ΔΔ-3ANotification of Operation of a Vehicle Roadside Assistance Company
type: Ontology
creation date: 2026-02-16T02:52:15+02:00
imports: http://semantic-mediawiki.org/swivt/1.0

Notification of Operation of a Vehicle Roadside Assistance Company
type: Subject
type: Category:Services Registry
type: Category:Licences and compliance
type: Category:Legal Entities
type: Category:Notifications
type: Category:Businessmen
type: Category:Service providing
page: https://en.mitos.gov.gr/index.php/ΔΔ-3ANotification_of_Operation_of_a_Vehicle_Roadside_Assistance_Company
wiki namespace: 9002
wiki page content language: en
process alternative titles: Notification of Operation of a Roadside Assistance Company
process alternative titles: Notification of Change of Roadside Assistance Company
process application description: Notification of operation of a vehicle roadside assistance company.
process application note: Interested parties shall submit the initial notification/notification of change/notification of termination via the online system www.notifybusiness.gov.gr. Pending the implementation of this possibility, the notification shall be submitted in paper or electronic form to the Transport and Communications Directorate of the Regional Unit where the roadside assistance undertaking has its headquarters or to any KEP that acts as an Point of Single Contact (EKE). If the roadside assistance company is also an insurance company, the notification shall be submitted to the Bank of Greece. If the details of the original notification of the roadside assistance companys operation are to be changed, the company shall submit a prior notification of the change in the same procedure as the original notification.
process application owner: Legal entities
process application owner: Persons
process application submission type: Submitted by the applicant (digital)
process application submission type: Submitted by the applicant (in person or by post)
process application type: Notification/Announcement
process border provision: Establishment
process conditions alternative: false
process conditions name: Prior notification is required to start a vehicle roadside assistance business. The roadside assistance undertaking shall keep the supporting documents and proof of notification at the place of business.
process conditions name: The roadside assistance company has commenced operation with the competent tax authority for the activity of roadside assistance of vehicles.
process conditions name: Road assistance requirements: The road assistance undertaking has at least one (1) private vehicle (platform, crane) per continental regional unit of activity as well as in the islands operating, weighing more than four (4) tons, which has an installed geo-location system (GPS). Except for the above minimum mandatory vehicles, the road assistance undertaking may have an unlimited number of vehicles (such as cars, lorries or bicycles). Road assistance vehicles are wholly owned by the road assistance undertaking or are held with the retention of ownership or rental or leasing contract. If the undertaking is only a road assistance undertaking of heavy good vehicles, then, instead of the above vehicle, it must have at least one truck of above ten (19) tons (platform, crane).
process conditions name: Conditions for staging and transhipment areas: The company must have at least one stay and transhipment station in each Regional Unit of mainland Greece, as well as in the islands that operates. The accommodation and transhipment station must have: a) ground floor space for office and waiting room, capable of taking passengers; b) at least one WC; c) at least one telephone connection; d) wireless communication device with road assistance vehicles; f) housed ground floor area of a competent area, with inspection or lifting machine, g) parking area for the vehicle of the undertaking.
process conditions name: The road assistance undertaking shall have a 24-hour call centre with call recordings.
process conditions name: The non-insurance company of road assistance shall have individual or group occupational liability insurance against its customers for physical damage and material damage to the provision of road assistance services. Professional liability insurance covers the business, its premises and the staff and equipment it uses. The minimum amount of cover per accident is set equal to the amount of cover for liability in the event of an automobile accident pursuant to Article 6 of PD 237/1986 (A 110).
process conditions name: The natural person who is the operator of the activity or the natural persons representing the legal person must not have been irrevocably convicted of smuggling, trafficking or use of drugs, human trafficking, intentional homicide, attempted homicide, fraud, theft, forgery, use of forged documents, robbery, desertion, embezzlement, usury, bribery.
process conditions name: Conditions for technical staff: The roadside assistance company shall employ at least the following technical staff on a full-time or part-time basis, in any form of employment relationship and under full-time or part-time contracts: (a) A director of the technical department, a mechanical engineer, a graduate of a higher or higher school, who provides his services mainly at the headquarters of the company. (b) In each continental Regional Unit, in the Regional Units of Crete and in the islands of Euboea, Rhodes, Lesvos, Zakynthos, Kefalonia, Chios, Kos where it operates there must be at least four employees of whom at least 50% are specialised engineers or electrician drivers and the rest drivers. (c) Companies offering roadside assistance on islands other than those mentioned above must have at least two employees of which at least 50% must be qualified as mechanics or electricians and the rest as drivers. (d) One mechanic or electrician driver in the at its disposal. The minimum technical staff may include and count the owner or owners of the business, provided they have the qualifications of article 2 of Law no. 3651/2006. For the calculation of the minimum number of staff, the Regional Units of the Central, North and South Sector, Western Sector and Southern Sector of the Region of Attica (former Prefecture of Athens) shall be counted as one Regional Unit.
process conditions name: The road assistance operation shall cover the Regional Units where it operates either by its own means or by road assistance partners with whom it has a cooperation agreement.
process conditions name: Mechanical or electrical drivers must have at least the following qualifications: (a) A driving licence of a category appropriate to the type of vehicle they drive, and (b) Two years of proven pre-service to a workshop in a motor vehicle as an engineer or automobile electrode If they have at least one lower technical school degree, they must have a pre-service of at least one (1) year. If they have at least one higher technical school degree there is no need for previous work experience.
process conditions name: The manager of the technical department of the vehicle roadside assistance company must be a mechanical engineer, a graduate of a higher or university college.
process conditions num id: 1
process conditions num id: 2
process conditions num id: 3
process conditions num id: 4
process conditions num id: 5
process conditions num id: 6
process conditions num id: 7
process conditions num id: 8
process conditions num id: 9
process conditions num id: 10
process conditions num id: 11
process conditions type: Administrative
process conditions type: Tax
process conditions type: Technical
process conditions type: Building
process conditions type: Insurance
process conditions type: Conditions for non-commission of criminal offenses
process conditions type: Labour
process conditions type: Educational
process cost max: 50
process cost min: 50
process description: The procedure concerns the initial notification of the operation of a vehicle roadside assistance company and the notification of changes.
process estimated implementation duration max: 1 day
process evidence alternative: false
process evidence cost alternative: false
process evidence cost alternative: true
process evidence cost alternative of: 1
process evidence cost calculation: One-off
process evidence cost code: 0222-0257
process evidence cost code: 0258
process evidence cost description: Administrative fee category: Various Categories (roadside assistance other than insurance). The e-Administrative fee code differs according to the region to be selected.
process evidence cost description: Notification of roadside assistance insurance undertaking.
process evidence cost min: 50
process evidence cost num id: 1
process evidence cost num id: 2
process evidence cost payment type: Bank cashier
process evidence cost payment type: Digital (debit / credit card)
process evidence cost payment type: Digital (web banking)
process evidence cost payment type: Hellenic Post
process evidence cost total number: 0
process evidence cost type: e-Administrative Fee
process evidence cost url: https://www1.gsis.gr/sgsisapps/eparavolo/public/create.htm
process evidence description: Proof of submission of notification.
process evidence description: Supporting documents relating to the business: Certificate of insurance coverage.
process evidence description: Documents concerning the operation: Copy of the cooperation contract with partners
process evidence description: Supporting documents relating to the business: Proof of payment of the administrative fee
process evidence description: Supporting documents relating to the business: The legal documents showing, where applicable, the legal establishment, purpose and representation of the legal person.