Announcement of the Operation of Tourist Offices

From National Registry of Administrative Public Services



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At a glance

Points of service

Points of Single Contact (ΚΕΠ – EKE), Τμήμα Τουριστικών Επιχειρήσεων και Επαγγελμάτων της οικείας Περιφερειακής Υπηρεσίας Τουρισμού (Π.Υ.Τ.)

Digital provision points

    Number of required documents

    3 to 7 +
    (2)

    Fees

    300.00
    -
    307.20
    + (
    5000
    ) €

    Estimated time

    15 Days

    Description

    The procedure concerns the submission of an application for notification of the operation of tourist offices.

    Basic information

    Related links

    Competent body

    Authority/Public body’s Unit responsible for the institutional framework of the procedure


    Last update

    Application

    Application Type

    Application

    Submission by:

    Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

    Submitted by:

    Legal entities, Persons

    Title

    Application - Responsible Declaration of the interested party Article 8 of Law 1599/1986.

    Notes:

    Submission of an application - Responsible Declaration, which states: "I announce to the service the operation of a tourist office and I submit to you the provisions in the text legislation supporting documents in order to ascertain the assistance of legal persons conditions for the operation of the above company with the following elements: company name, business address (Municipality / Community, street, number, postal code), VAT number of business, D.O.Y. where the business belongs, telephone, fax and e-mail. Legally operating travel agencies can set up branches throughout the Greek Territory. A Certificate of Assistance is required for their legal operation of Legal Conditions, which is granted by the relevant P.Y.T. of the Ministry Tourism, upon submission of relevant supporting documents, as described in article 6 of law 393/1976 (A 199).

    What you will need

      Print

      Requirements

        Fees

          Related


          Rules concerning a lack of reply from the competent authority and the legal consequences for the use:

          Tacit approval

          In case no response has been provided within the stipulated time limit of 15 days, it is considered that the application of the interested party has been implicitly accepted (tacit ap-proval) and the licence has been issued, according to par. 4 of article 14 of Law 3844/2010 (GG 63/A/2010). The applicant, in the aforementioned case of tacit ap-proval, may request a relevant certificate from the administrative authority responsi-ble for issuing the act, in accordance with paragraph 4 of article 10 of 3230/2004 (Government Gazette 44/A/2004).

          NACE

          • 79.1 Travel agency and tour operator activities
          • 79.11 Travel agency activities
          • 79.00 Travel agency, tour operator and other reservation service and related activities
          • 79.12 Tour operator activities
          • 79.90 Other reservation service and related activities

          Output & Results

          Output

          Administrative Act

          Steps

            Digital steps

              Other information

              Official title

              Announcement of the Operation of Tourist Offices

              Languages supported

              English, Greek

              Ways of provision

              Establishment

              Registries updated

              ΜΗΤΡΩΟ ΤΟΥΡΙΣΤΙΚΩΝ ΕΠΙΧΕΙΡΗΣΕΩΝ Μ.Η.Τ.Ε

              Legislation

                Categories

                Τype of procedure

                Trigger

                Applied for

                Trigger (submission method)

                Application (handwritten)

                Type

                Outgoing
                N1

                ,,


              • 1 Company law Business formation (individual, corporate)
                • For company establishment see the link below.
                Right to operate a tourist office they also have natural persons, third-country nationals, as well as legal persons who have their registered office in third countries if they make a special power of attorney in Greece. The the above right is recognized provided that in accordance with its legislation state of their nationality or seat the same right is recognized for Greek citizens and for companies based in Greece.

                No No

              • 2 Possession of passwords to enter software The applicant shall have a TAXISnet username and password

                No No

              • 3 Administrative Submission of an Application – Solemn Declaration in which it states: "I announce to your service the operation of a tourist office and I submit the doc-uments provided for in the legislation in order to verify the existence of the legal requirements for the operation of the above business, with the follow-ing information: name of the business, address of the business, VAT number of the business, Tax Office of the business, telephone, fax and e-mail" Note: It is allowed to operate a travel agency via the Internet provided that the term "e-service" is included in its distinctive title.


                No No

              • 4 Conditions for non-commission of criminal offenses The applicant must not have been irrevocably convicted of a felony or one of the misdemeanors of theft, embezzlement, fraud, extortion, forgery, coun-terfeiting, aggravated assault, drug offences or offences relating to public morals.


                No No

              • 5 Bankruptcy law The applicant (natural and legal person) must not have been declared bankrupt.


                No No

              • 6 Building The applicant should submit a title deed or lease agreement or use of a concession, which shows that the entrepreneur has an office installation. In case the tourist office operates via internet, the person concerned must have an office facility, which is notified to the competent Tax Office and to the relevant PYT and the required supporting documents are submitted .


                No No

              • 7 Financial Paid fee


                No No

              • 8 Financial Deposit of a Letter of Guarantee in favor of the State from financial institutions established in Greece or in another EU member state.


                No No

              • 9 Company law The interested party, in case he is a legal entity, submits the necessary legal documents.


                No No

              • 10 Technical In case the tourist office operates via internet, the interested party must have a special facility


                No No

              • 1 Payment of three hundred (300) euros in the code ALE 1450189001 in favor of the Greek State (For tourist offices). 300 €

                e-Administrative Fee code 5713

                Cost Calculation One-off

                Method of Payment Bank cashier, Digital (debit / credit card), Digital (web banking), Hellenic Post

                Type of Cost e-Administrative Fee

                Fee Link https://www1.gsis.gr/sgsisapps/eparavolo/public/create.htm?langId=2

                No

              • 2 In the code ALE 1110489001 plus 2% "other stamp duty" 0 € - 6 €

                Cost Calculation Quantitative

                Method of Payment Bank cashier, Digital (debit / credit card), Digital (web banking), Hellenic Post

                Type of Cost Stamp Duty

                Fee Link https://www1.gsis.gr/sgsisapps/eparavolo/public/create.htm?langId=2

                No

              • 3 In code ΑLE 1110403001 0.4% "additional 20% at stamp duty " 0 € - 01.20 €

                Cost Calculation Quantitative

                Method of Payment Bank cashier, Digital (debit / credit card), Digital (web banking), Tax Office cashier

                Type of Cost Stamp Duty

                No

              • 4 Letter of guarantee. Other method of payment: Deposits and Loans Fund and Insurance Companies. 5000 €

                Cost Calculation One-off

                Method of Payment Bank cashier

                Type of Cost Letter of guarantee

                No

              • 1 A letter of guarantee of €5,000, issued in the name of the Hellenic State, or equivalent guarantees issued by the Deposits and Loans Fund. Other

                A letter of guarantee of €5,000, issued in the name of the Hellenic State, or equivalent guarantees issued by the Deposits and Loans Fund.

                Submission by: Submitted by the applicant (in person or by post)

                Submitted by: Legal entities, Persons

                Notes: The letter of guarantee, amounting to five thousand (5,000) euros, is issued in favor of the Hellenic Public by financial institutions located in Greece or in another country EU member and by insurance companies based in Greece. Also, the interested party may submit equal guarantees, which issued by the Deposits and Loans Fund, in accordance with article 17 of n. 3646/1928 (A ’154). In the letter of guarantee from financial institutions and insurance companies, which has a duration of at least five years, is reported to be valid is automatically extended for an additional six months after the date of revocation of the Certificate of Legal Assistance for any reason as well if no other five-year letter of guarantee is lodged before its expiry at least power. The letter of guarantee is forfeited in favor of the Greek State by its decision Head of the relevant P.Y.T., to cover any consumer claims that come from their transactions with the travel agency. Prior to the issuance of the decision to forfeit the letter of guarantee by its Chief relevant P.Y.T. of the Ministry of Tourism invites the company within the deadline no less than one (1) month to settle the announced monetary claims against her and proven by official evidence. The above deadline may extended for one (1) additional month by decision of the Head of P.Y.T. If it passes unfulfilled the deadline set, the relevant deed of deportation is issued without further ado notification of the interested party. The return to the beneficiary of the product of the letter of guarantee that fell in his favor Greek State is done by submitting a final court decision. If the beneficiaries are more than one and the amount of the letter of guarantee does not cover all claims are attributed proportionately to the beneficiaries. With the decision of partial or total forfeiture of the letter of guarantee the company is called by the relevant P.Y.T. to restore it in full within a time limit fifteen (15) days from the notification of the above decision. If the above deadline elapses without action, the Certificate of Legal Assistance Conditions are revoked by decision of the Head of the relevant P.Y.T .. If the the company shall reimburse in full the amount of the letter of guarantee within three (3) months from the revocation decision, the Certificate of Legal Assistance Conditions is re-granted without any other procedure. Otherwise the procedure for issuing a new Certificate of Legal Assistance is followed. According to par. 2 of article 4 of law 393/1976 (A 199), the said supporting document is submitted to the relevant P.Y.T. of the Ministry of Tourism every five years. In case non-submission of this, the B.S.N.P. is removed by decision of the Head of the relevant PYT of the Ministry of Tourism

                Document submitted under requirements: No


                No 7475

              • 2 A copy of the start of business from the relevant Public Financial Service (D.O.Y.) Tax certificates

                A copy of the start of business from the relevant Public Financial Service (D.O.Y.)

                Relevant link: https://www.gsis.gr/

                Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

                Submitted by: Legal entities, Persons

                Notes: It concerns only online travel agencies

                Document submitted under requirements: No


                No 7140

              • 3 Proof of payment deposit Proof of payment / Receipt

                Proof of payment deposit

                Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

                Submitted by: Legal entities, Persons


                Document submitted under requirements: No


                No 7053

              • 4 Certificate of non-declaration in bankruptcy (for a natural person) by the competent Court of First Instance issuing the last quarter or Certificate of non-declaration in Bankruptcy (for a legal entity) by the competent Court of First Instance / competent authority last quarter issue or equivalent document, when the applicant (natural or legal person) has the citizenship of another EU member state Certification

                Certificate of non-declaration in bankruptcy (for a natural person) by the competent Court of First Instance issuing the last quarter or Certificate of non-declaration in Bankruptcy (for a legal entity) by the competent Court of First Instance / competent authority last quarter issue or equivalent document, when the applicant (natural or legal person) has the citizenship of another EU member state

                Submission by: Ex officio (digital), Submitted by the applicant (digital), Submitted by the applicant (in person or by post)


                Notes: According to par. 2 of article 4 of law 393/1976M(Α 199), the said supporting document is submitted to the relevant P.Y.T. of the Ministry Tourism every five years. In case of non-submission, the B.S.N.P. is removed with decision of the Head of the relevant PYT of the Ministry of Tourism.

                Document submitted under requirements: Yes


                No 8619

              • 5 Property titles, or lease or concession agreement, unless the tourist agency operates via the Internet Property titles

                Property titles, or lease or concession agreement, unless the tourist agency operates via the Internet

                Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

                Submitted by: Legal entities, Persons


                Document submitted under requirements: Yes


                No 2905

              • 6 In the case of the legal entity, The companys Articles of Association and any amendments thereto, with their respective official gazettes of publication Legal documents from legal entities

                In the case of the legal entity, The companys Articles of Association and any amendments thereto, with their respective official gazettes of publication

                Submission by: Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

                Submitted by: Legal entities


                Document submitted under requirements: Yes

                Document’s requirement: Company law

                No 9338

              • 7 In the case of the legal entity, Certificate of Corporate Changes, issued by the competent authority for Ltd, OE, SAs and IKEs (Private Equity Companies) Certification

                In the case of the legal entity, Certificate of Corporate Changes, issued by the competent authority for Ltd, OE, SAs and IKEs (Private Equity Companies)

                Submission by: Submitted by the applicant (in person or by post)

                Submitted by: Legal entities, Persons


                Document submitted under requirements: Yes


                No 8619

              • 8 In the case of the legal entity, legal documents of the legal representative Legal documents from legal entities

                In the case of the legal entity, legal documents of the legal representative

                Submission by: Submitted by the applicant (in person or by post)

                Submitted by: Legal entities


                Document submitted under requirements: Yes

                Document’s requirement: Company law

                No 9338

              • 9 Excerpt from a criminal record of general use Criminal Record Copy for General Use

                Excerpt from a criminal record of general use

                Relevant link: https://www.gov.gr/en/ipiresies/dikaiosune/poiniko-metroo/antigrapho-poinikou-metroou

                Submission by: Ex officio (digital), Submitted by the applicant (digital), Submitted by the applicant (in person or by post)


                Notes: Excerpt from a criminal record of general use, last quarter issue, or equivalent document, when the applicant is a national of another EU Member State, “which to it appears that the applicant has not been irrevocably convicted of a felony or of any of the offenses of theft, embezzlement, fraud, extortion, forgery, counterfeiting, grievous bodily harm, breach of drug or other provisions provisions relating to morals. According to par. 2 of article 4 of law 393/1976 (A 199), the said supporting document is submitted to the relevant P.Y.T. of the Ministry of Tourism every five years. In case non-submission of this, the B.S.N.P. is removed by decision of the Head of the relevant PYT of the Ministry of Tourism "

                Document submitted under requirements: No


                No 4750

              • Law 30, 31 4875 2021 250 Α

                Description Standard tourist destination of integrated management, organizations of management and promotion of destination, thermal springs of Greece and other arrangements for the enhancement of tourist development.

                Legal references https://www.et.gr/api/DownloadFeksApi/?fek pdf=20210100250

              • Law 25,26,27,33 4582 2018

                Description Thematic Tourism - Special Forms of Tourism - Arrangements for the modernization of the institutional framework in the field of tourism and tourism education - support for tourism entrepreneurship and other provisions

                Legal references http://www.et.gr/idocs-nph/search/pdfViewerForm.html?args=5C7QrtC22wG3UHk-ZeQumndtvSoClrL8A9d-yAUcKEJ5MXD0LzQTLWPU9yLzB8V68knBzLCmTXKaO6fpVZ6Lx3UnKl3nP8NxdnJ5r9cmWyJWelDvWS 18kAEhATUkJb0x1LIdQ163nV9K--td6SIuTjs1iNf2b-MblBSLPyQ7cVVmSmKLhYaOyYbI0IbTI7n

              • Law 4276 2014 115 Α

                Description Registration in the Register of Tourist enterprises


              • Law Subparagraph H.2. par. 1 and also the par. 5a 4093 2012 222 Α

                Description ΕRental of Private Passengers with a guide from tourist offices


              • Law 4,6 3270 2004 187 Α

                Description Responsibilities of the Ministry of Tourism Development and tourism issues

                Legal references https://www.et.gr/api/DownloadFeksApi/?fek pdf=20040100187

              • Law 393 1976 199 Α

                Description Conditions - Terms - Operation - Procedure


              • Presidential Decree 7 2018 12 Α

                Description Travelers allowances, penalties


              • Presidential Decree 20 127 2017 157 Α

                Description Jurisdiction of Regional Tourism Service for the implementation of the reporting procedure


              • Joint Ministerial Decision 15408 2012 2991 Β

                Description Integration of the procedure for the operation of a tourist office in the KEP-EKE


              • Ministerial Decision 16016 2012 3055 Β

                Description Integration of the procedure for the operation of a tourist office in the Unified Service Centers (CSR).

                Legal references https://www.et.gr/api/DownloadFeksApi/?fek pdf=20120203055

              • 1 Start of the procedure



                No No


              • 2 Submission of the application and of required documents

                Responsible for Implementation Competent Employee

                Μethod of Implementation Manual Action

                Description The interested party submits the Application - Declaration with attached supporting documents to the Protocol Office of the relevant Regional Tourism Service (P.Y.T) or to the a Citizen Service Center – Single Service Center (KEP-EKE).

                Notes It is omitted in the case of electronics Application and Supporting Documents.

                No No


              • 3 Provision of the certificate to the interested party

                Responsible for Implementation Competent Employee

                Μethod of Implementation Manual Action

                Description An official of the Department of Tourism Enterprises and Professions of the relevant P.Y.T. issues to the person concerned the signed Certificate of Subsidy for Legal Conditions in the way he/she has chosen in his/her application by post or in person.

                No Yes


              • 4 Electronic Submission of Application and Supporting Documents


                Description The interested party submits electronically the Application - Responsible Statement as well as the prerequisite supporting documents on the eugo portal.

                Yes No


              • EUGO portal (information only)
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