Notification of Operation of Vehicle Roadside Assistance Partner

From National Registry of Administrative Public Services



8cdb171f-b85f-40ad-9d72-c93972591067 539040 Γνωστοποίηση Λειτουργίας Συνεργάτη Οδικής Βοήθειας Οχημάτων

At a glance

Points of service

Points of Single Contact (ΚΕΠ – EKE), Regional units

Number of required documents

8 to 10 + (
2
)

Fees

50 €

Estimated Time

1 day

Description

The procedure concerns the initial notification of operation of vehicle assistance partner and the notification of changes.

Basic information

Competent body

MINISTRY OF INFRASTRUCTURE AND TRANSPORTATION

Authority/Public body’s Unit responsible for the institutional framework of the procedure


Related links

Notes

Prior notification is required to start a vehicle roadside assistance partner. The notification shall be submitted to the Directorate of Transport and Communications of the Regional Unit of the headquarters of the roadside assistance partner. The notification shall contain the necessary information on the activity carried out and shall be submitted by the operator of the activity, who shall be solely responsible for the information contained therein. The notification shall not be accompanied by any supporting documents. The roadside assistance partner shall keep the supporting documents and proof of submission of the notification at the place of activity. After submission of the notification.

Last update

03/11/2024

Application

Application Type

Notification/Announcement

Submission by:

Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

Submitted by:

Legal entities, Persons

Title

Notification of the operation of a vehicle roadside assistance operation

Notes:

Interested parties shall submit the initial notification/notification of change/notification of termination via the online system www.notifybusiness.gov.gr. Until this possibility is implemented, the notification shall be submitted in paper or electronic form to the Directorate of Transport and Communications of the Regional Unit of the headquarters of the roadside assistance partner or to any KEP that operates as a Point of Single Contact (EKE). If the details of the original notification of the roadside assistance partners operation are to be changed, the partner shall submit a prior notification of the change using the same procedure as the original notification.

What you will need

Means of authentication, identification and signature

Identification document, Identification with TAXISnet codes

    Print

    Requirements

      Fees

        Related


        See also


        NACE

        • 52.21 Service activities incidental to land transportation

        Output & Results

        Output

        Document Production

        Steps

          Digital steps

            Other information

            Alternative titles

            Disclosure of the operation of vehicle roadside assistance partner, notification of a change in the vehicle assistance partner

            Official title

            Disclosure of Operation of Vehicle Roadside Assistance Partner

            Languages supported

            Greek, English

            Ways of provision

            Establishment

            Legislation

              Categories

              Τype of procedure

              Trigger

              Notification/Announcement

              Trigger (submission method)

              Application (digital), Application (handwritten)

              Type

              Outgoing
              N1

              ,,,


            • 1 Administrative Prior notification is required to start operation as a vehicle roadside assistance partner. The roadside assistance partner shall keep the supporting documents and proof of notification at the place of business.


              No No

            • 2 Tax The road assistance partner has launched an activity with the tax authority responsible for the activity of vehicle assistance.


              No No

            • 3 Technical Road assistance requirements: The assistance partner has at least one private vehicle (platform, crane) per continental P.E. of activity as well as in the islands that operates, with a gross weight above four (4) tonnes, which has an established geo-location system (GPS). Except for the above minimum compulsory vehicle, the road assistance partner may have an unlimited number of vehicles (such as cars, trucks or bicycles). Road assistance vehicles are wholly owned by the road assistance partner or are held with the retention of ownership or rental or leasing contract. If the partner is only a partner of heavy goods road assistance then, instead of the above vehicle, he must have at least one truck above nineteen tonnes (19) tonne (platform, crane). For the calculation of the minimum number of vehicles the Regional Trucks of Central Sectors (Street Division) of Athens, which is accounted for as a Western Sector (Strengle).


              No No

            • 4 Building The road assistance partner has at least one stay and transhipment station in each of the mainlands of the mainland Greece, as well as in the islands where he is active. The station of stay and transhipment must have: a) ground floor space for office and restroom, capable of taking a passenger seat; b) at least one WC; c) at least one telephone connection; e) wireless communication device with road assistance vehicles; f) housed ground floor area of a competent area, with a mooring of inspection or lifting machine; g) parking space for road passenger vehicles.


              No No

            • 5 Building The vehicle assistance partner shall have a 24-hour call centre with call recordings.


              No No

            • 6 Conditions for non-commission of criminal offenses The natural person who is the entity of the activity or the natural persons representing the legal person shall not have been sentenced irrevocably to trafficking, trafficking or use of drugs, trafficking, intentional manslaughter, attempted homicide, fraud, theft, forgery, use of false document, robbery, desertion, embezzlement, torrentiality, bribery.


              No No

            • 7 Labour (a) In each continental WC, in the P.E. of Crete, as well as in the Evia, Rhodes, Corfu, Lesvos, Zakynthos, Kefalonia, Chios, Kos, who are active, at least four (4) workers, of which at least 50% are engineers or electric drivers and the rest of the drivers. (b) Associates offering road assistance to islands other than the above, at least two (2) employees of which 50% are qualified as engineers or electric drivers and the remaining drivers. (c) One (1) engineer or electric guider or driver in the Rhodes of residence and transhipment plants that they have. To the minimum of 50% can be included and fitted by the manager of the Municipality.


              No No

            • 8 Administrative Road assistance partner covers the Regional Units where he operates by his own means


              No No

            • 9 Labour (b) Two years of proven pre-service to a workshop in a motor vehicle as an engineer or automobile electrode If they have at least one lower technical school degree, they must have a pre-service of at least one (1) year. If they have at least one higher technical school degree there is no need for pre-service.


              No No

            • 1 The e-World code differs according to the region to be selected. 50 €

              Cost Calculation One-off

              Method of Payment Bank cashier, Digital (debit / credit card), Digital (web banking), Hellenic Post

              Type of Cost e-Administrative Fee

              Fee Link https://www1.gsis.gr/sgsisapps/eparavolo/public/welcome.htm

              No

            • 1 Proof of submission of a notification Certificate

              Proof of submission of a notification

              Submission by: Keep within business establishment

              Submitted by: Legal entities, Persons

              Notes: It is automatically issued by the electronic system (in case of submission to www.notifiybusiness.gr) or is issued by the Region’s responsible Transport and Communications Directorate or the JEP-EKE

              Document submitted under requirements: No


              No 9703

            • 2 Documents relating to the operation: Copy of the Convention on Cooperation with Road Aid of Vehicles Private Agreement

              Documents relating to the operation: Copy of the Convention on Cooperation with Road Aid of Vehicles

              Submission by: Keep within business establishment

              Submitted by: Legal entities, Persons


              Document submitted under requirements: No


              No 8972

            • 3 Documents concerning the operation: Proof of payment of the wrongdoer Proof of payment / Receipt

              Documents concerning the operation: Proof of payment of the wrongdoer

              Submission by: Keep within business establishment

              Submitted by: Legal entities, Persons


              Document submitted under requirements: No


              No 7053

            • 4 Documents concerning the company: MyADE Personal Information Print Proof of Tax number

              Documents concerning the company: MyADE Personal Information Print

              Submission by: Keep within business establishment

              Submitted by: Legal entities, Persons

              Notes: Print Personalised Information by myAADE showing the start date of business activities.

              Document submitted under requirements: No


              No 5392

            • 5 Supporting documents concerning staff: Copy of applicable staff status Table / Statement / Catalogue

              Supporting documents concerning staff: Copy of applicable staff status

              Submission by: Keep within business establishment

              Submitted by: Legal entities, Persons

              Notes: The status of staff must be legally lodged in the ERGAN system.

              Document submitted under requirements: No


              No 8689

            • 6 Supporting documents for staff: List of staff broken down by Regional Action Module Table / Statement / Catalogue

              Supporting documents for staff: List of staff broken down by Regional Action Module

              Submission by: Keep within business establishment

              Submitted by: Legal entities, Persons


              Document submitted under requirements: No


              No 8689

            • 7 (a) a licence to drive a similar category according to the type of vehicle driving and (b) at least two years of proven pre-service in a workshop as an engineer or automobile electrode. If they have a licence for a lower technical school, they must have a pre-service of at least one year; if they have a licence for a higher technical school there is no need for pre-service. Proof of Previous Service

              (a) a licence to drive a similar category according to the type of vehicle driving and (b) at least two years of proven pre-service in a workshop as an engineer or automobile electrode. If they have a licence for a lower technical school, they must have a pre-service of at least one year; if they have a licence for a higher technical school there is no need for pre-service.

              Submission by: Keep within business establishment

              Submitted by: Legal entities, Persons


              Document submitted under requirements: No


              No 4441

            • 8 Vehicle documentation: Copys of the registration of lorries with more than 4 tonnes of motor vehicles Permit

              Vehicle documentation: Copys of the registration of lorries with more than 4 tonnes of motor vehicles

              Submission by: Keep within business establishment

              Submitted by: Legal entities, Persons

              Notes: In order to issue the notification, the road assistance partner must have issued marketing authorisations for the minimum number of trucks referred to in Article 2 n.3651/2008 as indicated in the relevant conditions. For the issue of private vehicle registration licences, prior to the submission of the notification, the road assistance partner shall submit to the Transport and Communications Directorate of his head office a declaration of commencement of work by the competent economic service and a responsible statement indicating: ‘(a) the undertaking shall provide road assistance services in accordance with Legislative Decree 3651/2008 and Law 4442/2016 and (b) the vehicle with a framework number (or registration number) ...... ... will be put into circulation as a private road assistance truck after the submission of the start-up communication of the road assistance partner with the name ......... and after the replacement of the registration form (order of the authorisation No.

              Document submitted under requirements: No


              No 4627

            • 9 Documents concerning the undertaking: Road transport operator’s authorisation to drive Regulation (EC) No 1071/2009 Permit

              Documents concerning the undertaking: Road transport operator’s authorisation to drive Regulation (EC) No 1071/2009

              Submission by: Keep within business establishment

              Submitted by: Legal entities, Persons

              Notes: Authorization to pursue a road haulage profession is required if the assistance partner has public lorries

              Document submitted under requirements: Yes

              Document’s requirement: Professional

              No 4627

            • 10 Documents relating to each residence and transhipment station: Main use area assurance by private engineer Environmental Compliance Receipt

              Documents relating to each residence and transhipment station: Main use area assurance by private engineer

              Submission by: Keep within business establishment

              Submitted by: Legal entities, Persons

              Notes: Confirmation of an area of main use by a private engineer pursuant to Article 4 of Article 107 of Law 4495/2017, which states the precise location of the property, the total area of the main area following the annexes, the land use certificate by the relevant Building Service (HPT) and expressly confirms that the site is legally existing in relation to the construction and use as a vehicle road assister and fulfils all the conditions for operating as a road assistance partner in accordance with the applicable building and building regulations, the fire protection Regulation, the applicable general and specific urban provisions, as well as the building specifications of the local legislation specific to that activity. This certificate shall be accompanied by: I) copies of all public documents relating to the urban development aid (building permit, revision or updating of the small-scale building works, exemption decision on the dematerialisation, authorisation or renewal of new building aid).

              Document submitted under requirements: Yes

              Document’s requirement: Other

              No 9681

            • 11 Documents relating to the undertaking: The legal form, purpose and representation of the legal person on a case-by-case basis Legal documents from legal entities

              Documents relating to the undertaking: The legal form, purpose and representation of the legal person on a case-by-case basis

              Submission by: Ex officio (digital), Keep within business establishment


              Notes: Where it is possible to automatically search for legal documents through the General Commercial Register (GEM) the competent authority shall seek the documents on its own initiative.

              Document submitted under requirements: No


              No 9338

            • 12 Copy of a generic criminal record Criminal Record Copy for General Use

              Copy of a generic criminal record

              Relevant link: https://www.gov.gr/ipiresies/dikaiosune/poiniko-metroo/antigrapho-poinikou-metroou

              Submission by: Ex officio (digital)

              Relevant Procedure: ΔΔ:977354

              Notes: A copy of a generic criminal record of the natural person who is the entity of the activity or natural persons representing the legal person, showing that they have not been sentenced irrevocably to trafficking, trafficking or use of drugs, trafficking in human beings, intentional manslaughter, attempted homicide, fraud, theft, forgery, use of false document, robbery, liberation, embezzlement, expropriation, toddolph, bribery

              Document submitted under requirements: No


              No 4750

            • Law 206-214 4442 2016 230 Α

              Description New institutional framework for economic activity and other provisions, as amended by Article 3 of Law 4811/2021 (A 108) adding new Chapter L (Articles 206-214) ‘Simplification of framework for the establishment and operation of road assistance operations for road vehicles and road assistance partners’.

              Legal references https://www.et.gr/api/DownloadFeksApi/?fek pdf=20160100230

            • Law 3651 2008 44 Α

              Description Arrangements for Road Help of Vehicles, as amended by Article 216 Ν. 4512/2018 (A 5).

              Legal references https://www.et.gr/api/DownloadFeksApi/?fek pdf=20080100044

            • Ministerial Decision A7/316010 2021 5274 Β

              Description Establishment of a procedure, content and supporting documents, infringements and penalties, for the communication of the operation of road assistance operations and of road assistance partners (ADD:PIC 465X-YO4).

              Legal references https://www.et.gr/api/DownloadFeksApi/?fek pdf=20210205274

            • 1 Receipt of notification

              Responsible for Implementation Competent Directorate

              Μethod of Implementation Manual Action

              Description The person concerned shall submit the start-up notification of the vehicle partner via the electronic system www.notifiybusiness.gov.gr, accessible through the Single Digital Portal of Public Administration (gov.gr-SSP). Until the implementation of the option, the notification shall be submitted to the Regional Transport and Communications Directorate of the Regional Unit of the Road Assistance Partner of the vehicle or to any CPU operating as CPU in accordance with Article 7 of Law 3844/2010 (A'63).

              Notes A visa is required for the authenticity of the signature in the notification if it is not submitted by the entity of the activity in person

              No No


            • 2 Application protocol

              Responsible for Implementation Competent Department

              Μethod of Implementation Software action

              Description The competent official shall receive the notification submitted and give a protocol number.

              No No


            • 3 Issue of notification evidence

              Responsible for Implementation Competent Directorate

              Μethod of Implementation Manual Action

              Description The Regional Unit of the Regional Unit of the Road Assistance Partner shall issue proof of submission of the notification submitted.

              No No


            • 4 Performance of a single order number of notification

              Responsible for Implementation Competent Directorate

              Μethod of Implementation Manual Action

              Description The Regional Unit of the Regional Unit of the Road Assistance Partner gives the notification a unique serial number

              No No


            • 5 Information to an undertaking

              Responsible for Implementation Competent Directorate

              Μethod of Implementation Manual Action

              Description Regional Transport and Communications Directorate of the Regional Unit of the Road Assistance Partner shall inform the Road Aid Partner of the serial number received from his communication.

              No No


            • 6 Notification of notification

              Responsible for Implementation Competent Directorate

              Μethod of Implementation Manual Action

              Description The Regional Transport and Communications Division of the Road Assistance Partner shall notify its notification or change no later than five working days after receipt of its notification or change (a) to the Building Service responsible for each station of residence and transhipment available to the operator and (b) to the service responsible for maintenance of the road(s) on which each road residence and transhipment station is located, in order to exercise their control powers. Where the notification is submitted by electronic system, the communication shall be made by electronic means or by e-mail without requiring the issuing of a transfer document for that purpose.

              No No





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