Difference between revisions of "ΔΔ:Pet-friendly tourist accommodation label"

From National Registry of Administrative Public Services
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|process_type=Outgoing
 
|process_type=Outgoing
 
|process_trigger=Applied for
 
|process_trigger=Applied for
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|process_sdg_notes=The competent Regional Tourism Service shall, within 28 days from the date of submission of the relevant application together with all the required paperwork/
 
|process_sdg_notes=The competent Regional Tourism Service shall, within 28 days from the date of submission of the relevant application together with all the required paperwork/
 
documentation, issue a relevant certificate granting the Pet-Friendly Tourist Accommodation label. If the above period lapses, the Label shall be presumed granted as per Article 14(4) of Law 3844/2010 (Government Gazette, Series I, No 63) and the applicant may request a relevant attestation from the R.T.S.
 
documentation, issue a relevant certificate granting the Pet-Friendly Tourist Accommodation label. If the above period lapses, the Label shall be presumed granted as per Article 14(4) of Law 3844/2010 (Government Gazette, Series I, No 63) and the applicant may request a relevant attestation from the R.T.S.
 +
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|process_application_type=Application / Solemn Declaration
 
|process_application_type=Application / Solemn Declaration
 
|process_application_submission_type=Presented by the applicant (email), Submitted by the applicant (in person or by post)
 
|process_application_submission_type=Presented by the applicant (email), Submitted by the applicant (in person or by post)
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|process_application_owner=Legal entities, Persons
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|process_application_owner=Persons, Legal entities
 
|process_application_description=Granting of the pet-friendly tourist accommodation label.
 
|process_application_description=Granting of the pet-friendly tourist accommodation label.
 
|process_application_note=The application includes: (i) The details of the applicant natural or legal person, their tax identification number (TIN) and the Tax Office (DOY) to which they belong.
 
|process_application_note=The application includes: (i) The details of the applicant natural or legal person, their tax identification number (TIN) and the Tax Office (DOY) to which they belong.
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|process_evidence_cost_payment_type=Bank cashier, Digital (debit / credit card), Digital (web banking), Hellenic Post
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|process_evidence_cost_payment_type=Bank cashier, Digital (debit / credit card), Digital (web banking), Hellenic Post
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|process_evidence_cost_payment_type=Bank cashier, Digital (debit / credit card), Digital (web banking), Hellenic Post
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|process_evidence_cost_payment_type=Bank cashier, Digital (debit / credit card), Digital (web banking), Hellenic Post
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|process_evidence_cost_url=https://www1.gsis.gr/sgsisapps/eparavolo/public/create.htm?langId=2
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|process_evidence_cost_payment_type=Bank cashier, Digital (debit / credit card), Digital (web banking), Hellenic Post
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|process_evidence_cost_url=https://www1.gsis.gr/sgsisapps/eparavolo/public/create.htm?langId=2
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|process_evidence_cost_payment_type=Bank cashier, Digital (debit / credit card), Digital (web banking), Hellenic Post
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|process_evidence_alternative=No
 
|process_evidence_alternative=No
 
|process_evidence_submission_type=Presented by the applicant (email), Submitted by the applicant (in person or by post)
 
|process_evidence_submission_type=Presented by the applicant (email), Submitted by the applicant (in person or by post)
−
|process_evidence_owner=Legal entities, Persons
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|process_evidence_owner=Persons, Legal entities
 
|process_evidence_description=Tourist accommodation Pet Hospitality Regulation Form
 
|process_evidence_description=Tourist accommodation Pet Hospitality Regulation Form
 
}}
 
}}
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|process_rule_decision_number=20713
 
|process_rule_decision_number=20713
 
|process_rule_decision_year=2025
 
|process_rule_decision_year=2025
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|process_rule_article=
 
|process_rule_description=Definition of the criteria and conditions for granting the ‘pet-friendly tourist accommodation label’ of Article 54 of Law 4875/2021 (Government Gazette, Series I, No 250).
 
|process_rule_description=Definition of the criteria and conditions for granting the ‘pet-friendly tourist accommodation label’ of Article 54 of Law 4875/2021 (Government Gazette, Series I, No 250).
 +
|process_rule_gazette_doc_issue=Β
 
|process_rule_gazette_doc_number=5501
 
|process_rule_gazette_doc_number=5501
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|process_rule_gazette_doc_issue=Β
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|process_rule_url=https://api.et.gr/apiFEK/2/2025/5501/pdf
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|process_rule_url=https://ia37rg02wpsa01.blob.core.windows.net/fek/02/2025/20250205501.pdf
 
 
}}
 
}}
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{{process rules
 
{{process rules
 
|process_rule_type=Law
 
|process_rule_type=Law
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|process_rule_article=54
 
|process_rule_article=54
 
|process_rule_description=Pet-friendly tourist accommodation label.
 
|process_rule_description=Pet-friendly tourist accommodation label.
 +
|process_rule_gazette_doc_issue=Α
 
|process_rule_gazette_doc_number=250
 
|process_rule_gazette_doc_number=250
−
|process_rule_gazette_doc_issue=Α
 
 
|process_rule_url=https://ia37rg02wpsa01.blob.core.windows.net/fek/01/2021/20210100250.pdf
 
|process_rule_url=https://ia37rg02wpsa01.blob.core.windows.net/fek/01/2021/20210100250.pdf
 
}}
 
}}
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{{process steps
 
{{process steps
 
|process_step_num_id=1
 
|process_step_num_id=1
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|process_step_previous_child_selector=1
 
|process_step_previous_child_selector=1
 
|process_step_previous_child=1
 
|process_step_previous_child=1
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|process_step_title=Examination of the application and the required supporting documents.
 
|process_step_implementation=Inspection
 
|process_step_implementation=Inspection
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|process_step_duration_min=P1D
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|process_step_duration_max=P28D
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|process_step_description=The dossier is examined to ensure correctness and completeness.
 +
|process_step_note=The competent Regional Tourism Service (R.T.S.) shall issue a Pet-Friendly Tourist Accommodation Label within 28 days from the date of submission of the relevant application together with all the required supporting documents. If the above period lapses, the label shall be presumed granted.
 
}}
 
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|process_step_previous_child_selector=2
 
|process_step_previous_child_selector=2
 
|process_step_previous_child=2
 
|process_step_previous_child=2
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|process_step_title=Approval and Issuance of the Certificate for the Label
 
|process_step_official=Competent Directorate
 
|process_step_official=Competent Directorate
 
|process_step_implementation=Signature
 
|process_step_implementation=Signature
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|process_step_duration_min=P1D
 +
|process_step_duration_max=P2D
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|process_step_description=The competent Regional Tourism Service issues the Certificate of the Pet-Friendly Tourist Accommodation Label and sends it to the applicant undertaking.
 
}}
 
}}
 
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|process_step_previous_child_selector=3
 
|process_step_previous_child_selector=3
 
|process_step_previous_child=3
 
|process_step_previous_child=3
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|process_step_title=Granting of the Pet-Friendly Tourist Accommodation Label
 
|process_step_official=Competent Department
 
|process_step_official=Competent Department
 
|process_step_implementation=Manual Action
 
|process_step_implementation=Manual Action
 +
|process_step_description=The Label is issued on special paper by a contracted printing shop by the Directorate of Quality Standards, Department of Quality Control & Quality Standards Development of the Ministry of Tourism.
 
}}
 
}}
 
{{process useful links
 
{{process useful links
 +
|process_useful_link_title=Regional Tourism Services’ contact details
 
|process_useful_link_url=https://mintour.gov.gr/tilefona-pyt-grafeion-ypostirixis/
 
|process_useful_link_url=https://mintour.gov.gr/tilefona-pyt-grafeion-ypostirixis/
 
}}
 
}}

Latest revision as of 14:28, 31 July 2026



c6d6e383-3318-4e12-a74f-d7ca035ac334 298472 Σήμα τουριστικού καταλύματος φιλικού προς ζώα συντροφιάς

At a glance

Points of service

Regional Tourism Services

Digital provision points

  • The service is not provided digitally

Number of required documents

1 to 2

Fees

Variable

Deadline of completion

28 days

Description

The procedure concerns the issuance of a pet-friendly tourist accommodation label and is addressed to tourist accommodation establishments.

Basic information

Competent body

MINISTRY OF TOURISM

Authority/Public body’s Unit responsible for the institutional framework of the procedure


Provided to

Hotels

Related links

Validity duration

3 years

Notes

The label certifies that the accommodation fulfils specific criteria and conditions and provides amenities and services to ensure an accessible, friendly, and safe temporary stay for pets staying at said establishment with their owners.

Last update

31/07/2026

Application

Application Type

Application / Solemn Declaration

Submission by:

Presented by the applicant (email), Submitted by the applicant (in person or by post)

Submitted by:

Persons, Legal entities

Title

Granting of the pet-friendly tourist accommodation label.

Notes:

The application includes: (i) The details of the applicant natural or legal person, their tax identification number (TIN) and the Tax Office (DOY) to which they belong.

ii) The specific special pet-friendly rooms (room number, floor) available for guests with pets. iii) The appointment of a person charged with providing instructions and informing pet owners of their obligations during their stay at the accommodation.

iv) Compliance with the minimum required specifications and amenities of Decision No 20713/10-10-2025 (Government Gazette, Series II, No 5501).

What you will need

Means of authentication, identification and signature

Digital signature, Identification document

    Print

    Requirements

      Fees

        Related


        Rules concerning a lack of reply from the competent authority and the legal consequences for the use:

        Tacit approval

        The competent Regional Tourism Service shall, within 28 days from the date of submission of the relevant application together with all the required paperwork/ documentation, issue a relevant certificate granting the Pet-Friendly Tourist Accommodation label. If the above period lapses, the Label shall be presumed granted as per Article 14(4) of Law 3844/2010 (Government Gazette, Series I, No 63) and the applicant may request a relevant attestation from the R.T.S.

        NACE

        • 55 Accommodation

        Output & Results

        Methods of receipt

        Email, In person or by post

        Output

        Administrative Act, Registry update

        Steps

          Digital steps

            Other information

            Official title

            Granting of the pet-friendly tourist accommodation label

            Languages supported

            Greek, English

            Registries updated

            Ηλεκτρονικό Μητρώο Τουριστικών Καταλυμάτων Φιλικών προς Ζώα Συντροφιάς

            Legislation

              Categories

              Τype of procedure

              Qualifications

              Trigger

              Applied for

              Trigger (submission method)

              email, Application (handwritten)

              Life events

              Pet animals, Tourism

              Type

              Outgoing

              End of Process

              Ιndefinite

              N1

              ,


            • 1 Building The accommodation must have: (a) durable and easy-to-clean flooring; (b) if there is carpet in the bedroom, it must not cover the entire surface of the bedroom so that it can be easily removed (the use of permanently installed carpet, e.g. fitted carpet, is prohibited); (c) the fabrics used for furniture and mattresses in bedrooms must be waterproof and/or water-resistant, while mattresses may also be fitted with waterproof covers; (d) the following are required for the electrical installations and lighting: electrical sockets must have a protective cover (cap) or special protective cover (plug), while bedside lamps must be wall-mounted; (e) indoor plants are prohibited; (f) special pet care equipment must be provided. This includes, at a minimum, a feeder, a water bowl, a litter tray for cats (preferably covered) together with a scoop for cleaning the litter.

              No No

            • 2 Health After every stay of a pet owner with their pet the room must be cleaned meticulously, ventilated, deodorised, and decontaminated; all bedclothes (including blankets or duvet covers in case of duvets, as well as mattress covers) must be replaced with clean bedclothes.

              No No

            • 3 Of Consent Pet-friendly rooms may be made available to guests without pets, if the accommodation provider informs guests concerning the special use of the available room, upon a relevant agreement and the written consent of the guest.

              No No

            • 4 Certification The accommodation provider is required to request the relevant pet identification documents, such as the pets electronic health records or passport and a relevant certificate in case of service dogs and other such pets; the accommodation provider and the pet owner (or adoptive owner) shall enter into a relevant agreement, the form for which shall be determined by the Ministerial Decision of Article 74(4) of Law 4875/2021. The accommodation shall maintain a copy of the pets electronic health records or passport until the departure of the owner or adoptive owner and their pet(s).

              No No

            • 5 Compliance or Non-Compliance One to three pets, whether dogs or cats, may be accommodated per room. Pet owners shall ensure that their pets make no noise and cause no damage to the accommodation, even where they are left without supervision. Pets may not enter (i) indoor dining rooms (breakfast room, restaurant, meal room, cafeteria etc.); (ii) communal sanitary spaces (WC, showers, swimming facilities ); (iii) auxiliary spaces of the accommodation (cleaning areas, storerooms, staff-only areas); (iv) other installations of the accommodation (gymnasium, sauna, entertainment centre, wellness centre, spa); while (v) pets may only enter the open-air spaces and other communal areas of the accommodation when on a leash or in a safe transportation cage, monitored by and under the responsibility of their owner. By way of exception, as per Article 21 of Law 4830/2021 (Government Gazette, Series I, No 169), service dogs and other therapy animals may accompany their owner in all communal and indoor spaces of the accommodation, except for (open-air or enclosed) swimming pools and saunas.

              No No

            • 6 Administrative A person charged with providing instructions and informing pet owners regarding their obligations during their stay at the accommodation must be appointed. Restricted areas for pets must be marked. The pet-friendly tourist accommodation label must be posted on the door of the designated pet-friendly rooms and at the entrance to the accommodation, as well as on its website. The accommodation must draft a Pet Hospitality Regulation, a copy of which must be kept in each room, while the relevant text must be available on its website.

              No No

            • 7 Of Will The tourist accommodation may optionally provide special feed and hygiene kits for pets, daily activity programmes, medical coverage at a contracting Veterinarian, as well as list of pet shops and the nearest veterinarians.

              No No

            • 1 Granting of the pet-friendly tourist accommodation label for main hotel accommodations. 300 €

              e-Administrative Fee code 2456

              Cost Calculation One-off

              Method of Payment Bank cashier, Digital (web banking), Digital (debit / credit card), Hellenic Post

              Type of Cost e-Administrative Fee

              Fee Link https://www1.gsis.gr/sgsisapps/eparavolo/public/create.htm?langId=2

              No

            • 2 Renewal of the pet-friendly tourist accommodation label for main hotel accommodations 300 €

              e-Administrative Fee code 3523

              Cost Calculation Durational (annually or other)

              Method of Payment Bank cashier, Digital (web banking), Digital (debit / credit card), Hellenic Post

              Type of Cost e-Administrative Fee

              Fee Link https://www1.gsis.gr/sgsisapps/eparavolo/public/create.htm?langId=2

              Yes

              • 1

            • 3 Granting of the pet-friendly tourist accommodation label for non-main hotel accommodations 150 €

              e-Administrative Fee code 2457

              Cost Calculation Based on condition

              Method of Payment Bank cashier, Digital (web banking), Digital (debit / credit card), Hellenic Post

              Type of Cost e-Administrative Fee

              Fee Link https://www1.gsis.gr/sgsisapps/eparavolo/public/create.htm?langId=2

              Yes

              • 1

            • 4 Renewal of the pet-friendly tourist accommodation label for non-main hotel accommodations 150 €

              e-Administrative Fee code 3524

              Cost Calculation Durational (annually or other)

              Method of Payment Bank cashier, Digital (web banking), Digital (debit / credit card), Hellenic Post

              Type of Cost e-Administrative Fee

              Fee Link https://www1.gsis.gr/sgsisapps/eparavolo/public/create.htm?langId=2

              Yes

              • 3

            • 5 A change of natural or legal person managing the main pet-friendly tourist accommodation 60 €

              e-Administrative Fee code 2458

              Cost Calculation Percentage

              Method of Payment Bank cashier, Digital (web banking), Digital (debit / credit card), Hellenic Post

              Type of Cost e-Administrative Fee

              Fee Link https://www1.gsis.gr/sgsisapps/eparavolo/public/create.htm?langId=2

              Yes

              • 1

            • 6 A change in the number of designated pet-friendly bedrooms at a main tourist accommodation 60 €

              e-Administrative Fee code 2460

              Cost Calculation Percentage

              Method of Payment Bank cashier, Digital (web banking), Digital (debit / credit card), Hellenic Post

              Type of Cost e-Administrative Fee

              Fee Link https://www1.gsis.gr/sgsisapps/eparavolo/public/create.htm?langId=2

              Yes

              • 1

            • 7 A change of natural or legal person managing the non-main pet-friendly tourist accommodation 30 €

              e-Administrative Fee code 2459

              Cost Calculation Percentage

              Method of Payment Bank cashier, Digital (web banking), Digital (debit / credit card), Hellenic Post

              Type of Cost e-Administrative Fee

              Fee Link https://www1.gsis.gr/sgsisapps/eparavolo/public/create.htm?langId=2

              Yes

              • 3

            • 8 A change in the number of designated pet-friendly bedrooms at a non-main tourist accommodation. 30 €

              e-Administrative Fee code 3522

              Cost Calculation Quantitative

              Method of Payment Bank cashier, Digital (web banking), Digital (debit / credit card), Hellenic Post

              Type of Cost e-Administrative Fee

              Fee Link https://www1.gsis.gr/sgsisapps/eparavolo/public/create.htm?langId=2

              Yes

              • 3

            • 1 Tourist accommodation Pet Hospitality Regulation Form Regulation

              Tourist accommodation Pet Hospitality Regulation Form

              Submission by: Presented by the applicant (email), Submitted by the applicant (in person or by post)

              Submitted by: Persons, Legal entities


              Document submitted under requirements: No


              No 5658

            • 2 The documents proving the legal establishment and operation of the legal person. Legal documents from legal entities

              The documents proving the legal establishment and operation of the legal person.

              Submission by: Presented by the applicant (email), Submitted by the applicant (in person or by post)

              Submitted by: Legal entities

              Notes: In case the application is filed by a legal person.

              Document submitted under requirements: Yes

              Document’s requirement: Company law

              No 9338

            • Joint Ministerial Decision 20713 2025 5501 Β

              Description Definition of the criteria and conditions for granting the ‘pet-friendly tourist accommodation label’ of Article 54 of Law 4875/2021 (Government Gazette, Series I, No 250).

              Legal references https://api.et.gr/apiFEK/2/2025/5501/pdf

            • Law 54 4875 2021 250 Α

              Description Pet-friendly tourist accommodation label.

              Legal references https://ia37rg02wpsa01.blob.core.windows.net/fek/01/2021/20210100250.pdf

            • 1 Application for registration received

              Responsible for Implementation Competent Directorate

              Μethod of Implementation Manual Action

              Description Accommodations wishing to obtain a Pet-Friendly Tourist Accommodation Label shall submit an application to the Regional Tourism Service (R.T.S.) of the Ministry of Tourism in the jurisdiction of which the accommodations are located.

              No No


            • 2 Examination of the application and the required supporting documents.


              Μethod of Implementation Inspection

              Description The dossier is examined to ensure correctness and completeness.

              Notes The competent Regional Tourism Service (R.T.S.) shall issue a Pet-Friendly Tourist Accommodation Label within 28 days from the date of submission of the relevant application together with all the required supporting documents. If the above period lapses, the label shall be presumed granted.

              Yes No


            • 3 Approval and Issuance of the Certificate for the Label

              Responsible for Implementation Competent Directorate

              Μethod of Implementation Signature

              Description The competent Regional Tourism Service issues the Certificate of the Pet-Friendly Tourist Accommodation Label and sends it to the applicant undertaking.

              Yes No


            • 4 Granting of the Pet-Friendly Tourist Accommodation Label

              Responsible for Implementation Competent Department

              Μethod of Implementation Manual Action

              Description The Label is issued on special paper by a contracted printing shop by the Directorate of Quality Standards, Department of Quality Control & Quality Standards Development of the Ministry of Tourism.

              Yes Yes


            • Regional Tourism Services’ contact details
              • Retrieved from "https://en.mitos.gov.gr/index.php?title=ΔΔ:Pet-friendly_tourist_accommodation_label&oldid=77746"
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