Special operating label for spa therapy units and spa tourism centres

From National Registry of Administrative Public Services



53d94ec3-8100-4d5a-a854-a4179e009832 724321 Ειδικό Σήμα Λειτουργίας σε Μονάδες Ιαματικής Θεραπείας, Κέντρα Ιαματικού Τουρισμού

At a glance

Points of service

Points of Single Contact (ΚΕΠ – EKE), MINISTRY OF TOURISM

Digital provision points

Number of required documents

14 to 19 + (
1
)

Fees

400 €

Deadline of completion

28 days

Description

The procedure pertains to the granting of a Special Operation Label for spa therapy units and spa tourism/thermalism centres.

Basic information

Competent body

MINISTRY OF TOURISM

Authority/Public body’s Unit responsible for the institutional framework of the procedure


Related links

Validity duration

Indefinite

Last update

03/12/2024

Application

Application Type

Application / Solemn Declaration

Submission by:

Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

Submitted by:

Legal entities, Persons

Title

Application / solemn declaration containing the details of the applicant natural or legal person, their tax identification number (TIN) and the Public Finance Office (DOY) to which they belong. In the same application, the name of the spa therapy unit or spa tourism/thermalism centre to be approved shall also be stated.

Notes:

In accordance with the template annexed to Ministerial Decision No 1243/23.01.2020 (Government Gazette, Series II, No 438).

What you will need

Means of authentication, identification and signature

Identification document

    Print

    Requirements

      Fees

        Related

        Means of redress or appeal:

        Judicial redress

        Rules concerning a lack of reply from the competent authority and the legal consequences for the use:

        Tacit approval

        If the prescribed time limit expires, it shall be presumed that the special operating label has been issued in accordance with Article 14(4) of Law 3844/2010 ((Government Gazette, Series I, No 63), and the interested party may request a certificate to that effect from the authority competent to grant it, which must issue it.

        NACE

        • 93.29 Other amusement and recreation activities
        • 96.04 Physical well-being activities

        Output & Results

        Output

        Administrative Act, Registry update

        Steps

          Digital steps

            Other information

            Alternative titles

            Granting of a Special Operation Label for spa therapy units and spa tourism/thermalism centres

            Official title

            Granting of a Special Operation Label for spa therapy units and spa tourism/thermalism centres

            Languages supported

            Greek, English

            Ways of provision

            Establishment

            Registries updated

            ΜΗΤΡΩΟ ΤΟΥΡΙΣΤΙΚΩΝ ΕΠΙΧΕΙΡΗΣΕΩΝ Μ.Η.Τ.Ε

            Legislation

              Categories

              Τype of procedure

              Trigger

              Applied for

              Trigger (submission method)

              Application (handwritten)

              Type

              Outgoing
              N1

              ,,,


            • 1 Company law Incorporation of a business (sole proprietor, partnership).
              • To set up a company, see the link below

              No No

            • 2 Ownership Existence of an appropriate landholding/property or a concession of use for at least 10 years from the date of submission of the application for approval of the suitability of the landholding.


              No No

            • 3 Administrative Recognition of a natural resource as therapeutic.


              No No

            • 4 Conditions for non-commission of criminal offenses The applicant has not been irrevocably convicted of a felony.


              No No

            • 5 Environmental Submission of an environmental impact assessment for approval, which shall be submitted to the Special Department for Promotion and Licensing of Tourism Investments (EYPATE), shall be duly checked as to the suitability of the land parcel on which the spa therapy unit or spa tourism/thermalism centre will be built, and shall then be forwarded to the competent department of the Ministry of the Environment and Energy. The interested party must submit the decision approving the environmental terms within five (5) years from the date of submission to EYPATE, failing which the SOL shall be automatically revoked and the spa tourism/thermalism centre or spa therapy unit shall be sealed by decision of the head of the relevant Regional Tourism Office.


              No No

            • 1 Granting of Special Operation Mark to Spa tourist centres/Thermal spa centres 400 €

              e-Administrative Fee code 2397

              Cost Calculation One-off

              Method of Payment Bank cashier, Digital (debit / credit card), Digital (web banking), Hellenic Post

              Type of Cost e-Administrative Fee

              Fee Link https://www1.gsis.gr/sgsisapps/eparavolo/public/create.htm?langId=2

              No

            • 1 Lease agreement in the case of a leased enterprise. Private Agreement

              Lease agreement in the case of a leased enterprise.

              Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

              Submitted by: Legal entities, Persons


              Document submitted under requirements: No


              No 8972

            • 2 A copy of the general criminal record of the applicant (representative of the managing body or lessee) showing that the applicant has not received a final conviction for a felony. The supporting document shall be sought ex officio if it is issued by a Greek authority. Natural persons holding the nationality of another state shall submit an equivalent document. Criminal Record Copy for General Use

              A copy of the general criminal record of the applicant (representative of the managing body or lessee) showing that the applicant has not received a final conviction for a felony. The supporting document shall be sought ex officio if it is issued by a Greek authority. Natural persons holding the nationality of another state shall submit an equivalent document.

              Relevant link: https://www.gov.gr/en/ipiresies/dikaiosune/poiniko-metroo/antigrapho-poinikou-metroou

              Submission by: Ex officio (digital), Submitted by the applicant (digital), Submitted by the applicant (in person or by post)


              Notes: An equivalent document is a document issued by a competent judicial or administrative authority in the Member State, confirming that no conviction exists for the above offences. If there is no provision in the country of origin or provenance for the issue of a document equivalent to the extract from the criminal record, this may be replaced by a sworn statement or, in the case of states in which such documents are not issued, by a solemn declaration, submitted by the person concerned before the competent judicial or administrative authority or, where appropriate, before a notary in their country of origin or provenance, who shall issue a certificate attesting the oath or solemn declaration. The copy of the general criminal record, as well as the above documents, shall be submitted within 3 months of their date of issue. The supporting document shall be sought ex officio if it is issued by a Greek authority. To be submitted every 5 years.

              Document submitted under requirements: No


              No 4750

            • 3 Certificate from the competent engineer (in accordance with their professional rights): - regarding the proper functioning of the sewerage system, the hygienic disposal of waste water from sanitary areas or a certificate from the relevant local authority attesting that the unit is connected to the municipal sewerage network; - regarding the proper functioning of the system for treating used thermal natural resources before waste water is disposed of. Certificate

              Certificate from the competent engineer (in accordance with their professional rights): - regarding the proper functioning of the sewerage system, the hygienic disposal of waste water from sanitary areas or a certificate from the relevant local authority attesting that the unit is connected to the municipal sewerage network; - regarding the proper functioning of the system for treating used thermal natural resources before waste water is disposed of.

              Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)


              Document submitted under requirements: No


              No 9703

            • 4 A certificate or attestation of microbiological inspection of the therapeutic natural resource used, issued by the Health Service of the relevant Regional Unit or by other accredited laboratories, in accordance with the procedure laid down after checks and sampling have been carried out, in accordance with the health provisions in force for swimming pools. Certification

              A certificate or attestation of microbiological inspection of the therapeutic natural resource used, issued by the Health Service of the relevant Regional Unit or by other accredited laboratories, in accordance with the procedure laid down after checks and sampling have been carried out, in accordance with the health provisions in force for swimming pools.

              Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

              Submitted by: Legal entities, Persons

              Notes: The certificate shall include a microbiological inspection report at the source and at the places of use, with a specific reference to whether or not the microbes Legionella spp., Escherichia coli and Pseudomonas aeruginosa were found. Microbiological testing must have been carried out no later than 1 month before the certificate or attestation is issued.

              Document submitted under requirements: No


              No 8619

            • 5 A document from a state or other laboratory, in accordance with the prescribed procedure, certifying that the physico-chemical composition of the therapeutic natural resource used is within the range of variation compared to the physical and chemical analyses accompanying the decision to recognise the therapeutic natural resource. Official document

              A document from a state or other laboratory, in accordance with the prescribed procedure, certifying that the physico-chemical composition of the therapeutic natural resource used is within the range of variation compared to the physical and chemical analyses accompanying the decision to recognise the therapeutic natural resource.

              Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

              Submitted by: Legal entities, Persons

              Notes: To be submitted every 3 years. For the SOL to be issued, the managing body may submit the same certificate of physico-chemical analysis of the natural resource submitted during the recognition procedure, provided that no more than 3 years have elapsed since the certificate was granted. Managing bodies shall be granted a period of 5 months to submit a new certificate of physico-chemical analysis of a natural resource, provided that 3 years have already elapsed from the date of issue of this decision.

              Document submitted under requirements: No


              No 6440

            • 6 Certificate of suitability of radiation protection. Issued by the Greek Atomic Energy Commission (EEAE) on the basis of a radiological study carried out by it or an agency authorised by it. Certification

              Certificate of suitability of radiation protection. Issued by the Greek Atomic Energy Commission (EEAE) on the basis of a radiological study carried out by it or an agency authorised by it.

              Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

              Submitted by: Legal entities, Persons


              Document submitted under requirements: No


              No 8619

            • 7 Fire safety certificate for the premises of the centre, issued by the relevant Fire Department. Certification

              Fire safety certificate for the premises of the centre, issued by the relevant Fire Department.

              Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

              Submitted by: Legal entities, Persons


              Document submitted under requirements: No


              No 8619

            • 8 A solemn declaration by the managing body or the operator (in the case of a leased undertaking) that the health-code requirements of the applicable legislation have been met. Solemn Declaration

              A solemn declaration by the managing body or the operator (in the case of a leased undertaking) that the health-code requirements of the applicable legislation have been met.

              Relevant link: https://www.gov.gr/en/ipiresies/polites-kai-kathemerinoteta/psephiaka-eggrapha-gov-gr/ekdose-upeuthunes-deloses

              Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

              Submitted by: Legal entities, Persons

              Relevant Procedure: Solemn declaration and electronic solemn declaration

              Document submitted under requirements: No


              No 7320

            • 9 An electrician’s certificate attesting the proper functioning of the electricity supply. Certification

              An electrician’s certificate attesting the proper functioning of the electricity supply.

              Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

              Submitted by: Legal entities, Persons


              Document submitted under requirements: No


              No 8619

            • 10 Building permit or construction permit issued by the relevant local authority or other competent authority. Βuilding permit

              Building permit or construction permit issued by the relevant local authority or other competent authority.

              Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

              Submitted by: Legal entities, Persons

              Notes: For spaces which have been preserved, in accordance with Articles 5 and 6 of Law 3843/2010 (Government Gazette, Series I, No 62), a copy of the application shall be kept, confirming that the procedure for preserving the site has been carried out, in accordance with Article 6(5) of Law 3843/2010 (Government Gazette, Series I, No 62). For construction or uses that are subject to the provisions of Article 24 of Law 4014/2011 (Government Gazette, Series I, No 209) and the provisions of Law 4178/2013, the certificate of completion of the procedure shall be retained, in accordance with Article 2 of Decision 41498/26.9.2011 of the Minister for Administrative Reform and e-Governance, the Minister for the Environment, Energy and Climate Change and the Minister for Justice, Transparency and Human Rights (Government Gazette, Series II, No 2167) or the certificate of payment of 30% of the total fine from the TEE IT system shall be retained. The documents referred to in the previous sentence shall also be retained in the undertaking’s records available for inspection with all the studies and plans accompanying them.

              Document submitted under requirements: No


              No 2243

            • 11 Environmental Impact Assessment (EIA) for the approval of environmental conditions of the spa therapy unit. Environmental Compliance Receipt

              Environmental Impact Assessment (EIA) for the approval of environmental conditions of the spa therapy unit.

              Submission by: Submitted by the applicant (in person or by post)

              Submitted by: Legal entities, Persons

              Notes: The interested party must submit the decision approving the environmental terms within five (5) years from the date of submission to the Special Department for Promotion and Licensing of Tourism Investments (EYPATE), failing which the SOL shall be automatically revoked and the spa tourism/thermalism centre or spa therapy unit shall be sealed by decision of the head of the relevant Regional Tourism Office.

              Document submitted under requirements: No


              No 9681

            • 12 A solemn declaration under Law 1599/1986 of the managing body or the lessee of the undertaking stating the name and specialisation of the responsible doctor and their alternate and their registration numbers at the relevant medical association. Solemn Declaration

              A solemn declaration under Law 1599/1986 of the managing body or the lessee of the undertaking stating the name and specialisation of the responsible doctor and their alternate and their registration numbers at the relevant medical association.

              Relevant link: https://www.gov.gr/en/ipiresies/polites-kai-kathemerinoteta/psephiaka-eggrapha-gov-gr/ekdose-upeuthunes-deloses

              Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

              Submitted by: Legal entities, Persons

              Relevant Procedure: Solemn declaration and electronic solemn declaration

              Document submitted under requirements: No


              No 7320

            • 13 Rules of Procedure. Regulation

              Rules of Procedure.

              Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

              Submitted by: Legal entities, Persons

              Notes: The rules of procedure shall be drawn up in accordance with Article 5 of Ministerial Decision 9833/26.05.2009 (Government Gazette, Series II, No 1055).

              Document submitted under requirements: No


              No 5658

            • 14 A solemn declaration of the managing body or the lessee of the undertaking that the technical and operational specifications of Article 3 of Ministerial Decision 2704/2018 are met. Solemn Declaration

              A solemn declaration of the managing body or the lessee of the undertaking that the technical and operational specifications of Article 3 of Ministerial Decision 2704/2018 are met.

              Relevant link: https://www.gov.gr/en/ipiresies/polites-kai-kathemerinoteta/psephiaka-eggrapha-gov-gr/ekdose-upeuthunes-deloses

              Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

              Submitted by: Legal entities, Persons

              Relevant Procedure: Solemn declaration and electronic solemn declaration

              Document submitted under requirements: No


              No 7320

            • 15 The Ministerial Decision, published in the Government Gazette, recognising the natural resource to be used as a therapeutic product. Rule

              The Ministerial Decision, published in the Government Gazette, recognising the natural resource to be used as a therapeutic product.

              Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

              Submitted by: Legal entities, Persons


              Document submitted under requirements: No


              No 1127

            • 16 Documents proving the legal establishment and operation of the legal person Legal documents from legal entities

              Documents proving the legal establishment and operation of the legal person

              Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

              Submitted by: Legal entities, Persons


              Document submitted under requirements: Yes

              Document’s requirement: Company law

              No 9338

            • 17 Certificate from the competent engineer, in accordance with their professional rights, regarding the proper functioning of the seawater treatment system before waste water is disposed of. Certificate

              Certificate from the competent engineer, in accordance with their professional rights, regarding the proper functioning of the seawater treatment system before waste water is disposed of.

              Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

              Submitted by: Legal entities, Persons

              Notes: If the spa tourism/thermalism centres include thalassotherapy centres.

              Document submitted under requirements: Yes

              Document’s requirement: Technical

              No 9703

            • 18 A certificate or attestation of microbiological inspection of the seawater used, issued by the health service of the relevant Regional Unit or by other accredited laboratories in accordance with the prescribed procedure after checks and sampling have been carried out in accordance with the health-code provisions in force for swimming pools. Certification

              A certificate or attestation of microbiological inspection of the seawater used, issued by the health service of the relevant Regional Unit or by other accredited laboratories in accordance with the prescribed procedure after checks and sampling have been carried out in accordance with the health-code provisions in force for swimming pools.

              Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

              Submitted by: Legal entities, Persons

              Notes: If the spa tourism/thermalism centres include thalassotherapy centres.

              Document submitted under requirements: Yes

              Document’s requirement: Technical

              No 8619

            • 19 State or other laboratory document certifying that the salt content of the seawater to be used does not differ in salt content by more than 2% from that of offshore water (reference point), i.e. that the chloride content of the seawater is between 17‰ and 23‰; that the water does not contain more than 0.5 mg/l of petroleum-derived hydrocarbons (expressed as chrysene); and that its radioactivity content is within the natural limits. Official document

              State or other laboratory document certifying that the salt content of the seawater to be used does not differ in salt content by more than 2% from that of offshore water (reference point), i.e. that the chloride content of the seawater is between 17‰ and 23‰; that the water does not contain more than 0.5 mg/l of petroleum-derived hydrocarbons (expressed as chrysene); and that its radioactivity content is within the natural limits.

              Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

              Submitted by: Legal entities, Persons

              Notes: When the spa tourism/thermalism centres include thalassotherapy centres, a state or other laboratory document certifying the content of the sea water used shall also be submitted. Identification of hydrocarbons is carried out using the fluorimetric method. The sampling point is approximately 5 metres below the surface of the sea and above sea currents. The analyses shall be supplemented every 5 years by a quantitative and qualitative analysis of plankton in a 100-metre zone from the intended sampling point.

              Document submitted under requirements: Yes

              Document’s requirement: Technical

              No 6440

            • 20 A solemn declaration by the managing body or the lessee of the undertaking that the technical and operational specifications of Ministerial Decision 8928/2012, as currently in force, are met. Solemn Declaration

              A solemn declaration by the managing body or the lessee of the undertaking that the technical and operational specifications of Ministerial Decision 8928/2012, as currently in force, are met.

              Relevant link: https://www.gov.gr/en/ipiresies/polites-kai-kathemerinoteta/psephiaka-eggrapha-gov-gr/ekdose-upeuthunes-deloses

              Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

              Submitted by: Legal entities, Persons

              Relevant Procedure: Solemn declaration and electronic solemn declaration

              Notes: When the spa tourism/thermalism centres include revitalisation centres.

              Document submitted under requirements: Yes

              Document’s requirement: Technical

              No 7320

            • Law 16,17,18,19, 23 3498 2006 230 Α

              Description Development of spa tourism and other provisions.

              Legal references https://www.et.gr/api/DownloadFeksApi/?fek pdf=20060100230

            • Joint Ministerial Decision 11541 2018 2833 Β

              Description Introduction into KEP-PSCs of the granting a special operating label (SOL) to health care units and spa tourism/thermalism centres, in accordance with the provisions of application template No 2704/13-02-2018.

              Legal references https://www.et.gr/api/DownloadFeksApi/?fek pdf=20180202833

            • Ministerial Decision 2704 2018 603 Β

              Description Technical/operational specifications, procedure for granting SOL

              Legal references https://www.et.gr/api/DownloadFeksApi/?fek pdf=20180200603

            • Ministerial Decision C1(d)/GSP 61438 2015 1853 Β

              Description Microbiological quality of thermal spring water

              Legal references https://www.et.gr/api/DownloadFeksApi/?fek pdf=20150201853

            • Ministerial Decision 8928 2012 1909 Β

              Description Technical specifications for revitalisation centres (spas) included in tourism accommodation complexes

              Legal references https://www.et.gr/api/DownloadFeksApi/?fek pdf=20120201909

            • Ministerial Decision 9833 2009 1055 Β

              Description Terms and conditions of operation of spa therapy units, spa tourism/ thermalism centres and thalassotherapy centres, procedure/supporting documents for SOL

              Legal references https://www.et.gr/api/DownloadFeksApi/?fek pdf=20090201055

            • 1 Launching of procedure



              No No


            • 2 Submission of application and supporting documents


              Μethod of Implementation Manual Action

              Description The interested party shall submit the application, together with the required supporting documents, to the registry office of the Ministry of Tourism in person or by post or via a KEP operating as a point of single contact, and a certificate of submission of an application shall be issued to the person concerned.

              Yes No


            • 3 Electronic submission of applications and supporting documents


              Μethod of Implementation Software action


              Yes No


            • 4 Forwarding of application

              Responsible for Implementation Competent Department

              Μethod of Implementation Manual Action

              Description Τhe application, together with the supporting documents attached, shall be sent to the Special Service for the Promotion and Authorisation of Tourism Investments (EYPATE).

              No No


            • 5 Inspection of supporting documents

              Responsible for Implementation Competent Employee

              Μethod of Implementation Inspection

              Description Τhe competent EYPATE employee to whom the application is assigned shall check the application and the supporting documents submitted for completeness and correctness. In the event of deficiencies or errors in supporting documents, the person concerned shall be informed in writing by email, telephone and/or notification document.

              No No


            • 6 Drafting of document

              Responsible for Implementation Competent Employee

              Μethod of Implementation Digital signature

              Description Provided that the application file is complete and it is established that the above specifications are met, the competent employee shall prepare, sign and forward the Special Label for signature to the Head of the Special Service for the Promotion and Authorisation of Tourism Investments (EYPATE). Otherwise, a notification document shall be drawn up and sent, and the file shall be archived by the Service until it is completed.

              No No


            • 7 Signing of special operating label

              Responsible for Implementation Head of Organization

              Μethod of Implementation Digital signature

              Description The Head of the Special Service for the Promotion and Authorisation of Tourism Investments (EYPATE) shall sign the special operating label.

              No No


            • 8 Registering and posting on Diavgeia

              Responsible for Implementation Competent Employee

              Μethod of Implementation Software action

              Description The special operating label shall be registered and posted on Diavgeia.

              No No


            • 9 Notification of interested party

              Responsible for Implementation Competent Employee

              Μethod of Implementation Manual Action

              Description The party concerned shall be informed of the granting of the special operating label and the special operating label shall be forwarded.

              No Yes


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