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| | {{process | | {{process |
| − | |process_official_title=Announcement of the Operation of Tourist Offices | + | |process_official_title=Notification of operation of a Travel Agency |
| − | |process_description=The procedure concerns the submission of a request for an announcement of the operation of tourist agencies; it is addressed to natural persons, legal persons and businesses. | + | |process_description=The procedure concerns notification of the operation of a travel agency (or of a branch of a travel agency), which has replaced the granting of a certificate of compliance with the statutory conditions for the operation of a travel agency. |
| | + | Travel agencies operate duly upon collection of the required supporting documents and the subsequent submission of a notification of operation to the Integrated Information System for the Exercise of Activities and Audits (OPS-ADE) under Article 14 of Law 4442/2016. |
| | + | |
| | + | Before submitting the notification, the operator must submit to the competent Regional Tourism Office a letter of guarantee in favour of the Greek State with a five-year term, in accordance with Annex II to Joint Ministerial Decision No 18914/2021 (Government Gazette, Series II, Issue No 5161) or a security deposit of equal amount issued by the Deposits and Loans Fund. |
| | + | Natural persons, third-country nationals and legal entities having their registered office in third countries are entitled to operate a travel agency, provided that they have appointed a special agent in Greece. This right is recognised on the condition that, under the legislation of the state of nationality or of the registered office thereof, the same right is granted to Greek nationals and to companies having their registered office in Greece. Otherwise, the natural or legal persons set out under the first subparagraph shall be entitled to provide tourism services only if they contract to that end with a travel agency duly operating in Greece. |
| | |process_org_owner_is_private=No | | |process_org_owner_is_private=No |
| | |process_org_owner=95496 | | |process_org_owner=95496 |
| | |process_provision_org_owner_directory=663075 | | |process_provision_org_owner_directory=663075 |
| − | |process_provision_org_group_remote=8256
| + | |process_provision_org_group=6151 |
| − | |process_provision_org_group=6151, 7135 | |
| − | |process_provision_org_directory=Department of Tourism Enterprises and Professionals of the relevant Regional Tourism Service.
| |
| | |process_output_registries=654898 | | |process_output_registries=654898 |
| − | |process_deadline_duration=P15D | + | |process_remarks=Travel agencies may use a distinctive title for their transactions. |
| − | |process_border_provision=Establishment | + | The distinctive title shall be approved by the competent Regional Tourism Office upon request of the operator. |
| | + | The decision approving the distinctive title of a travel agency shall be entered by the operator in the Integrated Information System for the Exercise of Activities and Audits (OPS-ADE) under Article 14 of Law 4442/2016. |
| | + | |
| | + | Duly operating travel agencies may establish branches throughout the Greek territory. Separate notification to the OPS-ADE is required for the operation of branches. |
| | + | |process_estimated_implementation_duration_min=P1D |
| | + | |process_estimated_implementation_duration_max=P1D |
| | |process_see_also=Commencement of Operation and Attribution of Tax Registration Number to Service Providers, Legal Entities (without Establishment) | | |process_see_also=Commencement of Operation and Attribution of Tax Registration Number to Service Providers, Legal Entities (without Establishment) |
| | |process_evidence_identification_type=Identification document, Identification with TAXISnet codes | | |process_evidence_identification_type=Identification document, Identification with TAXISnet codes |
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| | |process_tax_type=Announcements | | |process_tax_type=Announcements |
| | |process_life_events=Licences and compliance,Tourism | | |process_life_events=Licences and compliance,Tourism |
| − | |process_sdg_notes=If no reply is received within the 15-day period, the application of the interested party is deemed to have been tacitly accepted (tacit approval) and the permit has been issued, in accordance with par. 4 of article 14 of Law 3844/2010 (Government Gazette 63/A/2010). The applicant, in the aforementioned case of implicit approval, may request a certificate from the administrative authority responsible for issuing the act, in accordance with paragraph 4 of Article 10 of Law 3230/2004 (Government Gazette 44/A/2004).
| |
| | |process_total_duration_steps_min=2138850 | | |process_total_duration_steps_min=2138850 |
| | |process_total_duration_steps_max=2700450 | | |process_total_duration_steps_max=2700450 |
| − | |process_cost_min=307.20 | + | |process_cost_min=600.00 |
| − | |process_cost_max=307.20 | + | |process_cost_max=600.00 |
| | |process_evidence_cost_guarantee=5000 | | |process_evidence_cost_guarantee=5000 |
| | |process_evidence_cost_total_number=0 | | |process_evidence_cost_total_number=0 |
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| | |process_evidence_step_total_number=0 | | |process_evidence_step_total_number=0 |
| | |process_evidence_step_digital_total_number=0 | | |process_evidence_step_digital_total_number=0 |
| − | |process_source=EU-GO | + | |process_source=EU-GO (support) |
| − | |process_nace_codes=79.1, 79.11, 79.00, 79.12, 79.90 | + | |process_nace_codes=79.1, 79.11, 79.00, 79.12, 79.90,49.39,52.21 |
| − | |process_sdg_codes=N1
| |
| | |process_application_type=Application / Solemn Declaration | | |process_application_type=Application / Solemn Declaration |
| − | |process_application_submission_type=Submitted by the applicant (digital), Submitted by the applicant (in person or by post) | + | |process_application_submission_type=Submitted by the applicant (digital) |
| | |process_application_owner=Legal entities, Persons | | |process_application_owner=Legal entities, Persons |
| − | |process_application_description=Application – Solemn Declaration of the person interested. | + | |process_application_description=Notification to the OPS-ADE (related link below), providing information on: |
| − | |process_application_note=Legally operating tourist offices may establish branches throughout the Greek territory. For their legal operation, a Certificate of Subsidy for Legal Conditions is required, which is issued by the relevant Regional Tourism Service of the Ministry of Tourism, following the submission of relevant documents, as described in Article 6 of Law 393/1976 (A 199). | + | (a) the operator exercising the activity; (b) the location of the activity (address and geographical coordinates); (c) the activity exercised NACE code, Tourism Enterprises Registry (MI.T.E.) number, reference number of the letter of guarantee or security deposit, distinctive title, if approved; and all required supporting documents must be uploaded in digital form. |
| − | In case of organisation of holiday packages, an insurance policy (professional liability insurance) is required, stating the number of the insurance policy and the name of the insurance company. This insurance policy must be lodged with the relevant Regional Tourism Service. | + | |process_application_related_url=https://openbusiness.mindev.gov.gr/ |
| | + | |process_application_note=If the travel agency is an organiser/retailer of tourist packages Presidential Decree 7/2018 (Government Gazette, Series I, Issue No 12), a third party liability insurance policy is required, indicating the number of the insurance policy and the name of the insurance company. |
| | + | Such insurance policy must be uploaded in digital form on the OPS-ADE. |
| | + | |
| | + | MODIFICATION OF THE NOTIFICATION |
| | + | |
| | + | If the details of the notification on the establishment and operation of the travel agency are to be modified, the operator must notify the intended modification in advance. The procedure for submitting the notification regarding the details to be modified is the same as the initial notification procedure. In particular, in case of a change of operator pursuant to Article 9 of Law 4442/ 2016 (Government Gazette, Series I, Issue No 230), both the old and the new operator shall each submit a notification about the change within ten (10) days of the change. The notification includes only the new operator’s details (notification of new details and supporting documents issued under the name of the new operator). The letter of guarantee shall be issued under the name of the new operator and shall be submitted to the Regional Tourism Office having jurisdiction for the place of establishment and operation of the travel agency. The letter of guarantee issued under the name of the former operator shall be returned to the issuing authority after a period of six months following the date of submission of the modification notification and provided that all other statutory requirements are met. |
| | + | |
| | + | A change of operator, whether a natural person or a legal entity, shall not be permitted if an infringement of the applicable legislation has been established that may result to the imposition of the administrative measure of suspension of operation of the agency. If the new and previous operator proceed with the change in breach of the provision of the previous subparagraph, the suspension of operation shall be imposed on the new operator. |
| | + | |
| | + | In case of approval of the distinctive title of a travel agency by the competent Regional Tourism Office after submission of the notification of operation, the operator must proceed to the modification of the notification details. In the event of a change of operator, the procedures stipulated under Article 2 of Law 393/1976 (Government Gazette, Series I, Issue No 199) shall be observed in relation to the distinctive title of the travel agency. |
| | + | |
| | + | In case of suspension of the activity at the site where it was exercised, the operator must give notice of the suspension. Once the suspension has been notified, the operator shall receive a copy via the electronic system as proof. |
| | + | |
| | + | In the event of a change in the place where the activity is exercised, the operator must submit a new notification and also cancel the notification concerning the old registered office. |
| | |process_provided_language=English | | |process_provided_language=English |
| | |process_steps_step_duration_type=Days | | |process_steps_step_duration_type=Days |
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| | |process_conditions_alternative=No | | |process_conditions_alternative=No |
| | |process_conditions_type=Company law | | |process_conditions_type=Company law |
| − | |process_conditions_name=Establishment of a business (individual, corporate) | + | |process_conditions_name=Setting up a business (sole proprietorship, partnership). |
| − | *For a business establishment see the link below. Natural persons, nationals of third countries and legal entities having their registered office in third countries have the right to operate a travel agency, provided that they have a special power of attorney in Greece. The above right shall be recognised provided that, in accordance with the legislation of of the State of their nationality or place of business, the same right shall be recognised for Greek citizens and for companies having their registered office in Greece. | + | *See the link below on setting up a company |
| | + | Natural persons, third-country nationals and legal entities having their registered office in third countries are entitled to operate a travel agency, provided that they have appointed a special agent in Greece. This right is recognised on the condition that, under the legislation of the state of nationality or of the registered office thereof, the same right is granted to Greek nationals and to companies having their registered office in Greece. |
| | |process_conditions_url=https://www.gov.gr/ipiresies/epikheirematike-drasterioteta/enarxe-kai-luse-epikheireses/sustase-epikheireses | | |process_conditions_url=https://www.gov.gr/ipiresies/epikheirematike-drasterioteta/enarxe-kai-luse-epikheireses/sustase-epikheireses |
| | }} | | }} |
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| | |process_conditions_alternative=No | | |process_conditions_alternative=No |
| | |process_conditions_type=Possession of passwords to enter software | | |process_conditions_type=Possession of passwords to enter software |
| − | |process_conditions_name=The applicant shall be a TAXISnet code holder. | + | |process_conditions_name=The applicant must have TAXISnet login credentials. |
| | |process_conditions_url=https://www.gov.gr/arxes/anexartete-arkhe-demosion-esodon-aade/anexartete-arkhe-demosion-esodon-aade/elektronike-eggraphe-diakheirise-kodikon-taxisnet | | |process_conditions_url=https://www.gov.gr/arxes/anexartete-arkhe-demosion-esodon-aade/anexartete-arkhe-demosion-esodon-aade/elektronike-eggraphe-diakheirise-kodikon-taxisnet |
| | }} | | }} |
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| | |process_conditions_alternative=No | | |process_conditions_alternative=No |
| | |process_conditions_type=Conditions for non-commission of criminal offenses | | |process_conditions_type=Conditions for non-commission of criminal offenses |
| − | |process_conditions_name=The person interested must not have been irrevocably convicted of a felony or one of the misdemeanours including theft, embezzlement, fraud, extortion, forgery, counterfeiting, aggravated assault, drug offences or offences relating to public morals. | + | |process_conditions_name=The applicant must not have been irrevocably convicted of a felony or one of the misdemeanours of theft, embezzlement, fraud, extortion, forgery, counterfeiting, serious bodily injury, infringement of the provisions on drugs or morals. |
| | }} | | }} |
| | {{process conditions | | {{process conditions |
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| | |process_conditions_alternative=No | | |process_conditions_alternative=No |
| | |process_conditions_type=Bankruptcy law | | |process_conditions_type=Bankruptcy law |
| − | |process_conditions_name=The person interested (natural and legal person) must not have been declared bankrupt. | + | |process_conditions_name=The interested party (natural or legal person) must not have been declared bankrupt. |
| | }} | | }} |
| | {{process conditions | | {{process conditions |
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| | |process_conditions_alternative=No | | |process_conditions_alternative=No |
| | |process_conditions_type=Ownership | | |process_conditions_type=Ownership |
| − | |process_conditions_name=The person concerned should submit a title of ownership or a lease or concession of use, showing that the operator has a writing establishment; where the tourist office operates online, the person concerned should have a office, which should be notified to the competent Tax Office and the relevant Regional Tourism Service and the supporting documents provided for. | + | |process_conditions_name=The interested party must have concluded a lease agreement or must have ownership title to an office facility. If the travel agency operates exclusively online, a copy of the declaration on commencement of business activities certified by the competent tax office shall be required instead of the above documents. |
| | }} | | }} |
| | {{process conditions | | {{process conditions |
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| | |process_conditions_alternative=No | | |process_conditions_alternative=No |
| | |process_conditions_type=Financial | | |process_conditions_type=Financial |
| − | |process_conditions_name=Deposit of a guarantee letter in favour of the State by financial institutions established in Greece or another EU Member State. | + | |process_conditions_name=Submission of a letter of guarantee in favour of the Greek State for a five-year term, amounting to EUR 5 000, issued by financial institutions established in Greece or in another EU Member State. |
| − | }}
| + | Alternatively, proof of submission of a security deposit of an equal amount to the Deposits and Loans Fund, in accordance with the provisions of Article 17 of Law 3646/1928 (Government Gazette, Series I, Issue No 154). In this case, no term shall be indicated. |
| − | {{process conditions
| |
| − | |process_conditions_num_id=7
| |
| − | |process_conditions_alternative=No
| |
| − | |process_conditions_type=Technical
| |
| − | |process_conditions_name=In case the tourist office operates online, the person concerned must have a special installation.
| |
| | }} | | }} |
| | {{process evidences cost | | {{process evidences cost |
| | |process_evidence_cost_num_id=1 | | |process_evidence_cost_num_id=1 |
| | |process_evidence_cost_alternative=No | | |process_evidence_cost_alternative=No |
| − | |process_evidence_cost_type=e-Administrative Fee | + | |process_evidence_cost_type=Letter of guarantee |
| | |process_evidence_cost_calculation=One-off | | |process_evidence_cost_calculation=One-off |
| − | |process_evidence_cost_code=5713
| + | |process_evidence_cost_description=Letter of guarantee. |
| − | |process_evidence_cost_description=Tourist Offices. | + | |process_evidence_cost_min=5000 |
| − | Administrative fee of three hundred (300) euros with the code ALE 1450189001 in favour of the Greek State, plus 2%, tax stamp fee’ with the code: 1110489001 and 0.4% ‘additional 20% tax stamp fee’ with the code: 1110403001, payable to any Tax Office. Alternatively, the version of the error can be terminated via the online e-paravolo platform, using the interested partys unique code for Taxisnet, in the administrative fee code: 5713. After it is issued, the amount of money for the offence is payable either to the cash of a bank branch or via electronic banking services (web-banking).
| + | |process_evidence_cost_max=5000 |
| − | |process_evidence_cost_min=300 | + | |process_evidence_cost_payment_type=Bank cashier, Insurance Companies |
| − | |process_evidence_cost_max=300 | |
| − | |process_evidence_cost_url=https://www1.gsis.gr/sgsisapps/eparavolo/public/welcome.htm
| |
| − | |process_evidence_cost_payment_type=Bank cashier, Digital (debit / credit card), Digital (web banking), Hellenic Post | |
| | }} | | }} |
| | {{process evidences cost | | {{process evidences cost |
| | |process_evidence_cost_num_id=2 | | |process_evidence_cost_num_id=2 |
| | |process_evidence_cost_alternative=No | | |process_evidence_cost_alternative=No |
| − | |process_evidence_cost_type=Stamp Duty | + | |process_evidence_cost_type=e-Administrative Fee |
| | |process_evidence_cost_calculation=One-off | | |process_evidence_cost_calculation=One-off |
| − | |process_evidence_cost_code=0202 | + | |process_evidence_cost_code=5713 |
| − | |process_evidence_cost_description=stamp duty (1%-3%) and OGA 20% on the amount to be stamped. With the code ALE 1110489001 plus 2% of the amount under the heading ‘Other tax stamp fees | + | |process_evidence_cost_description=Travel Agencies |
| − | | + | |process_evidence_cost_min=300 |
| − | With the code ALE 1110403001 plus 0.4% of the amount under the heading ‘additional 20% on tax stamp fee’
| + | |process_evidence_cost_max=300 |
| − | |process_evidence_cost_min=7.2 | |
| − | |process_evidence_cost_max=7.2 | |
| | |process_evidence_cost_url=https://www1.gsis.gr/sgsisapps/eparavolo/public/create.htm?langId=2 | | |process_evidence_cost_url=https://www1.gsis.gr/sgsisapps/eparavolo/public/create.htm?langId=2 |
| | |process_evidence_cost_payment_type=Bank cashier, Digital (debit / credit card), Digital (web banking), Hellenic Post | | |process_evidence_cost_payment_type=Bank cashier, Digital (debit / credit card), Digital (web banking), Hellenic Post |
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| | |process_evidence_cost_num_id=3 | | |process_evidence_cost_num_id=3 |
| | |process_evidence_cost_alternative=No | | |process_evidence_cost_alternative=No |
| − | |process_evidence_cost_type=Letter of guarantee | + | |process_evidence_cost_type=e-Administrative Fee |
| | |process_evidence_cost_calculation=One-off | | |process_evidence_cost_calculation=One-off |
| − | |process_evidence_cost_description=Letter of guarantee. | + | |process_evidence_cost_code=5731 |
| − | | + | |process_evidence_cost_description=Travel Agencies – branch office establishment |
| − | In the payment method add «Subsidies and Loans Fund»
| + | |process_evidence_cost_min=300 |
| − | |process_evidence_cost_min=5000 | + | |process_evidence_cost_max=300 |
| − | |process_evidence_cost_max=5000 | + | |process_evidence_cost_url=https://www1.gsis.gr/sgsisapps/eparavolo/public/create.htm?langId=2 |
| − | |process_evidence_cost_payment_type=Bank cashier, Insurance Companies | + | |process_evidence_cost_payment_type=Bank cashier, Digital (debit / credit card), Digital (web banking), Hellenic Post |
| | }} | | }} |
| | {{process evidences | | {{process evidences |
