Licence for the Establishment and Operation of Shelters for Stray Pets

From National Registry of Administrative Public Services



9f2ad2dd-643c-4337-8672-8c9876380c64 987316 Άδεια Ίδρυσης και Λειτουργίας Καταφυγίων Αδέσποτων Ζώων Συντροφιάς

At a glance

Points of service

Points of Single Contact (ΚΕΠ – EKE), Regions, Competent veterinary authority of the relevant Region/Regional Unit

Digital provision points

Remote Points of service

Number of required documents

9

Fees

Provided without cost

Estimated Time

3 to 6 months

Description

The procedure concerns the granting of a licence for the establishment and operation of shelters for stray pets, where such animals are provided with temporary accommodation and care.

Keeping animals in a shelter ensures that they live in a safe environment, which operates in accordance with animal welfare standards, until they are adopted or returned to their natural habitat.

It is addressed to local authorities, legal entities of local authorities or their associations, intermunicipal partnerships, and municipal development organisations as defined in Article 2 of Law 4674/2020 (Government Gazette, Series I, No 53), to animal welfare associations and non-profit animal welfare organisations registered in the relevant Sub-Register of the Greek National Pet Registry, and to natural persons, provided that the above meet the relevant conditions.

Basic information

Competent body

MINISTRY OF INTERIOR

Authority/Public body’s Unit responsible for the institutional framework of the procedure

Service / organizational unit of a authority entity

Competent veterinary authority of the relevant Region/Regional Unit

Validity duration

Indefinite

Notes

Shelters operating on 18 September 2021 are required to obtain a licence, in accordance with the requirements of Articles 28 and 29, by 31 December 2025. Decisions ordering the sealing of shelters are suspended until the above date, unless a report by the competent authorities establishes that the lives of accommodated animals are at risk.

If the above shelters are not licensed by 31 December 2025, they may continue to operate until 31 December 2027, without being permitted to admit new pets, and with the sole purpose of caring for and rehoming the already accommodated animals. If, during the period referred to in the preceding paragraph, a report by the competent authorities establishes that new pets are being admitted to unlicensed shelters or that the lives of accommodated animals are at risk, such shelters shall be sealed off.

The commencement of operations or the relocation of an animal shelter must be notified in writing within ten (10) days to the competent veterinary authority and the relevant police station Article 4(5) of Joint Ministerial Decision No 1616/2023 (Government Gazette, Series II, No 135).

Last update

12/06/2026

Application

Application Type

Application / Solemn Declaration

Submission by:

Submitted by the applicant (in person or by post)

Submitted by:

Legal entities, Persons

Title

Application / solemn declaration

Two (2) applications are required:

Application for a licence to establish a business and application for an operating licence.

Notes:

The specifications for the establishment and operation of shelters are laid down exclusively by the provisions of Articles 28 and 29 of Law 4830/2021 and the provisions of Joint Decision No 1616/9.1.2023 (Government Gazette, Series II, No 135/17-01-2023) of the Alternate Minister for the Interior and the Deputy Minister for Rural Development and Food.

What you will need

Means of authentication, identification and signature

Identification document

    Print

    Requirements

      Fees

        Related

        Means of redress or appeal:

        Other Administrative Redress / Appeal

        Rules concerning a lack of reply from the competent authority and the legal consequences for the use:

        Tacit approval

        In case of expiration of the above deadline, the approval is considered issued according to article 14 of Law 3844/2010 (tacit approval) and the applicant can request a formal attestation from the competent authority (par.4, Art.10 of Law 3230/2004)

        NACE

        • 75.0 Veterinary activities

        Output & Results

        Output

        Administrative Act, Decision, Document Production

        Steps

          Digital steps

            Other information

            Official title

            Licence for the Establishment and Operation of Shelters for Stray Pets

            Languages supported

            Greek, English

            Ways of provision

            Establishment

            Registries updated

            Μητρώο Ζώων Συντροφιάς

            Legislation

              Categories

              Trigger

              Applied for

              Trigger (submission method)

              Application (handwritten), Via video calling

              Type

              Outgoing

              End of Process

              Ιndefinite

              N1

              ,,,,,,,,,


            • 1 Of Spatial Planning The establishment and operation of pet shelters is permitted outside the boundaries of residential areas, both in city-planned areas and those designated for future city planning, in forest areas and public grassland areas as defined in Article 3(5)(a) and (b) of Law 998/1979 (Government Gazette, Series I, No 289). Pet shelters must: (a) be at a distance of up to 5 km from the end of a settlement; and (b) must have easy access by road.

              No No

            • 2 Administrative The licence shall be issued by decision of the competent veterinary authority of the relevant Region/Regional Unit within the boundaries of which the refuge is to be established, following an opinion of the Committee referred to in Article 5 of Law 604/1977 (Government Gazette, Series I, No 163). A licence to establish a shelter shall be valid for a period of three (3) years, within which the holder of the licence must have obtained the operating licence.

              No No

            • 3 Of Subsumption The establishment licence shall be granted upon application by the eligible party, accompanied by a file containing the following supporting documents: (a) documents proving ownership or the legal basis for use of the land, such as a title deed, a lease agreement, a concession agreement, etc.; (b) a solemn declaration on compliance with Article 5(1); (c) a technical report meeting, where applicable, the specifications and requirements of Article 5 hereof, based on the capacity and types of animals to be accommodated in the shelter, including: (ca) a topographic diagram, a coverage diagram and a description of the facilities (e.g. infrastructure, premises, buildings, etc., as appropriate); (cb) the type and number of animals living in the shelter; (cc) a description of the equipment, water supply and the method of wastewater collection.

              No No

            • 4 Administrative The operating licence shall be issued by decision of the competent veterinary authority of the Region/Regional Unit concerned, within the boundaries of which the shelter has been installed, following an inspection by the three-member committee referred to in Article 5 of Law 604/1977, upon completion of the construction of the facilities and before the animals enter the shelter.

              No No

            • 5 Of Subsumption The operating licence shall be granted upon application by the beneficiary, accompanied by a file containing the following supporting documents: (a) Establishment licence. (b) A descriptive report setting out: (ba) the operation of the shelter in accordance with the specifications and requirements of Article 5 of Joint Ministerial Decision No 1616/09.01.2023 (Government Gazette, Series II, No 135/17-01-2023), its capacity and the types of pets it accommodates, as appropriate; (bb) how dead animals are disposed of; and (bc) the natural disaster management plan. (c) Building permit or certificate from the competent engineer, as appropriate. (d) Appointment of a manager responsible for the running of the shelter to ensure the welfare of accommodated animals. (e) Solemn declaration from a veterinarian, holder of a valid professional licence, confirming that he/she undertakes the health supervision and oversight of the shelter. (f) A list of the staff or volunteers who will be working at the shelter.

              No No

            • 6 Time limit The licence to establish a shelter shall be valid for a period of three (3) years, within which the holder of the licence must have obtained the operating licence.

              No No

            • 1 For the establishment licence: technical report Technical study'

              For the establishment licence: technical report

              Submission by: Submitted by the applicant (in person or by post)

              Submitted by: Legal entities, Persons

              Notes: A technical report meeting, where applicable, the specifications and requirements of Article 5 of the Joint Ministerial Decision, based on the capacity and types of animals to be accommodated in the shelter, including: a) a topographic diagram, a coverage diagram and a description of the facilities (e.g. infrastructure, premises, buildings, etc., as appropriate); b) the type and number of animals living in the shelter; c) a description of the equipment, water supply and the method of wastewater collection.

              Document submitted under requirements: No


              No 1439

            • 2 For the establishment licence: documents proving ownership or the legal basis for use of the land, such as a title deed, a lease agreement, a concession agreement, etc. Property titles

              For the establishment licence: documents proving ownership or the legal basis for use of the land, such as a title deed, a lease agreement, a concession agreement, etc.

              Submission by: Submitted by the applicant (in person or by post)

              Submitted by: Legal entities, Persons


              Document submitted under requirements: No


              No 2905

            • 3 For the establishment licence: a solemn declaration on compliance with Article 5(1) of Joint Decision No 1616/09.01.2023 (Government Gazette, Series II, No 135/17.01.2023) of the Deputy Minister for the Interior and the Deputy Minister for Rural Development and Food. Solemn Declaration

              For the establishment licence: a solemn declaration on compliance with Article 5(1) of Joint Decision No 1616/09.01.2023 (Government Gazette, Series II, No 135/17.01.2023) of the Deputy Minister for the Interior and the Deputy Minister for Rural Development and Food.

              Relevant link: https://www.gov.gr/en/ipiresies/polites-kai-kathemerinoteta/psephiaka-eggrapha-gov-gr/ekdose-upeuthunes-deloses

              Submission by: Submitted by the applicant (in person or by post)

              Submitted by: Legal entities, Persons

              Relevant Procedure: Solemn declaration and electronic solemn declaration

              Notes: The licence to establish a shelter shall be valid for a period of three (3) years, within which the holder of the licence must have obtained the operating licence.

              Document submitted under requirements: No


              No 7320

            • 4 For the operating licence: establishment licence Establishment license

              For the operating licence: establishment licence

              Submission by: Submitted by the applicant (in person or by post)

              Submitted by: Legal entities, Persons


              Document submitted under requirements: No


              No 8988

            • 5 For the operating licence: descriptive report Report

              For the operating licence: descriptive report

              Submission by: Submitted by the applicant (in person or by post)

              Submitted by: Legal entities, Persons

              Notes: A descriptive report reflecting: a) the operation of the shelter in accordance with the specifications and Requirements of Article 5 of Joint Ministerial Decision No 1616/09.01.2023 (Government Gazette, Series II, No 135/17-01-2023), its capacity and the types of pets it accommodates, as appropriate; b) how dead animals are disposed of; and c) the natural disaster management plan.

              Document submitted under requirements: No


              No 6631

            • 6 For the operating licence: a building permit or certificate from the competent engineer, as appropriate Βuilding permit

              For the operating licence: a building permit or certificate from the competent engineer, as appropriate

              Submission by: Submitted by the applicant (in person or by post)

              Submitted by: Legal entities, Persons


              Document submitted under requirements: No


              No 2243

            • 7 For the operating licence: appointment of a manager responsible for the running of the shelter to ensure the welfare of accommodated animals. Rule

              For the operating licence: appointment of a manager responsible for the running of the shelter to ensure the welfare of accommodated animals.

              Submission by: Submitted by the applicant (in person or by post)

              Submitted by: Legal entities, Persons


              Document submitted under requirements: No


              No 1127

            • 8 For the operating licence: (a) a solemn declaration from the veterinarian confirming that he/she undertakes the health supervision and oversight of the shelter; (b) a valid professional licence of the named veterinarian issued by the Geotechnical Chamber of Greece. Licence to practice profession

              For the operating licence: (a) a solemn declaration from the veterinarian confirming that he/she undertakes the health supervision and oversight of the shelter; (b) a valid professional licence of the named veterinarian issued by the Geotechnical Chamber of Greece.

              Submission by: Submitted by the applicant (in person or by post)

              Submitted by: Legal entities, Persons

              Notes: To determine and prove the legality of the named veterinarian in charge

              Document submitted under requirements: No


              No 9960

            • 9 For the operating licence: a list of the staff or volunteers who will be working at the shelter Status of staff / associates

              For the operating licence: a list of the staff or volunteers who will be working at the shelter

              Submission by: Submitted by the applicant (in person or by post)

              Submitted by: Legal entities, Persons


              Document submitted under requirements: No


              No 7338

            • Law 46 4235 2014 32 Α

              Description Amendment to Article 9 of Law 4039/2012 (Collection and management of stray pet animals). Other amendments and addition of Article 17A to Law 4039/2012.

              Legal references https://www.et.gr/api/DownloadFeksApi/?fek pdf=20140100032

            • Joint Ministerial Decision 1616 2023 135 Β

              Description Laying down more specific matters relating to the procedure, the bodies, the necessary supporting documents and any other details for the authorisation of pet shelters in accordance with Articles 28 and 29 of Law 4830/2021 (Government Gazette, Series I, No 169), and the administrative penalties imposed in the event of their violation.

              Legal references https://www.et.gr/api/DownloadFeksApi/?fek pdf=20230200135

            • Law 4830 2021 169 Α

              Description New framework for the welfare of pets – ARGOS programme and other provisions.

              Legal references https://www.et.gr/api/DownloadFeksApi/?fek pdf=20210100169

            • 1 Commencement of procedure



              No No


            • 2 Establishment licence: submitting the application and supporting documents

              Responsible for Implementation Competent Directorate

              Μethod of Implementation Manual Action

              Description Submission of an application and accompanying supporting documents for the issuance of an establishment licence by the applicant to the competent veterinary authority of the relevant Region/Regional Unit or a Citizen Service Centre / Point of Single Contact (KEP-PSC).

              Yes No


            • 3 Electronic submission of applications and supporting documents

              Responsible for Implementation Software

              Μethod of Implementation Software action

              Description In case the opinion given by the Committee to the Regional Directorate of Agricultural Economy and Veterinary Medicine (DAOK) is positive, then the approval is issued by the Regional vice-Governor (after DAOK’s relevant recommendation), and the applicant is notified accordingly by DAOK. In case the opinion given by the Committee to the Regional Directorate of Agricultural Economy and Veterinary Medicine (DAOK) is negative, then DAOK informs the applicant accordingly.

              Yes No


            • 4 Establishment licence: checking for completeness and issuing a Confirmation of Application Submission

              Responsible for Implementation Competent Directorate

              Μethod of Implementation Manual Action

              Description The authority receiving the application checks that the supporting documents are complete and issues the applicant with a Certificate of Application Submission. If the application file is submitted to a Citizen Service Centre / Point of Single Contact (KEP-PSC), it shall be forwarded to the competent Directorate of Rural Economy and Veterinary Services (DAOK).

              Notes Within 1 month from the submission of the application.

              No No


            • 5 Establishment licence: referral of the file to a three-member committee

              Responsible for Implementation Competent Directorate

              Μethod of Implementation Manual Action

              Description The competent DAOK shall ensure that the file is forwarded to the three-member committee referred to in Article 5 of Law 604/1977.

              No No


            • 6 Establishment licence: Committee opinion

              Responsible for Implementation Competent Commitee

              Μethod of Implementation Manual Action

              Description The committee shall issue an opinion, either favourable or unfavourable, and forwards its report to the competent DAOK.

              Notes Within twenty (20) days from the submission of the application, the three-member committee referred to in Article 5 of Law 604/1977, shall examine the supporting documents in the file and issue a reasoned opinion.

              No No


            • 7 Establishment licence: Issuance of operating license

              Responsible for Implementation Competent body

              Μethod of Implementation Signature

              Description The licence is granted by decision of the competent veterinary authority of the relevant Region/Regional Unit, following an opinion of the Committee referred to in Article 5 of Law 604/1977 (Government Gazette, Series I, No 163).

              Notes Within twenty (20) days of the Commission’s opinion and the relevant file being forwarded, the competent DAOK shall decide on the application.

              No No


            • 8 Establishment licence: notification of the licence to the person concerned

              Responsible for Implementation Competent body

              Μethod of Implementation Manual Action

              Description The competent veterinary authority of the relevant Region/Regional Unit shall send the licence decision to the person concerned.

              Notes Implementation period: as appropriate.

              No No


            • 9 Completion of the work involved in fitting out and equipping the premises by the interested party

              Responsible for Implementation Other

              Μethod of Implementation Manual Action

              Description The applicant shall complete the work involved in fitting out and equipping the premises.

              Notes Implementation period: three (3) years

              No No


            • 10 Operating licence: submitting the application and supporting documents

              Responsible for Implementation Competent body

              Μethod of Implementation Manual Action

              Description The applicant shall submit an application for an operating licence to the competent veterinary authority of the Region/Regional Unit concerned, accompanied by the required supporting documents, after an inspection by the three-member committee referred to in Article 5 of Law 604/1977, upon completion of the construction of the facilities and before the animals enter the shelter.

              No No


            • 11 Operating licence: processing of the application

              Responsible for Implementation Competent body

              Μethod of Implementation Inspection

              Description The authority competent to grant the licence shall decide on the application within a period of fifty (50) days from its submission, and no later than fifty (50) days from the date on which the application was considered complete, following the opinion of the committee referred to in Article 5 of Law 604/1977 (Government Gazette, Series I, No 163).

              No No


            • 12 Operating licence: issuance of an operating licence and notification of the licence to the applicant

              Responsible for Implementation Competent body

              Μethod of Implementation Signature

              Description The licence shall be granted by decision of the competent veterinary authority of the relevant Region/Regional Unit and shall be notified to the applicant against a receipt.

              No No


            • 13 Operating licence: notification of the licence

              Responsible for Implementation Competent body


              Description The commencement of operations must be notified in writing to the competent veterinary authority and the relevant police station within ten (10) days.

              No Yes


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