View source for ΔΔ:Granting of a basic survivor’s pension due to the death of an insured employee of a legal entity governed by public law

{{process
|process_official_title=Granting of a basic survivor’s pension due to the death of an insured employee of a legal entity governed by public law
|process_alternative_titles=Application for a pension, application for a basic survivor’s pension due to the death of an employee of a legal entity governed by public law insured with the former Greek Social Insurance Institute (IKA) as the primary social security entity, application for a basic survivor’s pension due to the death of an employee of a legal entity governed by public law insured with the General Accounting Office of the State as the primary social security entity
|process_description=This procedure concerns the granting of a basic survivor’s pension to the spouse and/or children of permanent employees of legal entities governed by public law who were insured with the former IKA and chose to receive a pension under the provisions of the state (Law 3163/1955), and to the spouse and/or children of permanent employees of legal entities governed by public law who were insured by the state (the former General Accounting Office of the State).
|process_org_owner_is_private=No
|process_org_owner=80136
|process_provision_org_owner_directory=258495
|process_provision_org_group_remote=5493
|process_provision_org_group=3316
|process_provision_org=66190
|process_provision_org_directory=General Directorate for the Public Sector – Second Directorate of Public Sector Pensions
|process_output_registries=721922
|process_remarks=Spouses and/or children of deceased permanent employees of legal entities governed by public law (EXCEPT FOR THOSE BELONGING TO THE MINISTRY OF LABOUR) who were insured with the former General Accounting Office of the State as the social security entity must submit their applications exclusively to the department where the deceased was employed. This application will be forwarded, together with the necessary supporting documents and the deceased’s Individual Employment Status Report (DAYK), which the department must also forward in electronic form (e-DAYK) to the Second Directorate of Public Sector Pensions and Lump-Sum Payments, of the General Directorate of Public Sector Pensions of the Electronic National Social Security Entity (e-EFKA).
The spouses and/or children of deceased permanent employees of legal entities governed by public law belonging to the Ministry of Labour who were insured with the former General Accounting Office of the State must submit their applications directly to the Second Directorate of Public Sector Pensions and Lump-Sum Payments, of the General Directorate of Public Sector Pensions of the e-EFKA.
 The spouses and/or children of deceased permanent employees of legal entities governed by public law who were insured with the former IKA who wish to receive a pension as per the general provisions, should submit their applications to the Local Directorates of the former IKA.
|process_estimated_implementation_duration_max=P3M
|process_evidence_identification_type=Identification document, Identification with TAXISnet codes
|process_type=Outgoing
|process_trigger=Applied for
|process_trigger_type=Application (digital), Application (handwritten)
|process_usage=Digital supporting Document, Input in another process
|process_output_type=Citizen information (software), Decision, Payment Document Production
|process_validity_duration_set=Defined
|process_provided_to=Beneficiaries,Civil Servants
|process_tax_type=Decisions,Public pensions
|process_life_events=Retirement,Loss
|process_sdg_resource=Judicial redress
|process_sdg_notes=Appeal before the Court of Auditors within sixty (60) days after receiving the pension decision (Law 4700/2020).
|process_cost_min=0.00
|process_cost_max=0.00
|process_evidence_cost_guarantee=0
|process_evidence_cost_total_number=0
|process_evidence_ex_officio_total_number=2
|process_evidence_alternative_total_number=2
|process_evidence_prerequisite_total_number=4
|process_evidence_total_number=8
|process_evidence_step_total_number=0
|process_evidence_step_digital_total_number=0
|process_govgr_codes=15380
|process_application_type=Application / Solemn Declaration
|process_application_submission_type=Submitted by the applicant (digital), Submitted by the applicant (in person or by post)
|process_application_owner=Persons
|process_application_description=Application for a basic survivor’s pension due to the death of an insured employee of a legal entity governed by public law
|process_application_related_url=https://www.gov.gr/ipiresies/ergasia-kai-asphalise/suntaxiodotese/aitese-suntaxiodoteses
|process_application_note=Persons entitled to a survivor’s pension due to the death of an employee of a legal entity governed by public law who was insured with the former IKA must complete and submit the relevant form electronically, where it will be assigned a reference number. The form must then be printed out and submitted in printed form to the protocol office of the relevant department.
Persons entitled to a survivor’s pension due to the death of an employee of a legal entity governed by public law who was insured with the former General Accounting Office of the State must submit their applications exclusively to the department where the deceased was employed.
}}
{{process conditions
|process_conditions_num_id=1
|process_conditions_alternative=No
|process_conditions_type=Insurance
|process_conditions_name=Beneficiaries are entitled to the relevant pension if, at the time of death, the deceased had at least five years of pensionable service (the minimum requirement for pension in their own right or due to disability) as this service is further specified by the entity granting the pension.
}}
{{process conditions
|process_conditions_num_id=2
|process_conditions_alternative=No
|process_conditions_type=Family
|process_conditions_name=The surviving/divorced spouse or civil partner must not have remarried or entered into another civil partnership agreement.
}}
{{process conditions
|process_conditions_num_id=3
|process_conditions_alternative=No
|process_conditions_type=Family
|process_conditions_name=The marriage or civil partnership between the deceased and the surviving spouse/partner must have been entered into at least three (3) years before the deceased’s death.
}}
{{process conditions
|process_conditions_num_id=4
|process_conditions_alternative=Yes
|process_conditions_alternative_of_selector=3
|process_conditions_alternative_of=3
|process_conditions_type=Family
|process_conditions_name=The above temporal condition does not apply if any children were born, legitimised, acknowledged or adopted during the marriage / civil partnership.
}}
{{process conditions
|process_conditions_num_id=5
|process_conditions_alternative=Yes
|process_conditions_alternative_of_selector=3
|process_conditions_alternative_of=3
|process_conditions_type=Family
|process_conditions_name=The above temporal condition also does not apply, if at the time of the deceased’s death, the widow / civil partner was pregnant, brought that pregnancy to term and gave birth to a living child.
}}
{{process conditions
|process_conditions_num_id=6
|process_conditions_alternative=No
|process_conditions_type=Family
|process_conditions_name=The children of the deceased (legitimate, legitimised, acknowledged, adopted and all others considered as such) must be unmarried.
}}
{{process conditions
|process_conditions_num_id=7
|process_conditions_alternative=No
|process_conditions_type=Age
|process_conditions_name=The children of the deceased (legitimate, legitimised, acknowledged, adopted and all others considered as such) must be under the age of 24.
}}
{{process conditions
|process_conditions_num_id=8
|process_conditions_alternative=Yes
|process_conditions_alternative_of_selector=7
|process_conditions_alternative_of=7
|process_conditions_type=Disability
|process_conditions_name=The above age requirement does not apply for children of the deceased who, at the time of the deceased’s death, were unmarried and incapable of gainful employment, provided that such incapacity existed prior to their 24th birthday.
}}
{{process conditions
|process_conditions_num_id=9
|process_conditions_alternative=No
|process_conditions_type=Time
|process_conditions_name=Divorced spouses of the deceased are entitled to the above benefit if their marriage with the deceased lasted at least ten (10) years before dissolution by irrevocable court judgment.
}}
{{process conditions
|process_conditions_num_id=10
|process_conditions_alternative=No
|process_conditions_type=Family
|process_conditions_name=For divorced spouses applying for the relevant pension, the marriage must not have been dissolved due to irreconcilable differences for which they were at fault.
}}
{{process conditions
|process_conditions_num_id=11
|process_conditions_alternative=No
|process_conditions_type=Judicial
|process_conditions_name=The deceased former spouse must, at the time of their death, have been paying or been obliged to pay alimony by a court judgment or by agreement between the former spouses.
}}
{{process conditions
|process_conditions_num_id=12
|process_conditions_alternative=No
|process_conditions_type=Income
|process_conditions_name=The total taxable annual personal income of the divorced spouse must not exceed double the annual amount of the Social Solidarity Benefit for Uninsured Seniors paid by the Agricultural Insurance Organisation (OGA).
NB: The conditions for divorced spouses apply cumulatively.
}}
{{process conditions
|process_conditions_num_id=13
|process_conditions_alternative=No
|process_conditions_type=Possession of passwords to enter software
|process_conditions_name=Persons wishing to submit a pension application must have taxisnet access codes.
|process_conditions_url=https://www.gov.gr/ipiresies/polites-kai-kathemerinoteta/stoikheia-polite-kai-tautopoietika-eggrapha/elektronike-eggraphe-diakheirise-kodikon-taxisnet
}}
{{process evidences
|process_evidence_num_id=1
|process_evidence_type=9554
|process_evidence_is_under_prerequisite=No
|process_evidence_alternative=No
|process_evidence_submission_type=Submitted by the applicant (digital)
|process_evidence_owner=Persons
|process_evidence_description=Certificate of Service Changes (PYM)
|process_evidence_note=This concerns persons applying for a survivor’s pension due to the death of an employee of a legal entity governed by public law who was insured with the former IKA as the primary social security entity.
}}
{{process evidences
|process_evidence_num_id=2
|process_evidence_type=3201
|process_evidence_is_under_prerequisite=No
|process_evidence_alternative=Yes
|process_evidence_alternative_of_selector=1
|process_evidence_alternative_of=1
|process_evidence_submission_type=Ex officio (digital), Ex officio (manual)
|process_evidence_owner=Public bodies
|process_evidence_description=Individual Employment Status Report (DAYK)
|process_evidence_note=This concerns persons applying for a survivor’s pension due to the death of an employee of a legal entity governed by public law who was insured with the former General Accounting Office of the State as the primary social security entity.
}}
{{process evidences
|process_evidence_num_id=3
|process_evidence_type=1701
|process_evidence_is_under_prerequisite=No
|process_evidence_alternative=No
|process_evidence_submission_type=Submitted by the applicant (in person or by post)
|process_evidence_owner=Persons
|process_evidence_description=This procedure concerns the issuing of an extract of the death certificate issued to the immediate relatives of the deceased, provided that it has been prepared in accordance with the currently applicable version of Law 344/1976.
|process_evidence_related_url=https://www.gov.gr/ipiresies/oikogeneia/apoleia/lexiarkhike-praxe-thanatou
}}
{{process evidences
|process_evidence_num_id=4
|process_evidence_type=3964
|process_evidence_is_under_prerequisite=No
|process_evidence_alternative=No
|process_evidence_submission_type=Submitted by the applicant (in person or by post)
|process_evidence_owner=Persons
|process_evidence_description=This procedure concerns the issuance of a family status certificate from the Civil Register where citizens’ family records are kept. For the purpose of issuing the certificate, persons concerned may:
(a) contact the Municipality in which they are registered; (b) contact the Citizens’ Service Centres (KEP); or (c) go to www.gov.gr and use their TaxisNet codes to have it issued digitally.
|process_evidence_related_url=https://www.gov.gr/ipiresies/oikogeneia/oikogeneiake-katastase/pistopoietiko-oikogeneiakes-katastases
|process_evidence_note=Pension payments to the deceased’s children will continue to be made after their 24th birthday ONLY if, at the time of the deceased’s death, these children were unmarried and incapable of gainful employment, provided that such incapacity existed prior to their 24th birthday.
In such a case, the right to the pension will expire for the aforementioned reasons, at the end of the month in which a competent medical committee declares that the child concerned is no longer incapable of gainful employment.
}}
{{process evidences
|process_evidence_num_id=5
|process_evidence_type=9665
|process_evidence_is_under_prerequisite=No
|process_evidence_alternative=No
|process_evidence_submission_type=Submitted by the applicant (in person or by post)
|process_evidence_owner=Persons
|process_evidence_description=This procedure concerns the issuance of the civil marriage certificate, which requires the religious or civil marriage ceremony to be registered with the civil registry of the municipality where it was conducted, in accordance with Law 344/1976.
|process_evidence_related_url=https://www.gov.gr/ipiresies/oikogeneia/oikogeneiake-katastase/lexiarkhike-praxe-gamou
}}
{{process evidences
|process_evidence_num_id=6
|process_evidence_type=3139
|process_evidence_is_under_prerequisite=No
|process_evidence_alternative=Yes
|process_evidence_alternative_of_selector=4
|process_evidence_alternative_of=4
|process_evidence_submission_type=Submitted by the applicant (in person or by post)
|process_evidence_owner=Persons
|process_evidence_description=Civil partnership agreement
}}
{{process evidences
|process_evidence_num_id=7
|process_evidence_type=6430
|process_evidence_is_under_prerequisite=No
|process_evidence_alternative=No
|process_evidence_submission_type=Submitted by the applicant (in person or by post)
|process_evidence_owner=Persons
|process_evidence_description=A photocopy of the most recent tax clearance certificate from the Tax office
|process_evidence_note=If there is more than one beneficiary, each beneficiary must submit separate information and documents.
}}
{{process evidences
|process_evidence_num_id=8
|process_evidence_type=6714
|process_evidence_is_under_prerequisite=No
|process_evidence_alternative=No
|process_evidence_submission_type=Submitted by the applicant (in person or by post)
|process_evidence_owner=Persons
|process_evidence_description=Photocopy of bank statement or Hellenic Post bankbook showing the IBAN (and BIC for residents of EU Member States)
|process_evidence_note=If there is more than one beneficiary, each beneficiary must submit separate IBAN information.
}}
{{process evidences
|process_evidence_num_id=9
|process_evidence_type=7210
|process_evidence_is_under_prerequisite=No
|process_evidence_alternative=No
|process_evidence_submission_type=Submitted by the applicant (in person or by post)
|process_evidence_owner=Persons
|process_evidence_description=All original social security information from IKA-ETAM and any other social security entities with which the deceased was insured
}}
{{process evidences
|process_evidence_num_id=10
|process_evidence_type=1474
|process_evidence_is_under_prerequisite=No
|process_evidence_alternative=No
|process_evidence_submission_type=Ex officio (digital)
|process_evidence_owner=Software through interoperability
|process_evidence_description=Copy of ID card
|process_evidence_note=For minor children, the relevant application must be submitted by the surviving spouse or the person entrusted with custody over the children, and must include all the supporting documents and information relating to all the beneficiaries.

Searches for copies of ID cards will be carried out exclusively by the competent officials of the case-handling bodies using the ‘Digital copy of identity card’ electronic service at https://id-copy.services.gov.gr/.
}}
{{process evidences
|process_evidence_num_id=11
|process_evidence_type=2244
|process_evidence_is_under_prerequisite=No
|process_evidence_alternative=Yes
|process_evidence_alternative_of_selector=10
|process_evidence_alternative_of=10
|process_evidence_submission_type=Submitted by the applicant (in person or by post)
|process_evidence_owner=Persons
|process_evidence_description=Copy of passport
|process_evidence_note=For minor children, the relevant application must be submitted by the surviving spouse or the person entrusted with custody over the children, and must include all the supporting documents and information relating to all the beneficiaries.
}}
{{process evidences
|process_evidence_num_id=12
|process_evidence_type=2958
|process_evidence_is_under_prerequisite=Yes
|process_evidence_prerequisite=Judicial
|process_evidence_alternative=No
|process_evidence_submission_type=Submitted by the applicant (in person or by post)
|process_evidence_owner=Persons
|process_evidence_description=Judgement awarding custody of children
|process_evidence_note=For minor children, the judgment awarding custody must also be submitted.
}}
{{process evidences
|process_evidence_num_id=13
|process_evidence_type=8289
|process_evidence_is_under_prerequisite=No
|process_evidence_alternative=No
|process_evidence_submission_type=Submitted by the applicant (in person or by post)
|process_evidence_owner=Persons
|process_evidence_description=Certificate from the court of first instance confirming that the marriage was not dissolved at the time of death
}}
{{process evidences
|process_evidence_num_id=14
|process_evidence_type=3709
|process_evidence_is_under_prerequisite=Yes
|process_evidence_prerequisite=Military
|process_evidence_alternative=No
|process_evidence_description=Military status certificate (Form A)
|process_evidence_related_url=https://www.gov.gr/ipiresies/strateuse/stratologike-katastase/pistopoietiko-stratologikes-katastases
|process_evidence_note=Submitted by the widow or children only with applications to recognise pensionable service and increase the pension amount.
}}
{{process evidences
|process_evidence_num_id=15
|process_evidence_type=2825
|process_evidence_is_under_prerequisite=Yes
|process_evidence_prerequisite=Insurance
|process_evidence_alternative=No
|process_evidence_submission_type=Submitted by the applicant (in person or by post)
|process_evidence_owner=Persons
|process_evidence_description=Certificate of studies showing the completion of the required years of study for granting a degree, and the precise duration of studies (commencement and completion date)
|process_evidence_note=Submitted only with applications to recognise pensionable service and increase the pension amount.
}}
{{process evidences
|process_evidence_num_id=16
|process_evidence_type=7320
|process_evidence_is_under_prerequisite=Yes
|process_evidence_prerequisite=Of Circumstance, Retirement
|process_evidence_alternative=No
|process_evidence_owner=Persons
|process_evidence_description=This procedure concerns the issuance of an online solemn declaration by the person concerned, without the need to visit the premises of an administrative authority or a Citizen Service Centre (KEP).
You can access the service for issuing an online solemn declaration in the following two (2) ways: (a) using your personal web banking codes for one of the available banks; or (b) using your personal TAXISnet credentials (after first logging in once with your web banking credentials to confirm your mobile phone number).
You will then receive confirmation codes by text message on your mobile phone.
The electronic solemn declaration that you issue is legally equivalent to a solemn declaration bearing an authentic signature, and you can either send it electronically or print it out and submit it to a public authority. At the same time, citizens continue to be entitled to physically sign the solemn declaration form (in accordance with Article 8 of Law 1599/1986) and to submit it to a competent authority as a supporting document.
|process_evidence_related_process=Solemn declaration and electronic solemn declaration
|process_evidence_related_url=https://www.gov.gr/ipiresies/polites-kai-kathemerinoteta/psephiaka-eggrapha-gov-gr/ekdose-upeuthunes-deloses
|process_evidence_note=A solemn declaration in which the beneficiary states that they have not declared, nor will they declare, the pensionable service to receive a pension from another main social security entity, as well as their intention to pay the purchase amount in a single payment or in instalments. Submitted only with applications to recognise pensionable service and increase the pension amount.
}}
{{process rules
|process_rule_type=Law
|process_rule_decision_number=3865
|process_rule_decision_year=2010
|process_rule_description=Reform of the public sector pension system and related provisions.
|process_rule_gazette_doc_number=120
|process_rule_gazette_doc_issue=Α
|process_rule_url=https://www.et.gr/api/DownloadFeksApi/?fek_pdf=20100100120
}}
{{process rules
|process_rule_type=Law
|process_rule_decision_number=4670
|process_rule_decision_year=2020
|process_rule_article=19-27
|process_rule_description=Social security and pension arrangements – free selection of insurance category.
|process_rule_gazette_doc_number=43
|process_rule_gazette_doc_issue=Α
|process_rule_url=https://www.et.gr/api/DownloadFeksApi/?fek_pdf=20200100043
}}
{{process rules
|process_rule_type=Law
|process_rule_decision_number=4387
|process_rule_decision_year=2016
|process_rule_article=1-109
|process_rule_description=Unified social security system – reform of the social security and pension system.
|process_rule_gazette_doc_number=85
|process_rule_gazette_doc_issue=Α
|process_rule_url=https://www.et.gr/api/DownloadFeksApi/?fek_pdf=20160100085
}}
{{process rules
|process_rule_type=Law
|process_rule_decision_number=4700
|process_rule_decision_year=2020
|process_rule_article=111-113,354
|process_rule_description=Uniform code of procedure for the Court of Auditors, legal remedy of appeal.
|process_rule_gazette_doc_number=127
|process_rule_gazette_doc_issue=Α
|process_rule_url=https://www.et.gr/api/DownloadFeksApi/?fek_pdf=20200100127
}}
{{process steps
|process_step_num_id=1
|process_step_exit=No
|process_step_child=No
|process_step_title=Procedure initiated
}}
{{process steps
|process_step_num_id=2
|process_step_exit=No
|process_step_child=Yes
|process_step_previous_child_selector=1
|process_step_previous_child=1
|process_step_title=Document showing employment in a department received and registered
|process_step_official=Competent Directorate
|process_step_implementation=Manual Action
|process_step_description=Cover letter registered with the department where the deceased was employed and where the application for the pension, with supporting documents, was submitted, for pensions granted by the former General Accounting Office of the State as the primary social security entity.
Electronic application for the pension, along with supporting documents, registered, for pensions granted by the former IKA as the primary social security entity.
}}
{{process steps
|process_step_num_id=3
|process_step_exit=No
|process_step_child=Yes
|process_step_previous_child_selector=1
|process_step_previous_child=1
|process_step_title=Application for survivor’s pension due to death of insured employee received
|process_step_official=Competent Directorate
|process_step_implementation=Software action
|process_step_description=The application for a survivor’s pension due to the death of insured employee is completed and submitted electronically.
|process_step_note=The relevant form must be completed and submitted electronically, where it will be assigned a reference number. The form must then be printed out and submitted in printed form to the protocol office of the relevant department.
NB: the spouses and/or children of permanent employees of legal entities governed by public law who were insured with the state (former General Accounting Office of the State) do not complete an electronic application form, but must instead complete a handwritten application form, which they must submit to the deceased’s department; the department will forward it to the e-EFKA together with the deceased’s DAFK and e-DAFK.
}}
{{process steps
|process_step_num_id=4
|process_step_exit=No
|process_step_child=No
|process_step_title=Pension application processed
|process_step_official=Competent Directorate
|process_step_implementation=Manual Action
|process_step_description=Pension application processed, pensionable service documented, grounds for entitlement checked.
}}
{{process steps
|process_step_num_id=5
|process_step_exit=Yes
|process_step_child=Yes
|process_step_previous_child_selector=4
|process_step_previous_child=4
|process_step_title=Rejection decision issued
|process_step_official=Competent Directorate
|process_step_implementation=Manual Action
|process_step_description=If no grounds for entitled to the pension are found, the application is rejected by means of a relevant decision.
}}
{{process steps
|process_step_num_id=6
|process_step_exit=No
|process_step_child=Yes
|process_step_previous_child_selector=4
|process_step_previous_child=4
|process_step_title=Successive pensionable service periods searched for
|process_step_official=Competent Employee
|process_step_implementation=Manual Action
|process_step_description=Successive periods of pensionable service of the deceased are searched for at regional e-EFKA Directorates.
|process_step_note=The response times of the competent Regional Directorate may vary depending on the deceased’s circumstances.
}}
{{process steps
|process_step_num_id=7
|process_step_exit=No
|process_step_child=Yes
|process_step_previous_child_selector=6
|process_step_previous_child=6
|process_step_title=Notional periods of pensionable service purchased
|process_step_official=Competent Employee
|process_step_implementation=Manual Action
|process_step_description=Notional pensionable years of service are purchased to increase the pension.
|process_step_note=If an application to purchase pensionable periods service has been submitted in the past, it will become active at this stage. The purchase will be made calculated on the applicable salary and percentage as at the month in which the application was submitted. If no previous application has been made, the purchase will be calculated based on the retirement pay. In the event of payment in instalments, up to 1/4 of the overall pension amount may be withheld.
}}
{{process steps
|process_step_num_id=8
|process_step_exit=No
|process_step_child=Yes
|process_step_previous_child_selector=7
|process_step_previous_child=7
|process_step_title=Decision granting survivor’s pension issued
|process_step_official=Competent Employee
|process_step_implementation=Software action
|process_step_description=The entire pensionable service of the deceased and the grounds for entitlement to the pension are documented and a basic pension award decision is issued.
|process_step_note=An equal number of decisions are issued as applications received.
Overall pensionable service includes all pensionable service at the entity that provided the pension, as well as any successive periods of pensionable service.
}}
{{process steps
|process_step_num_id=9
|process_step_exit=No
|process_step_child=Yes
|process_step_previous_child_selector=8
|process_step_previous_child=8
|process_step_title=Decision checked and amount forwarded for payment
|process_step_official=Competent Director
|process_step_implementation=Software action
|process_step_description=The decision is subject to final checks, and the amount is then forwarded to the competent Directorate for payment.
|process_step_note=The final check of the basic pension award decision is carried out by the Head of the Directorate, who then forwards it to the competent Directorate for execution.
}}
{{process steps
|process_step_num_id=10
|process_step_exit=No
|process_step_child=Yes
|process_step_previous_child_selector=9
|process_step_previous_child=9
|process_step_title=Monthly pension plus any back pay is paid
|process_step_official=Competent Directorate
|process_step_implementation=Software action
|process_step_description=The monthly pension, plus any back pay, is paid to the beneficiaries.
|process_step_note=The basic pension award decision is forwarded to the Directorate of Economic Services for inclusion in the subsequent payment.
}}
{{process steps
|process_step_num_id=11
|process_step_exit=Yes
|process_step_child=Yes
|process_step_previous_child_selector=10
|process_step_previous_child=10
|process_step_title=Basic pension award decision transmitted
|process_step_official=Competent Employee
|process_step_implementation=Manual Action
|process_step_description=The basic pension award decision(s) is/are sent to the beneficiaries by registered letter.
}}
{{process provision digital locations
|process_provision_digital_location_url=https://www.gov.gr/ipiresies/ergasia-kai-asphalise/suntaxiodotese/aitese-suntaxiodoteses
}}