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| |process_provision_org_group=7135, 5587 | | |process_provision_org_group=7135, 5587 |
| |process_remarks=Prior notification is required to start a vehicle roadside assistance partner. The notification shall be submitted to the Directorate of Transport and Communications of the Regional Unit of the headquarters of the roadside assistance partner. The notification shall contain the necessary information on the activity carried out and shall be submitted by the operator of the activity, who shall be solely responsible for the information contained therein. The notification shall not be accompanied by any supporting documents. The roadside assistance partner shall keep the supporting documents and proof of submission of the notification at the place of activity. After submission of the notification. | | |process_remarks=Prior notification is required to start a vehicle roadside assistance partner. The notification shall be submitted to the Directorate of Transport and Communications of the Regional Unit of the headquarters of the roadside assistance partner. The notification shall contain the necessary information on the activity carried out and shall be submitted by the operator of the activity, who shall be solely responsible for the information contained therein. The notification shall not be accompanied by any supporting documents. The roadside assistance partner shall keep the supporting documents and proof of submission of the notification at the place of activity. After submission of the notification. |
− | |process_estimated_implementation_duration=86400 | + | |process_estimated_implementation_duration_max=P1D |
| |process_border_provision=Establishment | | |process_border_provision=Establishment |
− | |process_see_also=, , | + | |process_see_also=Commencement of Operations and Attribution of Tax Registration Number to Service Providers, Legal Entities (with Establishment) |
| |process_evidence_identification_type=Identification document, Identification with TAXISnet codes | | |process_evidence_identification_type=Identification document, Identification with TAXISnet codes |
| |process_type=Outgoing | | |process_type=Outgoing |
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| |process_provided_to=Businesses,Businessmen,Legal Entities | | |process_provided_to=Businesses,Businessmen,Legal Entities |
| |process_tax_type=Notifications | | |process_tax_type=Notifications |
− | |process_life_events=Business establishment and operation,Transport | + | |process_life_events=Licences and compliance |
| |process_total_duration_steps_min=3600 | | |process_total_duration_steps_min=3600 |
| |process_total_duration_steps_max=3600 | | |process_total_duration_steps_max=3600 |
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| |process_application_description=Notification of the operation of a vehicle roadside assistance operation | | |process_application_description=Notification of the operation of a vehicle roadside assistance operation |
| |process_application_note=Interested parties shall submit the initial notification/notification of change/notification of termination via the online system www.notifybusiness.gov.gr. Until this possibility is implemented, the notification shall be submitted in paper or electronic form to the Directorate of Transport and Communications of the Regional Unit of the headquarters of the roadside assistance partner or to any KEP that operates as a Point of Single Contact (EKE). If the details of the original notification of the roadside assistance partners operation are to be changed, the partner shall submit a prior notification of the change using the same procedure as the original notification. | | |process_application_note=Interested parties shall submit the initial notification/notification of change/notification of termination via the online system www.notifybusiness.gov.gr. Until this possibility is implemented, the notification shall be submitted in paper or electronic form to the Directorate of Transport and Communications of the Regional Unit of the headquarters of the roadside assistance partner or to any KEP that operates as a Point of Single Contact (EKE). If the details of the original notification of the roadside assistance partners operation are to be changed, the partner shall submit a prior notification of the change using the same procedure as the original notification. |
| + | |process_estimated_implementation_duration=86400 |
| }} | | }} |
| {{process conditions | | {{process conditions |
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| |process_evidence_submission_type=Keep within business establishment | | |process_evidence_submission_type=Keep within business establishment |
| |process_evidence_owner=Legal entities, Persons | | |process_evidence_owner=Legal entities, Persons |
− | |process_evidence_description=Vehicle documentation: Copys of the registration of lorries with more than 4 tonnes of motor vehicles | + | |process_evidence_description=Supporting documents relating to vehicles: Copies of the registration certificates of the trucks with a gross vehicle weight of over 4 tonnes. |
− | |process_evidence_note=In order to issue the notification, the road assistance partner must have issued marketing authorisations for the minimum number of trucks referred to in Article 2 n.3651/2008 as indicated in the relevant conditions. For the issue of private vehicle registration licences, prior to the submission of the notification, the road assistance partner shall submit to the Transport and Communications Directorate of his head office a declaration of commencement of work by the competent economic service and a responsible statement indicating: ‘(a) the undertaking shall provide road assistance services in accordance with Legislative Decree 3651/2008 and Law 4442/2016 and (b) the vehicle with a framework number (or registration number) ...... ... will be put into circulation as a private road assistance truck after the submission of the start-up communication of the road assistance partner with the name ......... and after the replacement of the registration form (order of the authorisation No. | + | |process_evidence_note=Prior to the submission of the notification, the roadside assistance partner must have issued marketing authorisations for the minimum number of trucks referred to in Article 2 of Law 3651/2008 as indicated in the relevant conditions. For the issue of private vehicle registration licences, prior to the submission of the notification, the roadside assistance partner shall submit to the Transport and Communications Directorate of his head office a declaration of commencement of operation by the competent economic service and a responsible statement indicating: ‘(a) the undertaking shall provide roadside assistance services in accordance with Legislative Decree 3651/2008 and Law 4442/2016 and (b) the vehicle with the plate number (or registration number) ........... will be put into circulation as a private roadside assistance truck after the submission of a notification of commencement of operation of the roadside assistance partner under the name ........... and after the replacement of the registration form." The aforementioned trucks shall be put into circulation for roadside assistance services only after the submission of the notification. The Directorate of Transport and Communications, after submission of the above documents, shall issue a registration permit with the remark "NOT FOR TRAFFIC". For the issue of the licence, the following fee shall be paid |
| + | the vehicle licence fee provided for in Article 26 of Law 2873/2000 (A 285). |
| + | After the submission of the notification, the Directorate of Transport and Communications, at the request of the roadside assistance partner, accompanied by a copy of the notification, replaces the registration licence form with a form that does not bear the above remark, without the re-payment of the vehicle licence fee of Article 26 of Law 2873/2000 (A 285). |
| }} | | }} |
| {{process evidences | | {{process evidences |
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| |process_evidence_submission_type=Keep within business establishment | | |process_evidence_submission_type=Keep within business establishment |
| |process_evidence_owner=Legal entities, Persons | | |process_evidence_owner=Legal entities, Persons |
− | |process_evidence_description=Documents relating to each residence and transhipment station: Main use area assurance by private engineer | + | |process_evidence_description=Documents relating to each residence and transhipment station: Main use area assurance by private engineer. |
− | |process_evidence_note=Confirmation of an area of main use by a private engineer pursuant to Article 4 of Article 107 of Law 4495/2017, which states the precise location of the property, the total area of the main area following the annexes, the land use certificate by the relevant Building Service (HPT) and expressly confirms that the site is legally existing in relation to the construction and use as a vehicle road assister and fulfils all the conditions for operating as a road assistance partner in accordance with the applicable building and building regulations, the fire protection Regulation, the applicable general and specific urban provisions, as well as the building specifications of the local legislation specific to that activity. This certificate shall be accompanied by: I) copies of all public documents relating to the urban development aid (building permit, revision or updating of the small-scale building works, exemption decision on the dematerialisation, authorisation or renewal of new building aid). | + | |process_evidence_note=Confirmation of an area of main use by a private engineer pursuant to par. 8 of Article 107 of Law 4495/2017, which states the precise location of the property, the total area of the main area following the annexes, the land use certificate by the relevant Building Service and expressly confirms that the site is legally existing in relation to the construction and use as a vehicle road assister and fulfils all the conditions for operating as a road assistance partner in accordance with the applicable building and building regulations, the fire protection Regulation, the applicable general and specific urban provisions, as well as the building specifications of the local legislation specific to that activity. This certificate shall be accompanied by: I) copies of all public documents concerning the planning legality (building permit, revision or update of building permit, approval of small-scale building works, decision of exemption from demolition, legalization permit, certificate of completion of the procedure of inclusion in the suspension of sanctions or certificate of payment of 30% of the single special fine, etc.), II) copies of approved floor plans of the premises where the activity of a vehicle roadside assistance partner is to operate, showing all its premises. Where building specifications require additional elements to be shown on the above approved plans, these may be reproduced on the above copies under the responsibility of the private engineer or a new plan may be drawn up to accompany the above copy. The copies of the approved floor plans are obtained either from the information system for issuing building permits e-Permits, or from the information system for the declaration of unauthorised buildings, or from the formal file of the YDOM, depending on the type of legal act of the above-mentioned |
| + | case (I) (electronic or paper). Especially for vehicle roadside assistance partners already operating with a certificate of legal operation or a license that submit a notification due to a change of element pursuant to Article 213 par. 1 of Law 4442/2016, the supporting document of the certificate of the main use of the premises is not required. |
| }} | | }} |
| {{process evidences | | {{process evidences |
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| |process_evidence_alternative=No | | |process_evidence_alternative=No |
| |process_evidence_submission_type=Ex officio (digital), Keep within business establishment | | |process_evidence_submission_type=Ex officio (digital), Keep within business establishment |
− | |process_evidence_description=Documents relating to the undertaking: The legal form, purpose and representation of the legal person on a case-by-case basis | + | |process_evidence_description=Supporting documents relating to the business: The legal documents showing, where applicable, the legal establishment, purpose and representation of the legal person. |
− | |process_evidence_note=Where it is possible to automatically search for legal documents through the General Commercial Register (GEM) the competent authority shall seek the documents on its own initiative. | + | |process_evidence_note=If an ex officio search of the legal documents through the General Commercial Register (GEMI) is possible, the competent authority shall search the documents ex officio. |
| }} | | }} |
| {{process evidences | | {{process evidences |
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| |process_evidence_alternative=No | | |process_evidence_alternative=No |
| |process_evidence_submission_type=Ex officio (digital) | | |process_evidence_submission_type=Ex officio (digital) |
− | |process_evidence_description=Copy of a generic criminal record | + | |process_evidence_description=Copy of a criminal record of general use. |
− | |process_evidence_related_process=977354 | + | |process_evidence_related_process=Copy of Criminal Record |
| |process_evidence_related_url=https://www.gov.gr/ipiresies/dikaiosune/poiniko-metroo/antigrapho-poinikou-metroou | | |process_evidence_related_url=https://www.gov.gr/ipiresies/dikaiosune/poiniko-metroo/antigrapho-poinikou-metroou |
− | |process_evidence_note=A copy of a generic criminal record of the natural person who is the entity of the activity or natural persons representing the legal person, showing that they have not been sentenced irrevocably to trafficking, trafficking or use of drugs, trafficking in human beings, intentional manslaughter, attempted homicide, fraud, theft, forgery, use of false document, robbery, liberation, embezzlement, expropriation, toddolph, bribery | + | |process_evidence_note=A copy of the universal criminal record of the natural person carrying out the activity or of the natural persons representing the legal person, showing that they have not been convicted of smuggling, trafficking or use of drugs, trafficking in human beings, intentional homicide, attempted homicide, fraud, use of forged documents, robbery, desertion, embezzlement, usury, bribery. |
| }} | | }} |
| {{process rules | | {{process rules |
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| |process_rule_decision_year=2016 | | |process_rule_decision_year=2016 |
| |process_rule_article=206-214 | | |process_rule_article=206-214 |
− | |process_rule_description=New institutional framework for economic activity and other provisions, as amended by Article 3 of Law 4811/2021 (A 108) adding new Chapter L (Articles 206-214) ‘Simplification of framework for the establishment and operation of road assistance operations for road vehicles and road assistance partners’. | + | |process_rule_description=New institutional framework for the exercise of economic activity and other provisions, as amended by article 3 of Law 4811/2021 (A 108), which added a new Chapter L (articles 206-214) "Simplification of the framework for the establishment and operation of the company". |
| + | vehicle roadside assistance undertakings and vehicle roadside assistance partners. |
| |process_rule_gazette_doc_number=230 | | |process_rule_gazette_doc_number=230 |
| |process_rule_gazette_doc_issue=Α | | |process_rule_gazette_doc_issue=Α |
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| |process_rule_decision_number=3651 | | |process_rule_decision_number=3651 |
| |process_rule_decision_year=2008 | | |process_rule_decision_year=2008 |
− | |process_rule_description=Arrangements for Road Help of Vehicles, as amended by Article 216 Ν. 4512/2018 (A 5). | + | |process_rule_description=Regulations on Roadside Assistance for Vehicles, as amended by article 216 of Law 4512/2018 (A 5). |
| |process_rule_gazette_doc_number=44 | | |process_rule_gazette_doc_number=44 |
| |process_rule_gazette_doc_issue=Α | | |process_rule_gazette_doc_issue=Α |
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| |process_rule_decision_number=A7/316010 | | |process_rule_decision_number=A7/316010 |
| |process_rule_decision_year=2021 | | |process_rule_decision_year=2021 |
− | |process_rule_description=Establishment of a procedure, content and supporting documents, infringements and penalties, for the communication of the operation of road assistance operations and of road assistance partners (ADD:PIC 465X-YO4). | + | |process_rule_description=Determination of the procedure, content and supporting documents, the amount of the fee and penalties for the notification of the operation of roadside assistance undertakings and roadside assistance partners |
| + | (IDA:ΨHIKΘ465XΘΞ-ΥΩ4). |
| |process_rule_gazette_doc_number=5274 | | |process_rule_gazette_doc_number=5274 |
| |process_rule_gazette_doc_issue=Β | | |process_rule_gazette_doc_issue=Β |
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| |process_step_official=Competent Directorate | | |process_step_official=Competent Directorate |
| |process_step_implementation=Manual Action | | |process_step_implementation=Manual Action |
− | |process_step_duration_min=600 | + | |process_step_duration_min=PT10M |
− | |process_step_duration_max=600 | + | |process_step_duration_max=PT10M |
− | |process_step_description=The person concerned shall submit the start-up notification of the vehicle partner via the electronic system www.notifiybusiness.gov.gr, accessible through the Single Digital Portal of Public Administration (gov.gr-SSP). Until the implementation of the option, the notification shall be submitted to the Regional Transport and Communications Directorate of the Regional Unit of the Road Assistance Partner of the vehicle or to any CPU operating as CPU in accordance with Article 7 of Law 3844/2010 (A'63). | + | |process_step_description=The interested party shall submit the notification of the opening of the roadside assistance partner |
− | |process_step_note=A visa is required for the authenticity of the signature in the notification if it is not submitted by the entity of the activity in person | + | through the electronic system www.notifybusiness.gov.gr, accessible via the Single Digital Gateway of Public Administration (gov.gr). |
| + | Until the implementation of the possibility, the notification is submitted in paper or electronic form to the Transport and Communications Directorate of the Regional Unit of the headquarters of the roadside assistance partner or to any K.E.P. that operates as an E.K.E. in accordance with Article 7 of Law No. 3844/2010 (Α΄ 63). |
| + | |process_step_note=The notification shall be certified by the authenticity of the signature if it is not submitted by the body of the notification. |
| + | by the activity in person. |
| }} | | }} |
| {{process steps | | {{process steps |
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| |process_step_exit=No | | |process_step_exit=No |
| |process_step_child=No | | |process_step_child=No |
− | |process_step_title=Application protocol | + | |process_step_title=First filing of an application |
| |process_step_official=Competent Department | | |process_step_official=Competent Department |
| |process_step_implementation=Software action | | |process_step_implementation=Software action |
− | |process_step_duration_min=600 | + | |process_step_duration_min=PT10M |
− | |process_step_duration_max=600 | + | |process_step_duration_max=PT10M |
− | |process_step_description=The competent official shall receive the notification submitted and give a protocol number. | + | |process_step_description=The competent official shall receive the notification submitted and give it a record number. |
| }} | | }} |
| {{process steps | | {{process steps |
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| |process_step_exit=No | | |process_step_exit=No |
| |process_step_child=No | | |process_step_child=No |
− | |process_step_title=Issue of notification evidence | + | |process_step_title=Issue of proof of submission of a notification |
| |process_step_official=Competent Directorate | | |process_step_official=Competent Directorate |
| |process_step_implementation=Manual Action | | |process_step_implementation=Manual Action |
− | |process_step_duration_min=600 | + | |process_step_duration_min=PT10M |
− | |process_step_duration_max=600 | + | |process_step_duration_max=PT10M |
− | |process_step_description=The Regional Unit of the Regional Unit of the Road Assistance Partner shall issue proof of submission of the notification submitted. | + | |process_step_description=The Directorate of Transport and Communications of the Regional Unit of the roadside assistance partners headquarters shall issue a certificate of submission for the notification submitted. |
| }} | | }} |
| {{process steps | | {{process steps |
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| |process_step_exit=No | | |process_step_exit=No |
| |process_step_child=No | | |process_step_child=No |
− | |process_step_title=Performance of a single order number of notification | + | |process_step_title=Issuance of a unique notification serial number |
| |process_step_official=Competent Directorate | | |process_step_official=Competent Directorate |
| |process_step_implementation=Manual Action | | |process_step_implementation=Manual Action |
− | |process_step_duration_min=600 | + | |process_step_duration_min=PT10M |
− | |process_step_duration_max=600 | + | |process_step_duration_max=PT10M |
− | |process_step_description=The Regional Unit of the Regional Unit of the Road Assistance Partner gives the notification a unique serial number | + | |process_step_description=The Directorate of Transport and Communications of the Regional Unit of the roadside assistance partners headquarters shall give the notification a unique serial number. |
| }} | | }} |
| {{process steps | | {{process steps |
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| |process_step_exit=No | | |process_step_exit=No |
| |process_step_child=No | | |process_step_child=No |
− | |process_step_title=Information to an undertaking | + | |process_step_title=Information of operation |
| |process_step_official=Competent Directorate | | |process_step_official=Competent Directorate |
| |process_step_implementation=Manual Action | | |process_step_implementation=Manual Action |
− | |process_step_duration_min=600 | + | |process_step_duration_min=PT10M |
− | |process_step_duration_max=600 | + | |process_step_duration_max=PT10M |
− | |process_step_description=Regional Transport and Communications Directorate of the Regional Unit of the Road Assistance Partner shall inform the Road Aid Partner of the serial number received from his communication. | + | |process_step_description=The competent Directorate of Transport and Communications of the Regional Unit of the roadside assistance partners headquarters shall inform the roadside assistance partner of the serial number assigned to its notification. |
| }} | | }} |
| {{process steps | | {{process steps |
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| |process_step_exit=No | | |process_step_exit=No |
| |process_step_child=No | | |process_step_child=No |
− | |process_step_title=Notification of notification | + | |process_step_title=Notification of disclosure |
| |process_step_official=Competent Directorate | | |process_step_official=Competent Directorate |
| |process_step_implementation=Manual Action | | |process_step_implementation=Manual Action |
− | |process_step_duration_min=600 | + | |process_step_duration_min=PT10M |
− | |process_step_duration_max=600 | + | |process_step_duration_max=PT10M |
− | |process_step_description=The Regional Transport and Communications Division of the Road Assistance Partner shall notify its notification or change no later than five working days after receipt of its notification or change (a) to the Building Service responsible for each station of residence and transhipment available to the operator and (b) to the service responsible for maintenance of the road(s) on which each road residence and transhipment station is located, in order to exercise their control powers. Where the notification is submitted by electronic system, the communication shall be made by electronic means or by e-mail without requiring the issuing of a transfer document for that purpose. | + | |process_step_description=The Directorate of Transport and Communications of the Regional Unit of the roadside assistance partners headquarters shall notify the notification or change thereof no later than five (5) working days after receipt of the notification or change thereof |
− | }}
| + | (a) the Building Department having local jurisdiction over each staging and transfer station it operates |
− | {{process provision digital locations
| + | the operator; and |
− | |process_provision_digital_location_title=EUGO portal (only information)
| + | (b) to the agency responsible for the maintenance of the road(s) on which each staging and transfer station operated by the roadside assistance partner is located, in order to exercise their inspection responsibilities. Where the notification is submitted by electronic means, the notification shall be made electronically |
− | |process_provision_digital_location_url=https://eugo.gov.gr/en/services/8cdb171f-b85f-40ad-9d72-c93972591067/
| + | through the system or by electronic mail without the need to issue a transmission document for this purpose. |
| }} | | }} |
| {{process provision digital locations | | {{process provision digital locations |