Issuance of certificate of permanent residence
Submitted by the applicant (in person or by post)
Access to the gov.gr portal and digital issuance of the certificate requires the possession of taxisnet passwords. If the municipality of the applicants’ permanent residence is not on the list of municipalities that provide the certificate digitally, one can obtain the certificate by booking a digital appointment at myKEPlive, in order to be served by a KEP employee, where taxisnet passwords are also required.
Where required, permanent resident status shall be certified by the mayor or the president of the community. The relevant certificate is issued if applicants actually reside in the municipality or in the community, which they shall prove with the submission of a utility bill or a copy of their tax statement from the relevant tax office (DOY). If, on justified grounds, the status of permanent resident cannot be proved by the above supporting documents, it shall be proved by the applicants by any other suitable means of proof. The applicants’ solemn declaration cannot be used as the sole means of proof.
Possession of passwords to enter software
Applicants may apply for a certificate stating their permanent residence, either by going to a KEP (Citizens’ Service Centre) or to the municipality in person, or by booking a digital appointment on myKEPlive, in order to be served by a KEP employee, or via gov.gr for municipalities that are on the system. Other municipalities will gradually join the system and accept applications.
A copy of your income tax declaration, form E1
A copy of your tax return form for the past financial year
A recent mobile telephone or utility bill (e.g. landline bill, electricity bill, water bill, or gas bill)
If the application is made via myKEPlive, once the issuance of the certification by the municipality has been concluded, it will be sent to the citizen’s inbox, who will be notified by email and text message (SMS).
This article describes how permanent resident status is certified and proven. In any case, the mayor may refuse to issue the certificate, citing specific reasons.
Time limit for issuing a permanent-residence certificate — Amendment of Article 279 of Law 3463/2006
The decision states that the solemn-declaration form for the above procedure is abolished and replaced by the correct document: proof of a utility account or a copy of the tax-assessment notice issued by the competent Public Financial Service. Where permanent-resident status cannot, for justified reasons, be established by those supporting documents, the person concerned may prove it by any suitable means, but not solely by their own solemn declaration.
The Council of State decision defines the place of permanent residence. More specifically, the principal establishment is deemed to be the place of family establishment or home, which must have an element of permanence. According to that decision, the place of work constitutes evidence of permanent residence.
Issue of a permanent-residence certificate (Article 279 of Law 3463/2006)
Competent local authority or KEP employees check the completeness of citizen identification documents in order to proceed with their physical identification.
KEP employees check that applicants meet the requirements and have the necessary supporting documents for the completion of the procedure.
If, during the supporting document verification process, it is ascertained that a supporting document is missing, incomplete, or does not meet the requirements for the issuance of a permanent residence certificate, citizens are informed and the case is concluded.
If, during the supporting document verification process, it is ascertained that the documents are correct and complete, the competent employee shall proceed with the procedure for transfer from another municipality.
KEP employees register citizen details in the on the e-kep operating system, they create the application, and they register it.
KEP employees send the file, by the most convenient means available, to the municipality where the applicant is a permanent resident, in order for the certificate of permanent residence to be issued.
The competent department of the local municipality sends the certificate of permanent residence to the KEP and then it is delivered to citizens or it is sent to their email.
Applicants enter their taxisnet passwords in order to log into the system.
Applicants enter the details of their permanent residence.
If the username and password are correct, the procedure will move forward.
If the username and password are incorrect, the procedure for the issuance of a certificate of permanent residence will not move forward.
Applicants scan and upload a document showing their permanent residence (E1, tax return, or utility bill).
Once applicants have checked all the information (personal details, contact details, home details, the attached necessary supporting documents, as well as the Municipality processing the application), they submit the application.
Once the municipality has concluded the issuance of a certificate, it is sent to the applicants’ mailbox, and they are notified by email and text message (sms).
Sending the certificate to the applicants
Verification that requirements are met and supporting documents are provided
In case of incomplete supporting documents
In case of correct and complete supporting documents
Registering citizen information, creating a protocol and an application
Forwarding the application and supporting documents to the competent municipality
Delivery of a certificate of permanent residence to citizens