View source for ΔΔ:Pet-friendly tourist accommodation label

{{process
|process_official_title=Granting of the pet-friendly tourist accommodation label
|process_description=The procedure concerns the issuance of a pet-friendly tourist accommodation label and is addressed to tourist accommodation establishments.
|process_org_owner_is_private=No
|process_org_owner=95496
|process_provision_org_owner_directory=663075
|process_provision_org_group=6151
|process_output_registries=713484
|process_remarks=The label certifies that the accommodation fulfils specific criteria and conditions and provides amenities and services to ensure an accessible, friendly, and safe temporary stay for pets staying at said establishment with their owners.
|process_deadline_duration=P28D
|process_evidence_identification_type=Digital signature, Identification document
|process_type=Outgoing
|process_trigger=Applied for
|process_trigger_type=Application (handwritten), email
|process_usage=Supporting document
|process_output_type=Administrative Act, Registry update
|process_delivery_type=Email, In person or by post
|process_validity_duration_set=Defined
|process_validity_duration=P3Y
|process_provided_to=Hotels
|process_tax_type=Qualifications
|process_life_events=Pet animals,Tourism
|process_sdg_lack_of_response_rule=Tacit approval
|process_sdg_notes=The competent Regional Tourism Service shall, within 28 days from the date of submission of the relevant application together with all the required paperwork/
documentation, issue a relevant certificate granting the Pet-Friendly Tourist Accommodation label. If the above period lapses, the Label shall be presumed granted as per Article 14(4) of Law 3844/2010 (Government Gazette, Series I, No 63) and the applicant may request a relevant attestation from the R.T.S.
|process_total_duration_steps_min=172800
|process_total_duration_steps_max=259200
|process_cost_min=60.00
|process_cost_max=300.00
|process_evidence_cost_guarantee=0
|process_evidence_cost_total_number=0
|process_evidence_ex_officio_total_number=0
|process_evidence_alternative_total_number=0
|process_evidence_prerequisite_total_number=1
|process_evidence_total_number=1
|process_evidence_step_total_number=0
|process_evidence_step_digital_total_number=0
|process_nace_codes=55
|process_sdg_codes=N1
|process_application_type=Application / Solemn Declaration
|process_application_submission_type=Presented by the applicant (email), Submitted by the applicant (in person or by post)
|process_application_owner=Legal entities, Persons
|process_application_description=Granting of the pet-friendly tourist accommodation label.
|process_application_note=The application includes: (i) The details of the applicant natural or legal person, their tax identification number (TIN) and the Tax Office (DOY) to which they belong.
ii) The specific special pet-friendly rooms (room number, floor) available for guests with pets.
iii) The appointment of a person charged with providing instructions and informing pet owners of their obligations during their stay at the accommodation.
iv) Compliance with the minimum required specifications and amenities of Decision No 20713/10-10-2025 (Government Gazette, Series II, No 5501).
}}
{{process conditions
|process_conditions_num_id=1
|process_conditions_alternative=No
|process_conditions_type=Building
|process_conditions_name=The accommodation must have: (a) durable and easy-to-clean flooring; (b) if there is carpet in the bedroom, it must not cover the entire surface of the bedroom so that it can be easily removed (the use of permanently installed carpet, e.g. fitted carpet, is prohibited); (c) the fabrics used for furniture and mattresses in bedrooms must be waterproof and/or water-resistant, while mattresses may also be fitted with waterproof covers; (d) the following are required for the electrical installations and lighting: electrical sockets must have a protective cover (cap) or special protective cover (plug), while bedside lamps must be wall-mounted; (e) indoor plants are prohibited; (f) special pet care equipment must be provided. This includes, at a minimum, a feeder, a water bowl, a litter tray for cats (preferably covered) together with a scoop for cleaning the litter.
}}
{{process conditions
|process_conditions_num_id=2
|process_conditions_alternative=No
|process_conditions_type=Health
|process_conditions_name=After every stay of a pet owner with their pet the room must be cleaned meticulously, ventilated, deodorised, and decontaminated; all bedclothes (including blankets or duvet covers in case of duvets, as well as mattress covers) must be replaced with clean bedclothes.
}}
{{process conditions
|process_conditions_num_id=3
|process_conditions_alternative=No
|process_conditions_type=Of Consent
|process_conditions_name=Pet-friendly rooms may be made available to guests without pets, if the accommodation provider informs guests concerning the special use of the available room, upon a relevant agreement and the written consent of the guest.
}}
{{process conditions
|process_conditions_num_id=4
|process_conditions_alternative=No
|process_conditions_type=Certification
|process_conditions_name=The accommodation provider is required to request the relevant pet identification documents, such as the pets electronic health records or passport and a relevant certificate in case of service dogs and other such pets; the accommodation provider and the pet owner (or adoptive owner) shall enter into a relevant agreement, the form for which shall be determined by the Ministerial Decision of Article 74(4) of Law 4875/2021. The accommodation shall maintain a copy of the pets electronic health records or passport until the departure of the owner or adoptive owner and their pet(s).
}}
{{process conditions
|process_conditions_num_id=5
|process_conditions_alternative=No
|process_conditions_type=Compliance or Non-Compliance
|process_conditions_name=One to three pets, whether dogs or cats, may be accommodated per room. Pet owners shall ensure that their pets make no noise and cause no damage to the accommodation, even where they are left without supervision.

Pets may not enter (i) indoor dining rooms (breakfast room, restaurant, meal room, cafeteria etc.); (ii) communal sanitary spaces (WC, showers, swimming facilities ); (iii) auxiliary spaces of the accommodation (cleaning areas, storerooms, staff-only areas); (iv) other installations of the accommodation (gymnasium, sauna, entertainment centre, wellness centre, spa); while (v) pets may only enter the open-air spaces and other communal areas of the accommodation when on a leash or in a safe transportation cage, monitored by and under the responsibility of their owner.

By way of exception, as per Article 21 of Law 4830/2021 (Government Gazette, Series I, No 169), service dogs and other therapy animals may accompany their owner in all communal and indoor spaces of the accommodation, except for (open-air or enclosed) swimming pools and saunas.
}}
{{process conditions
|process_conditions_num_id=6
|process_conditions_alternative=No
|process_conditions_type=Administrative
|process_conditions_name=A person charged with providing instructions and informing pet owners regarding their obligations during their stay at the accommodation must be appointed.
Restricted areas for pets must be marked.
The pet-friendly tourist accommodation label must be posted on the door of the designated pet-friendly rooms and at the entrance to the accommodation, as well as on its website.
The accommodation must draft a Pet Hospitality Regulation, a copy of which must be kept in each room, while the relevant text must be available on its website.
}}
{{process conditions
|process_conditions_num_id=7
|process_conditions_alternative=No
|process_conditions_type=Of Will
|process_conditions_name=The tourist accommodation may optionally provide special feed and hygiene kits for pets, daily activity programmes, medical coverage at a contracting Veterinarian, as well as list of pet shops and the nearest veterinarians.
}}
{{process evidences cost
|process_evidence_cost_num_id=1
|process_evidence_cost_alternative=No
|process_evidence_cost_type=e-Administrative Fee
|process_evidence_cost_calculation=One-off
|process_evidence_cost_code=2456
|process_evidence_cost_description=Granting of the pet-friendly tourist accommodation label for main hotel accommodations.
|process_evidence_cost_min=300
|process_evidence_cost_max=300
|process_evidence_cost_url=https://www1.gsis.gr/sgsisapps/eparavolo/public/create.htm?langId=2
|process_evidence_cost_payment_type=Bank cashier, Digital (debit / credit card), Digital (web banking), Hellenic Post
}}
{{process evidences cost
|process_evidence_cost_num_id=2
|process_evidence_cost_alternative=Yes
|process_evidence_cost_alternative_of_selector=1
|process_evidence_cost_alternative_of=1
|process_evidence_cost_type=e-Administrative Fee
|process_evidence_cost_calculation=Durational (annually or other)
|process_evidence_cost_code=3523
|process_evidence_cost_description=Renewal of the pet-friendly tourist accommodation label for main hotel accommodations
|process_evidence_cost_min=300
|process_evidence_cost_max=300
|process_evidence_cost_url=https://www1.gsis.gr/sgsisapps/eparavolo/public/create.htm?langId=2
|process_evidence_cost_payment_type=Bank cashier, Digital (debit / credit card), Digital (web banking), Hellenic Post
}}
{{process evidences cost
|process_evidence_cost_num_id=3
|process_evidence_cost_alternative=Yes
|process_evidence_cost_alternative_of_selector=1
|process_evidence_cost_alternative_of=1
|process_evidence_cost_type=e-Administrative Fee
|process_evidence_cost_calculation=Based on condition
|process_evidence_cost_code=2457
|process_evidence_cost_description=Granting of the pet-friendly tourist accommodation label for non-main hotel accommodations
|process_evidence_cost_min=150
|process_evidence_cost_max=150
|process_evidence_cost_url=https://www1.gsis.gr/sgsisapps/eparavolo/public/create.htm?langId=2
|process_evidence_cost_payment_type=Bank cashier, Digital (debit / credit card), Digital (web banking), Hellenic Post
}}
{{process evidences cost
|process_evidence_cost_num_id=4
|process_evidence_cost_alternative=Yes
|process_evidence_cost_alternative_of_selector=3
|process_evidence_cost_alternative_of=3
|process_evidence_cost_type=e-Administrative Fee
|process_evidence_cost_calculation=Durational (annually or other)
|process_evidence_cost_code=3524
|process_evidence_cost_description=Renewal of the pet-friendly tourist accommodation label for non-main hotel accommodations
|process_evidence_cost_min=150
|process_evidence_cost_max=150
|process_evidence_cost_url=https://www1.gsis.gr/sgsisapps/eparavolo/public/create.htm?langId=2
|process_evidence_cost_payment_type=Bank cashier, Digital (debit / credit card), Digital (web banking), Hellenic Post
}}
{{process evidences cost
|process_evidence_cost_num_id=5
|process_evidence_cost_alternative=Yes
|process_evidence_cost_alternative_of_selector=1
|process_evidence_cost_alternative_of=1
|process_evidence_cost_type=e-Administrative Fee
|process_evidence_cost_calculation=Percentage
|process_evidence_cost_code=2458
|process_evidence_cost_description=A change of natural or legal person managing the main pet-friendly tourist accommodation
|process_evidence_cost_min=60
|process_evidence_cost_max=60
|process_evidence_cost_url=https://www1.gsis.gr/sgsisapps/eparavolo/public/create.htm?langId=2
|process_evidence_cost_payment_type=Bank cashier, Digital (debit / credit card), Digital (web banking), Hellenic Post
}}
{{process evidences cost
|process_evidence_cost_num_id=6
|process_evidence_cost_alternative=Yes
|process_evidence_cost_alternative_of_selector=1
|process_evidence_cost_alternative_of=1
|process_evidence_cost_type=e-Administrative Fee
|process_evidence_cost_calculation=Percentage
|process_evidence_cost_code=2460
|process_evidence_cost_description=A change in the number of designated pet-friendly bedrooms at a main tourist accommodation
|process_evidence_cost_min=60
|process_evidence_cost_max=60
|process_evidence_cost_url=https://www1.gsis.gr/sgsisapps/eparavolo/public/create.htm?langId=2
|process_evidence_cost_payment_type=Bank cashier, Digital (debit / credit card), Digital (web banking), Hellenic Post
}}
{{process evidences cost
|process_evidence_cost_num_id=7
|process_evidence_cost_alternative=Yes
|process_evidence_cost_alternative_of_selector=3
|process_evidence_cost_alternative_of=3
|process_evidence_cost_type=e-Administrative Fee
|process_evidence_cost_calculation=Percentage
|process_evidence_cost_code=2459
|process_evidence_cost_description=A change of natural or legal person managing the non-main pet-friendly tourist accommodation
|process_evidence_cost_min=30
|process_evidence_cost_max=30
|process_evidence_cost_url=https://www1.gsis.gr/sgsisapps/eparavolo/public/create.htm?langId=2
|process_evidence_cost_payment_type=Bank cashier, Digital (debit / credit card), Digital (web banking), Hellenic Post
}}
{{process evidences cost
|process_evidence_cost_num_id=8
|process_evidence_cost_alternative=Yes
|process_evidence_cost_alternative_of_selector=3
|process_evidence_cost_alternative_of=3
|process_evidence_cost_type=e-Administrative Fee
|process_evidence_cost_calculation=Quantitative
|process_evidence_cost_code=3522
|process_evidence_cost_description=A change in the number of designated pet-friendly bedrooms at a non-main tourist accommodation.
|process_evidence_cost_min=30
|process_evidence_cost_max=30
|process_evidence_cost_url=https://www1.gsis.gr/sgsisapps/eparavolo/public/create.htm?langId=2
|process_evidence_cost_payment_type=Bank cashier, Digital (debit / credit card), Digital (web banking), Hellenic Post
}}
{{process evidences
|process_evidence_num_id=1
|process_evidence_type=5658
|process_evidence_is_under_prerequisite=No
|process_evidence_alternative=No
|process_evidence_submission_type=Presented by the applicant (email), Submitted by the applicant (in person or by post)
|process_evidence_owner=Legal entities, Persons
|process_evidence_description=Tourist accommodation Pet Hospitality Regulation Form
}}
{{process evidences
|process_evidence_num_id=2
|process_evidence_type=9338
|process_evidence_is_under_prerequisite=Yes
|process_evidence_prerequisite=Company law
|process_evidence_alternative=No
|process_evidence_submission_type=Presented by the applicant (email), Submitted by the applicant (in person or by post)
|process_evidence_owner=Legal entities
|process_evidence_description=The documents proving the legal establishment and operation of the legal person.
|process_evidence_note=In case the application is filed by a legal person.
}}
{{process rules
|process_rule_type=Joint Ministerial Decision
|process_rule_decision_number=20713
|process_rule_decision_year=2025
|process_rule_description=Definition of the criteria and conditions for granting the ‘pet-friendly tourist accommodation label’ of Article 54 of Law 4875/2021 (Government Gazette, Series I, No 250).
|process_rule_gazette_doc_number=5501
|process_rule_gazette_doc_issue=Β
|process_rule_url=https://ia37rg02wpsa01.blob.core.windows.net/fek/02/2025/20250205501.pdf
}}
{{process rules
|process_rule_type=Law
|process_rule_decision_number=4875
|process_rule_decision_year=2021
|process_rule_article=54
|process_rule_description=Pet-friendly tourist accommodation label.
|process_rule_gazette_doc_number=250
|process_rule_gazette_doc_issue=Α
|process_rule_url=https://ia37rg02wpsa01.blob.core.windows.net/fek/01/2021/20210100250.pdf
}}
{{process steps
|process_step_num_id=1
|process_step_exit=No
|process_step_child=No
|process_step_title=Application for registration received
|process_step_official=Competent Directorate
|process_step_implementation=Manual Action
|process_step_duration_min=P1D
|process_step_duration_max=P1D
|process_step_description=Accommodations wishing to obtain a Pet-Friendly Tourist Accommodation Label shall submit an application to the Regional Tourism Service (R.T.S.) of the Ministry of Tourism in the jurisdiction of which the accommodations are located.
}}
{{process steps
|process_step_num_id=2
|process_step_exit=No
|process_step_child=Yes
|process_step_previous_child_selector=1
|process_step_previous_child=1
|process_step_title=Examination of the application and the required supporting documents.
|process_step_implementation=Inspection
|process_step_duration_min=P1D
|process_step_duration_max=P28D
|process_step_description=The dossier is examined to ensure correctness and completeness.
|process_step_note=The competent Regional Tourism Service (R.T.S.) shall issue a Pet-Friendly Tourist Accommodation Label within 28 days from the date of submission of the relevant application together with all the required supporting documents. If the above period lapses, the label shall be presumed granted.
}}
{{process steps
|process_step_num_id=3
|process_step_exit=No
|process_step_child=Yes
|process_step_previous_child_selector=2
|process_step_previous_child=2
|process_step_title=Approval and Issuance of the Certificate for the Label
|process_step_official=Competent Directorate
|process_step_implementation=Signature
|process_step_duration_min=P1D
|process_step_duration_max=P2D
|process_step_description=The competent Regional Tourism Service issues the Certificate of the Pet-Friendly Tourist Accommodation Label and sends it to the applicant undertaking.
}}
{{process steps
|process_step_num_id=4
|process_step_exit=Yes
|process_step_child=Yes
|process_step_previous_child_selector=3
|process_step_previous_child=3
|process_step_title=Granting of the Pet-Friendly Tourist Accommodation Label
|process_step_official=Competent Department
|process_step_implementation=Manual Action
|process_step_description=The Label is issued on special paper by a contracted printing shop by the Directorate of Quality Standards, Department of Quality Control & Quality Standards Development of the Ministry of Tourism.
}}
{{process useful links
|process_useful_link_title=Regional Tourism Services’ contact details
|process_useful_link_url=https://mintour.gov.gr/tilefona-pyt-grafeion-ypostirixis/
}}