Difference between revisions of "ΔΔ:Renewing an unemployment card"

From National Registry of Administrative Public Services
(Προσθήκη διαδικασίας)
 
m (Πλήρης συγχρονισμός process_rules από EL μέσω ΜΑΚ v19.28 run_id=20260731_140151)
 
(16 intermediate revisions by 4 users not shown)
Line 1: Line 1:
 
{{process
 
{{process
−
|process_official_title=
+
|process_official_title=Renewing an unemployment card
−
|process_alternative_titles=
+
|process_alternative_titles=Renewing an unemployment card, Renew your unemployment card
−
|process_description=
+
|process_description=The procedure applies to the renewal of unemployment cards. Once issued, an unemployment card is valid for 3 months from the initial registration or the last renewal, at which time it must be renewed again.
 
|process_org_owner_is_private=No
 
|process_org_owner_is_private=No
 
|process_org_owner=80136
 
|process_org_owner=80136
Line 9: Line 9:
 
|process_provision_org=68115
 
|process_provision_org=68115
 
|process_output_registries=884562
 
|process_output_registries=884562
−
|process_remarks=
+
|process_remarks=DYPA provides the service exclusively through its e-services. The service is not provided in person at DYPA (formerly OAED) agencies.
−
|process_estimated_implementation_duration_max=
+
|process_estimated_implementation_duration_max=PT10M
−
|process_see_also=
+
|process_see_also=Issuance of an unemployment card
−
|process_evidence_identification_type=Identification with TAXISnet codes, Identification document
+
|process_evidence_identification_type=Identification document, Identification via the DYPA (ΔΥΠΑ) codes, Identification with TAXISnet codes
 
|process_type=Outgoing
 
|process_type=Outgoing
 
|process_trigger=Applied for, Exit of another procedure
 
|process_trigger=Applied for, Exit of another procedure
 
|process_trigger_type=Application (digital)
 
|process_trigger_type=Application (digital)
−
|process_usage=Supporting document, Digital supporting Document
+
|process_usage=Digital supporting Document, Supporting document
−
|process_output_type=Registry update, Document Production, Digital document production
+
|process_output_type=Digital document production, Document Production, Registry update
 +
|process_delivery_type=Notification/Uploading document via Information System
 
|process_validity_duration_set=Defined
 
|process_validity_duration_set=Defined
−
|process_validity_duration=
+
|process_validity_duration=P3M
−
|process_source=Framers, gov.gr, SDG
 
 
|process_provided_to=Unemployed
 
|process_provided_to=Unemployed
 
|process_tax_type=Renewals
 
|process_tax_type=Renewals
−
|process_life_events=Pension certificates
+
|process_life_events=Unemployment
 
|process_sdg_resource=Other
 
|process_sdg_resource=Other
−
|process_sdg_resource_other=
+
|process_sdg_resource_other=Objection
−
|process_sdg_notes=
+
|process_sdg_notes=If the unemployment card is not renewed within the deadline, it will expire. The unemployed person has the right to lodge an objection with the service (KPA2) to which they are affiliated. The objection is examined by the Unemployment Register Dispute Resolution Committee and the Organisation’s Board of Directors.
−
|process_total_duration_steps_min=
+
|process_total_duration_steps_min=240
−
|process_total_duration_steps_max=
+
|process_total_duration_steps_max=1080
−
|process_total_duration_steps_digital_min=
+
|process_total_duration_steps_digital_min=310
−
|process_total_duration_steps_digital_max=
+
|process_total_duration_steps_digital_max=840
 +
|process_cost_min=0.00
 +
|process_cost_max=0.00
 +
|process_evidence_cost_guarantee=0
 +
|process_evidence_cost_total_number=0
 +
|process_evidence_ex_officio_total_number=0
 
|process_evidence_alternative_total_number=0
 
|process_evidence_alternative_total_number=0
−
|process_sdg_codes=, , ,  
+
|process_evidence_prerequisite_total_number=0
−
|process_govgr_codes=15228
+
|process_evidence_total_number=0
−
|process_estimated_implementation_duration=
+
|process_evidence_step_total_number=0
−
|process_interval=
+
|process_evidence_step_digital_total_number=0
 +
|process_sdg_codes=, , ,,B1,K1,B6,B2
 +
|process_govgr_codes=15228,15228
 +
|process_govgr_full_info=15228:
 
}}
 
}}
 
{{process conditions
 
{{process conditions
Line 41: Line 49:
 
|process_conditions_alternative=No
 
|process_conditions_alternative=No
 
|process_conditions_type=Possession of passwords to enter software
 
|process_conditions_type=Possession of passwords to enter software
−
|process_conditions_name=
+
|process_conditions_name=The e-services of DYPA can be accessed with a username and a password or using TAXISnet codes.
 +
Renewal is also done through the Single Digital Portal of the Public Administration (gov.gr) using the TAXISnet codes and by selecting ‘Σύνδεση στο Σύστημα μέσω πιστοποίησης από την ΑΑΔΕ’ (‘Log in to the system through certification by the Independent Authority for Public Revenue (IAPR))’. The username and password remain valid only for users who already have them.
 
|process_conditions_url=https://eservices.oaed.gr/pls/apex/f?p=110:LOGIN_DESKTOP:108745831809602
 
|process_conditions_url=https://eservices.oaed.gr/pls/apex/f?p=110:LOGIN_DESKTOP:108745831809602
 
}}
 
}}
Line 48: Line 57:
 
|process_conditions_alternative=No
 
|process_conditions_alternative=No
 
|process_conditions_type=Labour
 
|process_conditions_type=Labour
−
|process_conditions_name=
+
|process_conditions_name=The applicant must be unemployed, capable of working, and available on the labour market.
 
}}
 
}}
 
{{process conditions
 
{{process conditions
Line 54: Line 63:
 
|process_conditions_alternative=No
 
|process_conditions_alternative=No
 
|process_conditions_type=Labour
 
|process_conditions_type=Labour
−
|process_conditions_name=
+
|process_conditions_name=The applicant must be looking for a job.
 
}}
 
}}
 
{{process conditions
 
{{process conditions
Line 60: Line 69:
 
|process_conditions_alternative=No
 
|process_conditions_alternative=No
 
|process_conditions_type=Labour
 
|process_conditions_type=Labour
−
|process_conditions_name=
+
|process_conditions_name=The applicant must not have carried out a liberal profession.
 
}}
 
}}
 
{{process conditions
 
{{process conditions
Line 66: Line 75:
 
|process_conditions_alternative=No
 
|process_conditions_alternative=No
 
|process_conditions_type=Administrative
 
|process_conditions_type=Administrative
−
|process_conditions_name=
+
|process_conditions_name=There should be no other reasons for losing unemployed status, e.g. retirement, illness, conscription, imprisonment, moving abroad, etc.
 
}}
 
}}
 
{{process conditions
 
{{process conditions
Line 72: Line 81:
 
|process_conditions_alternative=No
 
|process_conditions_alternative=No
 
|process_conditions_type=Identity
 
|process_conditions_type=Identity
−
|process_conditions_name=
+
|process_conditions_name=The applicant must have a police identity card, a passport, a driving licence or an insurance booklet, and a tax identification number (TIN), and a social security (AMKA) number.
 +
These are only required at the time of renewal at a Citizens’ Service Centre (KEP).
 
}}
 
}}
 
{{process conditions
 
{{process conditions
Line 78: Line 88:
 
|process_conditions_alternative=No
 
|process_conditions_alternative=No
 
|process_conditions_type=Time limit
 
|process_conditions_type=Time limit
−
|process_conditions_name=
+
|process_conditions_name=The renewal period starts twenty (20) days before the expiry date of the unemployment card, and lasts until its expiry date.
 
}}
 
}}
 
{{process rules
 
{{process rules
Line 84: Line 94:
 
|process_rule_decision_number=2895/53
 
|process_rule_decision_number=2895/53
 
|process_rule_decision_year=2021
 
|process_rule_decision_year=2021
−
|process_rule_description=
+
|process_rule_article=
 +
|process_rule_description=Amendment of paragraph 3 of Article 2 of Chapter A of Board Decision no. 18/50/30/15.03.2020 (ΦΕΚ 911/Series II/17.03.2020), as follows:
 +
|process_rule_gazette_doc_issue=Β
 
|process_rule_gazette_doc_number=2268
 
|process_rule_gazette_doc_number=2268
−
|process_rule_gazette_doc_issue=Β
+
|process_rule_url=https://api.et.gr/apiFEK/2/2021/2268/pdf
−
|process_rule_url=https://www.et.gr/api/DownloadFeksApi/?fek_pdf=20210202268
 
 
}}
 
}}
 +
 
{{process rules
 
{{process rules
 
|process_rule_type=Board of Directors Decision
 
|process_rule_type=Board of Directors Decision
Line 94: Line 106:
 
|process_rule_decision_year=2020
 
|process_rule_decision_year=2020
 
|process_rule_article=2
 
|process_rule_article=2
−
|process_rule_description=
+
|process_rule_description=Amendment and supplement to Decision 3701/55/22.11.2011 of the Board of Directors of the Public Employment Service (Series II, 3018).
 +
|process_rule_gazette_doc_issue=Β
 
|process_rule_gazette_doc_number=911
 
|process_rule_gazette_doc_number=911
−
|process_rule_gazette_doc_issue=Β
+
|process_rule_url=https://api.et.gr/apiFEK/2/2020/911/pdf
−
|process_rule_url=https://www.et.gr/api/DownloadFeksApi/?fek_pdf=20200200911
 
 
}}
 
}}
 +
 
{{process rules
 
{{process rules
 
|process_rule_type=Board of Directors Decision
 
|process_rule_type=Board of Directors Decision
 
|process_rule_decision_number=3701/55
 
|process_rule_decision_number=3701/55
 
|process_rule_decision_year=2011
 
|process_rule_decision_year=2011
−
|process_rule_article=2 παρ. 3
+
|process_rule_article=2 para. 3
−
|process_rule_description=
+
|process_rule_description=On the validity of the unemployment card for non-subsidised registered unemployed persons.
 +
|process_rule_gazette_doc_issue=Β
 
|process_rule_gazette_doc_number=3018
 
|process_rule_gazette_doc_number=3018
−
|process_rule_gazette_doc_issue=Β
+
|process_rule_url=https://api.et.gr/apiFEK/2/2011/3018/pdf
−
|process_rule_url=https://www.et.gr/api/DownloadFeksApi/?fek_pdf=20110203018
 
 
}}
 
}}
 +
 
{{process rules
 
{{process rules
 
|process_rule_type=Joint Ministerial Decision
 
|process_rule_type=Joint Ministerial Decision
 
|process_rule_decision_number=ΔΙΑΔΙΠΥΔ/Φ15/20/26524
 
|process_rule_decision_number=ΔΙΑΔΙΠΥΔ/Φ15/20/26524
 
|process_rule_decision_year=2015
 
|process_rule_decision_year=2015
−
|process_rule_description=
+
|process_rule_article=
 +
|process_rule_description=Determination of new administrative procedures within the remit of OAED concerning the issue of certificates, submission of benefit applications and renewal of unemployment cards that may also be processed through Citizens' Service Centres, repealing Decision DIADP/A/12604 (ΦΕΚ 927, Series II/04 − 07 − 2003).
 +
|process_rule_gazette_doc_issue=Β
 
|process_rule_gazette_doc_number=1845
 
|process_rule_gazette_doc_number=1845
−
|process_rule_gazette_doc_issue=Β
+
|process_rule_url=https://api.et.gr/apiFEK/2/2015/1845/pdf
−
|process_rule_url=https://www.et.gr/api/DownloadFeksApi/?fek_pdf=20150201845
 
 
}}
 
}}
 +
 +
 +
 
{{process steps
 
{{process steps
 
|process_step_num_id=1
 
|process_step_num_id=1
 
|process_step_exit=No
 
|process_step_exit=No
 
|process_step_child=No
 
|process_step_child=No
−
|process_step_title=
+
|process_step_title=Citizen physically identified at the KEP
 
|process_step_official=KEP (ΚΕΠ) employee
 
|process_step_official=KEP (ΚΕΠ) employee
 
|process_step_implementation=Inspection
 
|process_step_implementation=Inspection
−
|process_step_duration_min=
+
|process_step_duration_min=PT1M
−
|process_step_duration_max=
+
|process_step_duration_max=PT7M
−
|process_step_description=
+
|process_step_description=The KEP employee carries out an identity check of the citizen concerned, who must produce an identity document.
 
}}
 
}}
 
{{process steps
 
{{process steps
Line 133: Line 151:
 
|process_step_exit=No
 
|process_step_exit=No
 
|process_step_child=No
 
|process_step_child=No
−
|process_step_title=
+
|process_step_title=Application submitted to the information system
 
|process_step_official=KEP (ΚΕΠ) employee
 
|process_step_official=KEP (ΚΕΠ) employee
 
|process_step_implementation=Software action
 
|process_step_implementation=Software action
−
|process_step_duration_min=
+
|process_step_duration_min=PT1M
−
|process_step_duration_max=
+
|process_step_duration_max=PT5M
−
|process_step_description=
+
|process_step_description=The KEP employee, in cooperation with the citizen concerned, fills in the required fields.
 
}}
 
}}
 
{{process steps
 
{{process steps
Line 146: Line 164:
 
|process_step_previous_child_selector=2
 
|process_step_previous_child_selector=2
 
|process_step_previous_child=2
 
|process_step_previous_child=2
−
|process_step_title=
+
|process_step_title=Approval of renewal of unemployment card
 
|process_step_official=KEP (ΚΕΠ) employee
 
|process_step_official=KEP (ΚΕΠ) employee
 
|process_step_implementation=Software action
 
|process_step_implementation=Software action
−
|process_step_duration_min=
+
|process_step_duration_min=PT1M
−
|process_step_duration_max=
+
|process_step_duration_max=PT3M
−
|process_step_description=
+
|process_step_description=The system authorises the renewal of the active unemployment card.
 
}}
 
}}
 
{{process steps
 
{{process steps
Line 159: Line 177:
 
|process_step_previous_child_selector=2
 
|process_step_previous_child_selector=2
 
|process_step_previous_child=2
 
|process_step_previous_child=2
−
|process_step_title=
+
|process_step_title=Renewal of unemployment card rejected
 
|process_step_official=KEP (ΚΕΠ) employee
 
|process_step_official=KEP (ΚΕΠ) employee
 
|process_step_implementation=Software action
 
|process_step_implementation=Software action
−
|process_step_duration_min=
+
|process_step_duration_min=PT1M
−
|process_step_duration_max=
+
|process_step_duration_max=PT3M
−
|process_step_description=
+
|process_step_description=The system does not authorise the renewal of the active unemployment card.
 
}}
 
}}
 
{{process steps
 
{{process steps
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|process_step_exit=Yes
 
|process_step_exit=Yes
 
|process_step_child=No
 
|process_step_child=No
−
|process_step_title=
+
|process_step_title=Proof of renewal of the unemployment card issued to the citizen
 
|process_step_official=KEP (ΚΕΠ) employee
 
|process_step_official=KEP (ΚΕΠ) employee
 
|process_step_implementation=Software action
 
|process_step_implementation=Software action
−
|process_step_duration_min=
+
|process_step_duration_min=PT1M
−
|process_step_duration_max=
+
|process_step_duration_max=PT3M
−
|process_step_description=
+
|process_step_description=The KEP employee prints out and hands over to the citizen the proof of that the unemployment card has been renewed, which includes the period of the next renewal.
 
}}
 
}}
 
{{process steps digital
 
{{process steps digital
Line 181: Line 199:
 
|process_step_digital_exit=No
 
|process_step_digital_exit=No
 
|process_step_digital_child=No
 
|process_step_digital_child=No
−
|process_step_digital_title=
+
|process_step_digital_title=Logging in to the e-services of DYPA
 
|process_step_digital_official=Entity software that performs the service
 
|process_step_digital_official=Entity software that performs the service
 
|process_step_digital_implementation=Data input in software
 
|process_step_digital_implementation=Data input in software
 
|process_step_digital_url=https://eservices.oaed.gr/pls/apex/f?p=1001:1:0:::::
 
|process_step_digital_url=https://eservices.oaed.gr/pls/apex/f?p=1001:1:0:::::
−
|process_step_digital_duration_min=
+
|process_step_digital_duration_min=PT2M
−
|process_step_digital_duration_max=
+
|process_step_digital_duration_max=PT2M
−
|process_step_digital_description=
+
|process_step_digital_description=You can log in to the e-services of DYPA either through gov.gr or on DYPA  the website at www.oaed.gr.
−
|process_step_digital_note=
+
|process_step_digital_note=The procedure may also be carried out through the KEP or via myDYPAapp.
 
}}
 
}}
 
{{process steps digital
 
{{process steps digital
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|process_step_digital_previous_child_selector=1
 
|process_step_digital_previous_child_selector=1
 
|process_step_digital_previous_child=1
 
|process_step_digital_previous_child=1
−
|process_step_digital_title=
+
|process_step_digital_title=User identification using DYPA username and password
 
|process_step_digital_official=Entity software that performs the service
 
|process_step_digital_official=Entity software that performs the service
 
|process_step_digital_implementation=Data input in software
 
|process_step_digital_implementation=Data input in software
 
|process_step_digital_url=https://eservices.oaed.gr/pls/apex/f?p=110:LOGIN_DESKTOP:7976581807471
 
|process_step_digital_url=https://eservices.oaed.gr/pls/apex/f?p=110:LOGIN_DESKTOP:7976581807471
−
|process_step_digital_duration_min=
+
|process_step_digital_duration_min=PT1M
−
|process_step_digital_duration_max=
+
|process_step_digital_duration_max=PT1M
−
|process_step_digital_description=
+
|process_step_digital_description=You can log in to the e-services of DYPA with a username and password, but only if is not possible to log in using TAXISnet codes. Login credentials (key number) are issued by the services of DYPA (KPA2).
 
}}
 
}}
 
{{process steps digital
 
{{process steps digital
Line 210: Line 228:
 
|process_step_digital_previous_child_selector=1
 
|process_step_digital_previous_child_selector=1
 
|process_step_digital_previous_child=1
 
|process_step_digital_previous_child=1
−
|process_step_digital_title=
+
|process_step_digital_title=User identification through certification by the Independent Authority for Public Revenue (IAPR)
 
|process_step_digital_official=Third entity software
 
|process_step_digital_official=Third entity software
 
|process_step_digital_implementation=Data input in software
 
|process_step_digital_implementation=Data input in software
 
|process_step_digital_url=https://eservices.oaed.gr/pls/apex/f?p=110:106:7976581807471::NO:RP,106::
 
|process_step_digital_url=https://eservices.oaed.gr/pls/apex/f?p=110:106:7976581807471::NO:RP,106::
−
|process_step_digital_duration_min=
+
|process_step_digital_duration_min=PT1M
−
|process_step_digital_duration_max=
+
|process_step_digital_duration_max=PT1M
−
|process_step_digital_description=
+
|process_step_digital_description=Users can log in using their personal TAXISnet credentials.
 
}}
 
}}
 
{{process steps digital
 
{{process steps digital
Line 224: Line 242:
 
|process_step_digital_previous_child_selector=3
 
|process_step_digital_previous_child_selector=3
 
|process_step_digital_previous_child=3
 
|process_step_digital_previous_child=3
−
|process_step_digital_title=
+
|process_step_digital_title=Providing the user’s social security (AMKA) number
 
|process_step_digital_official=Entity software that performs the service
 
|process_step_digital_official=Entity software that performs the service
 
|process_step_digital_implementation=Data input in software
 
|process_step_digital_implementation=Data input in software
−
|process_step_digital_duration_min=
+
|process_step_digital_duration_min=PT1M
−
|process_step_digital_duration_max=
+
|process_step_digital_duration_max=PT1M
−
|process_step_digital_description=
+
|process_step_digital_description=In order to complete the certification of the users who log in using IAPR certification, the social security (AMKA) number must be provided.
 
}}
 
}}
 
{{process steps digital
 
{{process steps digital
Line 235: Line 253:
 
|process_step_digital_exit=No
 
|process_step_digital_exit=No
 
|process_step_digital_child=No
 
|process_step_digital_child=No
−
|process_step_digital_title=
+
|process_step_digital_title=Selecting ‘Renew now …’
 
|process_step_digital_official=Entity software that performs the service
 
|process_step_digital_official=Entity software that performs the service
 
|process_step_digital_implementation=Data input in software
 
|process_step_digital_implementation=Data input in software
−
|process_step_digital_duration_min=
+
|process_step_digital_duration_min=PT1S
−
|process_step_digital_duration_max=
+
|process_step_digital_duration_max=PT5S
−
|process_step_digital_description=
+
|process_step_digital_description=Select ‘Ανανέωση τώρα...’ ‘Renew now ...’ in the main options of the home page of the user tab, after logging in to the e-services.
 +
|process_step_digital_note=The relevant option ‘Renew now’ is available from 20 days before the unemployment card expires and is valid until its expiry date.
 
}}
 
}}
 
{{process steps digital
 
{{process steps digital
Line 246: Line 265:
 
|process_step_digital_exit=No
 
|process_step_digital_exit=No
 
|process_step_digital_child=No
 
|process_step_digital_child=No
−
|process_step_digital_title=
+
|process_step_digital_title=Accepting the terms and conditions
 
|process_step_digital_official=Entity software that performs the service
 
|process_step_digital_official=Entity software that performs the service
 
|process_step_digital_implementation=Data input in software
 
|process_step_digital_implementation=Data input in software
−
|process_step_digital_duration_min=
+
|process_step_digital_duration_min=PT1M
−
|process_step_digital_duration_max=
+
|process_step_digital_duration_max=PT1M
−
|process_step_digital_description=
+
|process_step_digital_description=At this step, citizens are informed of the conditions for remaining in the Digital Register of Jobseekers, in accordance with Law 4921/2022, and are requested to review them and confirm that they met them both during the current period and during the previous quarter, by selecting YES in the relevant field.
 
}}
 
}}
 
{{process steps digital
 
{{process steps digital
Line 257: Line 276:
 
|process_step_digital_exit=No
 
|process_step_digital_exit=No
 
|process_step_digital_child=No
 
|process_step_digital_child=No
−
|process_step_digital_title=
+
|process_step_digital_title=Selecting ‘Renew unemployment card ...’
 
|process_step_digital_official=Entity software that performs the service
 
|process_step_digital_official=Entity software that performs the service
 
|process_step_digital_implementation=Data input in software
 
|process_step_digital_implementation=Data input in software
−
|process_step_digital_duration_min=
+
|process_step_digital_duration_min=PT2S
−
|process_step_digital_duration_max=
+
|process_step_digital_duration_max=PT5S
−
|process_step_digital_description=
+
|process_step_digital_description=Select ‘Ανανέωση του Δελτίου Ανεργίας...’ (‘Renew unemployment card ...’).
 
}}
 
}}
 
{{process steps digital
 
{{process steps digital
 
|process_step_digital_num_id=8
 
|process_step_digital_num_id=8
 +
|process_step_digital_exit=No
 +
|process_step_digital_child=Yes
 +
|process_step_digital_previous_child_selector=7
 +
|process_step_digital_previous_child=7
 +
|process_step_digital_title=Completion of CV details
 +
|process_step_digital_official=Entity software that performs the service
 +
|process_step_digital_duration_min=PT2M
 +
|process_step_digital_duration_max=PT10M
 +
|process_step_digital_description=Updating of CV and job-search details.
 +
|process_step_digital_note=The user is directed to this step when the system determines that no digital Individual Action Plan has been drawn up and that the user has been unemployed for up to 24 months.
 +
}}
 +
{{process steps digital
 +
|process_step_digital_num_id=9
 
|process_step_digital_exit=No
 
|process_step_digital_exit=No
 
|process_step_digital_child=No
 
|process_step_digital_child=No
−
|process_step_digital_title=
+
|process_step_digital_title=Confirming the renewal of an active unemployment card
 
|process_step_digital_official=Entity software that performs the service
 
|process_step_digital_official=Entity software that performs the service
 
|process_step_digital_implementation=Data input in software
 
|process_step_digital_implementation=Data input in software
−
|process_step_digital_duration_min=
+
|process_step_digital_duration_min=PT1S
−
|process_step_digital_duration_max=
+
|process_step_digital_duration_max=PT5S
−
|process_step_digital_description=
+
|process_step_digital_description=The system asks you to confirm the renewal of an active unemployment card by selecting ‘OK’ in the window that appears.
 
}}
 
}}
 
{{process steps digital
 
{{process steps digital
−
|process_step_digital_num_id=9
+
|process_step_digital_num_id=10
 
|process_step_digital_exit=Yes
 
|process_step_digital_exit=Yes
 
|process_step_digital_child=No
 
|process_step_digital_child=No
−
|process_step_digital_title=
+
|process_step_digital_title=Proof of renewal issued
 
|process_step_digital_official=Entity software that performs the service
 
|process_step_digital_official=Entity software that performs the service
 
|process_step_digital_implementation=Data output from software
 
|process_step_digital_implementation=Data output from software
−
|process_step_digital_duration_min=
+
|process_step_digital_duration_min=PT1S
−
|process_step_digital_duration_max=
+
|process_step_digital_duration_max=PT10S
−
|process_step_digital_description=
+
|process_step_digital_description=After confirmation, a completion message appears, including the ‘Proof of renewal’ option which, when selected, issues a document proving the renewal and indicating the period of the next renewal.
 +
}}
 +
{{process steps digital
 +
|process_step_digital_num_id=11
 +
|process_step_digital_exit=No
 +
|process_step_digital_child=No
 +
|process_step_digital_title=Acceptance of terms
 +
|process_step_digital_official=Entity software that performs the service
 +
|process_step_digital_implementation=Data input in software
 +
|process_step_digital_duration_min=PT3S
 +
|process_step_digital_duration_max=PT30S
 +
|process_step_digital_description=Citizens are informed about the framework of mutual obligations under Law 4921/2022, with a mandatory requirement to confirm that they have read the relevant information text provided.
 
}}
 
}}
 
{{process useful links
 
{{process useful links
−
|process_useful_link_title=
+
|process_useful_link_title=Renewing an unemployment card
 
|process_useful_link_url=https://www.dypa.gov.gr/eggrafh-sto-mhtroo-anergon-deltia-anergias?tab=ananeosi-deltioy-anerghias
 
|process_useful_link_url=https://www.dypa.gov.gr/eggrafh-sto-mhtroo-anergon-deltia-anergias?tab=ananeosi-deltioy-anerghias
 
}}
 
}}
 
{{process useful links
 
{{process useful links
−
|process_useful_link_title=
+
|process_useful_link_title=Instructions for renewing an unemployment card electronically
 
|process_useful_link_url=https://www.dypa.gov.gr/documents/10195/1214548/A3%20FYLTELIKO%20XAKR_XVRIS%20ESPA.pdf
 
|process_useful_link_url=https://www.dypa.gov.gr/documents/10195/1214548/A3%20FYLTELIKO%20XAKR_XVRIS%20ESPA.pdf
 
}}
 
}}
 
{{process useful links
 
{{process useful links
−
|process_useful_link_title=
+
|process_useful_link_title=Contact
 
|process_useful_link_url=https://www.dypa.gov.gr/epikoinonia
 
|process_useful_link_url=https://www.dypa.gov.gr/epikoinonia
 
}}
 
}}
 +
<!-- SEARCH_REINDEX_TOUCH -->

Latest revision as of 15:03, 31 July 2026



770b56c0-cb26-4646-8996-dc70c841657a 872303 Ανανέωση δελτίου ανεργίας

At a glance

Points of service

KEP (ΚΕΠ)

Digital provision points

Remote Points of service

myKEPlive

Number of required documents

Not required

Fees

Provided without cost

Estimated Time

10 minutes

Estimated Time (digitally)

14 minutes

Description

The procedure applies to the renewal of unemployment cards. Once issued, an unemployment card is valid for 3 months from the initial registration or the last renewal, at which time it must be renewed again.

Basic information

Competent body

MINISTRY OF LABOR AND SOCIAL SECURITY

Authority responsible for the provision of the procedure

PUBLIC EMPLOYMENT SERVICE (D.YP.A)

Provided to

Unemployed

Related links

Validity duration

3 months

Notes

DYPA provides the service exclusively through its e-services. The service is not provided in person at DYPA (formerly OAED) agencies.

Last update

31/07/2026

Application




What you will need

Means of authentication, identification and signature

Identification document, Identification via the DYPA (ΔΥΠΑ) codes, Identification with TAXISnet codes

    Print

    Requirements

      Fees

        Related

        See also

        Means of redress or appeal:

        Other Objection

        If the unemployment card is not renewed within the deadline, it will expire. The unemployed person has the right to lodge an objection with the service (KPA2) to which they are affiliated. The objection is examined by the Unemployment Register Dispute Resolution Committee and the Organisation’s Board of Directors.

        Output & Results

        Methods of receipt

        Notification/Uploading document via Information System

        Output

        Digital document production, Document Production, Registry update

        Steps

          Digital steps

            Other information

            Alternative titles

            Renewing an unemployment card, Renew your unemployment card

            Official title

            Renewing an unemployment card

            Languages supported

            Greek, English

            Registries updated

            Μητρώο Εγγεγραμμένων Ανέργων ΔΥΠΑ

            Legislation

              Categories

              Τype of procedure

              Renewals

              Trigger

              Applied for, Exit of another procedure

              Trigger (submission method)

              Application (digital)

              Life events

              Unemployment

              Type

              Outgoing

              End of Process

              Ιndefinite

              B1, K1, B6, B2


            • 1 Possession of passwords to enter software The e-services of DYPA can be accessed with a username and a password or using TAXISnet codes. Renewal is also done through the Single Digital Portal of the Public Administration (gov.gr) using the TAXISnet codes and by selecting ‘Σύνδεση στο Σύστημα μέσω πιστοποίησης από την ΑΑΔΕ’ (‘Log in to the system through certification by the Independent Authority for Public Revenue (IAPR))’. The username and password remain valid only for users who already have them.

              Link https://eservices.oaed.gr/pls/apex/f?p=110:LOGIN DESKTOP:108745831809602

              No No

            • 2 Labour The applicant must be unemployed, capable of working, and available on the labour market.

              No No

            • 3 Labour The applicant must be looking for a job.

              No No

            • 4 Labour The applicant must not have carried out a liberal profession.

              No No

            • 5 Administrative There should be no other reasons for losing unemployed status, e.g. retirement, illness, conscription, imprisonment, moving abroad, etc.

              No No

            • 6 Identity The applicant must have a police identity card, a passport, a driving licence or an insurance booklet, and a tax identification number (TIN), and a social security (AMKA) number. These are only required at the time of renewal at a Citizens’ Service Centre (KEP).

              No No

            • 7 Time limit The renewal period starts twenty (20) days before the expiry date of the unemployment card, and lasts until its expiry date.

              No No

            • Board of Directors Decision 2895/53 2021 2268 Β

              Description Amendment of paragraph 3 of Article 2 of Chapter A of Board Decision no. 18/50/30/15.03.2020 (ΦΕΚ 911/Series II/17.03.2020), as follows:

              Legal references https://api.et.gr/apiFEK/2/2021/2268/pdf

            • Board of Directors Decision 2 1850/30 2020 911 Β

              Description Amendment and supplement to Decision 3701/55/22.11.2011 of the Board of Directors of the Public Employment Service (Series II, 3018).

              Legal references https://api.et.gr/apiFEK/2/2020/911/pdf

            • Board of Directors Decision 2 para. 3 3701/55 2011 3018 Β

              Description On the validity of the unemployment card for non-subsidised registered unemployed persons.

              Legal references https://api.et.gr/apiFEK/2/2011/3018/pdf

            • Joint Ministerial Decision ΔΙΑΔΙΠΥΔ/Φ15/20/26524 2015 1845 Β

              Description Determination of new administrative procedures within the remit of OAED concerning the issue of certificates, submission of benefit applications and renewal of unemployment cards that may also be processed through Citizens' Service Centres, repealing Decision DIADP/A/12604 (ΦΕΚ 927, Series II/04 − 07 − 2003).

              Legal references https://api.et.gr/apiFEK/2/2015/1845/pdf

            • 1 Citizen physically identified at the KEP

              Responsible for Implementation KEP (ΚΕΠ) employee

              Μethod of Implementation Inspection

              Description The KEP employee carries out an identity check of the citizen concerned, who must produce an identity document.

              No No


            • 2 Application submitted to the information system

              Responsible for Implementation KEP (ΚΕΠ) employee

              Μethod of Implementation Software action

              Description The KEP employee, in cooperation with the citizen concerned, fills in the required fields.

              No No


            • 3 Approval of renewal of unemployment card

              Responsible for Implementation KEP (ΚΕΠ) employee

              Μethod of Implementation Software action

              Description The system authorises the renewal of the active unemployment card.

              Yes No


            • 4 Renewal of unemployment card rejected

              Responsible for Implementation KEP (ΚΕΠ) employee

              Μethod of Implementation Software action

              Description The system does not authorise the renewal of the active unemployment card.

              Yes Yes


            • 5 Proof of renewal of the unemployment card issued to the citizen

              Responsible for Implementation KEP (ΚΕΠ) employee

              Μethod of Implementation Software action

              Description The KEP employee prints out and hands over to the citizen the proof of that the unemployment card has been renewed, which includes the period of the next renewal.

              No Yes


            • 1 Logging in to the e-services of DYPA

              Responsible for Implementation Entity software that performs the service

              Μethod of Implementation Data input in software

              Link https://eservices.oaed.gr/pls/apex/f?p=1001:1:0:::::

              Description You can log in to the e-services of DYPA either through gov.gr or on DYPA the website at www.oaed.gr.

              Notes The procedure may also be carried out through the KEP or via myDYPAapp.

              No No


            • 2 User identification using DYPA username and password

              Responsible for Implementation Entity software that performs the service

              Μethod of Implementation Data input in software

              Link https://eservices.oaed.gr/pls/apex/f?p=110:LOGIN DESKTOP:7976581807471

              Description You can log in to the e-services of DYPA with a username and password, but only if is not possible to log in using TAXISnet codes. Login credentials (key number) are issued by the services of DYPA (KPA2).

              Yes No


            • 3 User identification through certification by the Independent Authority for Public Revenue (IAPR)

              Responsible for Implementation Third entity software

              Μethod of Implementation Data input in software

              Link https://eservices.oaed.gr/pls/apex/f?p=110:106:7976581807471::NO:RP,106::

              Description Users can log in using their personal TAXISnet credentials.

              Yes No


            • 4 Providing the user’s social security (AMKA) number

              Responsible for Implementation Entity software that performs the service

              Μethod of Implementation Data input in software

              Description In order to complete the certification of the users who log in using IAPR certification, the social security (AMKA) number must be provided.

              Yes No


            • 5 Selecting ‘Renew now …’

              Responsible for Implementation Entity software that performs the service

              Μethod of Implementation Data input in software

              Description Select ‘Ανανέωση τώρα...’ ‘Renew now ...’ in the main options of the home page of the user tab, after logging in to the e-services.

              Notes The relevant option ‘Renew now’ is available from 20 days before the unemployment card expires and is valid until its expiry date.

              No No


            • 6 Accepting the terms and conditions

              Responsible for Implementation Entity software that performs the service

              Μethod of Implementation Data input in software

              Description At this step, citizens are informed of the conditions for remaining in the Digital Register of Jobseekers, in accordance with Law 4921/2022, and are requested to review them and confirm that they met them both during the current period and during the previous quarter, by selecting YES in the relevant field.

              No No


            • 7 Selecting ‘Renew unemployment card ...’

              Responsible for Implementation Entity software that performs the service

              Μethod of Implementation Data input in software

              Description Select ‘Ανανέωση του Δελτίου Ανεργίας...’ (‘Renew unemployment card ...’).

              No No


            • 8 Completion of CV details

              Responsible for Implementation Entity software that performs the service


              Description Updating of CV and job-search details.

              Notes The user is directed to this step when the system determines that no digital Individual Action Plan has been drawn up and that the user has been unemployed for up to 24 months.

              Yes No


            • 9 Confirming the renewal of an active unemployment card

              Responsible for Implementation Entity software that performs the service

              Μethod of Implementation Data input in software

              Description The system asks you to confirm the renewal of an active unemployment card by selecting ‘OK’ in the window that appears.

              No No


            • 10 Proof of renewal issued

              Responsible for Implementation Entity software that performs the service

              Μethod of Implementation Data output from software

              Description After confirmation, a completion message appears, including the ‘Proof of renewal’ option which, when selected, issues a document proving the renewal and indicating the period of the next renewal.

              No Yes


            • 11 Acceptance of terms

              Responsible for Implementation Entity software that performs the service

              Μethod of Implementation Data input in software

              Description Citizens are informed about the framework of mutual obligations under Law 4921/2022, with a mandatory requirement to confirm that they have read the relevant information text provided.

              No No


            • Renewing an unemployment card


            • Instructions for renewing an unemployment card electronically


            • Contact


              • Retrieved from "https://en.mitos.gov.gr/index.php?title=ΔΔ:Renewing_an_unemployment_card&oldid=78107"
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