interested party to collect the Establishment Licence.

                Notes Step of Phase B

                No Yes


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