At a glance
Points of service
Digital provision points
Remote Points of service
Number of required documents
Fees
Provided without cost
Estimated Time
10 days
Estimated Time (digitally)
21 minutes
Description
Basic information
Provided to
Related links
Notes
Last update
07/11/2024
Application
Application Type
Submission by:
Submitted by:
Title
Notes:
1. using the e-EFKA electronic services; 2. by video call (myEFKAlive, myKEPlive); or
3. in person at an e-EFKA branch or at a Citizens’ Service Centre (KEP).What you will need
Means of authentication, identification and signature
Identification document, Identification with TAXISnet codes
-
1
1
Social security number (AMKA) ...
Certificate (ex officio)
Social security number (AMKA)
Submission by: Ex officio (manual), Presented by the applicant
Notes: The interested party will need to know their social security number (AMKA). If the application is submitted in person or by video call, the social security number may be obtained ex officio by the e-EFKA or KEP employee.
Requirements
-
1
Insurance
In order to obtain a European Health Insurance Card, the interested party and/or their dependants must be actively insured.
Link Link
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2
Certification
The use of digital service channels (gov.gr, myEKFAlive, myKEPlive) requires the possession of credentials of the General Secretariat of Information Systems for Public Administration (TAXISnet codes).
Link Link
Output & Results
Output
Steps
-
1
Identification of the citizen
Responsible for Implementation Competent Employee
Μethod of Implementation Inspection
Description When the citizen enters an e- EFKA branch or a Citizens’ Service Centre (KEP), the employee shall check the identity of the citizen by examining an identification document. The same procedure is followed when the citizen enters the videoconference area if the application is submitted via myEFKAlive or myKEPlive.
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2
Review of completeness of insurance requirements
Responsible for Implementation Software
Μethod of Implementation Software action
Description The certified employee shall enter the citizen’s Social Security Number (AMKA) into the electronic app. Their insurance history shall be found through interoperability with the AMKA-EMAES register.
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3
Entering the information and submitting the application
Responsible for Implementation Competent Employee
Μethod of Implementation Software action
Description The employee shall log into the special platform for applying for an EHIC, complete the form with the required fields and submit the application.
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4
Printing a provisional replacement certificate and delivering it to the insured person
Responsible for Implementation Competent Employee
Μethod of Implementation Software action
Description The employee shall print the provisional replacement certificate and hand it over to the insured person. They inform the insured person that e-EFKA shall send the EHIC by post, within a period of approximately 10 days, to the address stated by the insured person.
Digital steps
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1
Finding the service on the Single Digital Gateway
Responsible for Implementation gov.gr
Μethod of Implementation Software action
Link Link
Description The user shall first enter the Single Digital Gateway page (gov.gr) and search for the procedure by following the path: Home – > All bodies – > e-Social Security Number (e-EFKA) – > European Health Insurance Card
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2
User authentication
Responsible for Implementation Third entity software
Co-responsible for Implementation
Μethod of Implementation Software interaction (interoperability)
Description The user shall enter the codes – credentials of the General Secretariat of Information Systems for Public Administration (TAXISnet codes).
Notes The authentication of the user may also take place by using the EFKA/KEAO codes, if the insured person has such codes.
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3
Review for completeness of insurance requirements
Responsible for Implementation Third entity software
Co-responsible for Implementation
Μethod of Implementation Software interaction (interoperability)
Description The user shall enter their social security number (AMKA) in the relevant field. The review of completeness of the insurance requirements shall take place through interoperability with the AMKA-EMAES register.
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4
Registering and submitting the required information to the electronic application
Responsible for Implementation Entity software that performs the service
Μethod of Implementation Data input in software
Description The user shall enter the dedicated platform for submitting the EHIC application. They shall select the card beneficiary (for themselves and/or for dependants) and additionally enter:
- - their full name, in Latin characters (if their automatic completion is not consistent with the Latin letters of their ID card or passport);
- - their desired date of the card’s effective date;
- - their address information of their residence;
- - their contact information (if necessary, update their email address and/or telephone number).
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5
Printing the EHIC provisional replacement certificate
Responsible for Implementation Entity software that performs the service
Μethod of Implementation Data output from software
Description The insured person shall print out the provisional replacement certificate (PRC) and, within approximately 10 days, they shall receive the card at the stated address.
Other information
Alternative titles
Official title
Languages supported
Legislation
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European Directive 2011/24/ΕΕ/2011
Description Directive 2011/24/EU of the European Parliament and of the Council of 9 March 2011 on the application of patients’ rights in cross-border healthcare.
Legal references Link
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Decision of the European institutions S3/2009
Description Decision No S3 of 12 June 2009 defining the benefits covered by Articles 19(1) and 27(1) of Regulation (EC) 883/2004 of the European Parliament and of the Council and Article 25(A)(3) of Regulation (EC) No 987/2009.
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Law 4781/2021 (Government Gazette 31/Α) Articles 37
Description Organisation and operation of the Ministry of Foreign Affairs, World Council of Hellenes Abroad, arrangement of matters of international development cooperation and humanitarian aid and other provisions.
Legal references Link
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Law 4578/2020 (Government Gazette 200/Α) Articles 20
Description Reduction of insurance contributions and other provisions
Legal references Link
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Law 4670/2020 (Government Gazette 43/Α) Articles 37
Description Insurance reform and digital transformation of the National Social Security Fund (e-EFKA) and other provisions.
Legal references Link
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Law 4529/2018 (Government Gazette 56/Α) Articles 22, 23
Description Transposition into Greek law of Directive 2014/104/EU of the European Parliament and of the Council of 26 November 2014 on certain rules governing actions for damages under national law for infringements of the competition law provisions of the Member States and of the European Union and other provisions.
Legal references Link
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Presidential Decree 8/2019 (Government Gazette 8/Α) Articles 7
Description National Social Security Fund (EFKA)
Legal references Link
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Ministerial Decision 13637 ΕΞ/2020 (Government Gazette 2160/Β)
Description Inclusion of the procedure for submitting applications for a European Health Insurance Card (EHIC) in the Citizens’ Service Centres (KEP) - Administrative procedure form.
Legal references Link
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European Regulation 987/2009
Description EU Regulation laying down the procedure for implementing Regulation (EC) No 883/2004 on the coordination of social security systems.
Legal references Link
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European Regulation 883/2004
Description Regulation (EC) No 883/2004 of the European Parliament and of the Council of 29 April 2004 on the coordination of social security systems
Legal references Link