Difference between revisions of "ΔΔ:European Health Insurance Card"

From National Registry of Administrative Public Services
 
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|process_provision_org_group=7818, 9916
 
|process_provision_org_group=7818, 9916
 
|process_remarks=The European Insurance Card does not replace travel insurance. It does not cover private healthcare, nor costs such as a ticket for the return flight to the country of origin or loss/theft of property. In addition, it does not cover the costs if the insured person travels specifically to receive medical treatment. Finally, it does not guarantee that services are provided free of charge, as each country’s healthcare system is different; services that are provided free of charge in the country of origin may not be free of charge in another country.
 
|process_remarks=The European Insurance Card does not replace travel insurance. It does not cover private healthcare, nor costs such as a ticket for the return flight to the country of origin or loss/theft of property. In addition, it does not cover the costs if the insured person travels specifically to receive medical treatment. Finally, it does not guarantee that services are provided free of charge, as each country’s healthcare system is different; services that are provided free of charge in the country of origin may not be free of charge in another country.
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 +
 
N.B.: if normal residence is transferred to another country, registration is required using the S1 form instead of using the European Health Insurance Card, in order for the insured person to receive medical treatment in that country.
 
N.B.: if normal residence is transferred to another country, registration is required using the S1 form instead of using the European Health Insurance Card, in order for the insured person to receive medical treatment in that country.
 
|process_estimated_implementation_duration_max=P10D
 
|process_estimated_implementation_duration_max=P10D
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|process_validity_duration_set=Defined
 
|process_validity_duration_set=Defined
 
|process_validity_duration=P1Y
 
|process_validity_duration=P1Y
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|process_source=gov.gr, SDG
 
 
|process_provided_to=Travelers
 
|process_provided_to=Travelers
 
|process_tax_type=Applications,Grantings
 
|process_tax_type=Applications,Grantings
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|process_life_events=Service provision (Compensation and benefits),Insurance,Hospital visits and hospitalisation
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|process_life_events=Compensation and benefits,Insurance,Hospital visits and hospitalisation
 
|process_total_duration_steps_min=780
 
|process_total_duration_steps_min=780
 
|process_total_duration_steps_max=1320
 
|process_total_duration_steps_max=1320
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|process_evidence_step_digital_total_number=0
 
|process_evidence_step_digital_total_number=0
 
|process_sdg_codes=F3,U3
 
|process_sdg_codes=F3,U3
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|process_govgr_codes=15580
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|process_govgr_full_info=15580
 
|process_application_type=Application
 
|process_application_type=Application
 
|process_application_submission_type=Submitted by the applicant (digital), Submitted by the applicant (in person or by post)
 
|process_application_submission_type=Submitted by the applicant (digital), Submitted by the applicant (in person or by post)
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|process_uuid=38c55946-9a25-4703-ae6d-64455ad2303a
 
|process_uuid=38c55946-9a25-4703-ae6d-64455ad2303a
 
|process_id=227120
 
|process_id=227120
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|process_estimated_implementation_duration=864000
 
 
|process_interval=Requested
 
|process_interval=Requested
 
}}
 
}}
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|process_step_digital_duration_max=PT5M
 
|process_step_digital_duration_max=PT5M
 
|process_step_digital_description=The insured person shall print out the provisional replacement certificate (PRC) and, within approximately 10 days, they shall receive the card at the stated address.
 
|process_step_digital_description=The insured person shall print out the provisional replacement certificate (PRC) and, within approximately 10 days, they shall receive the card at the stated address.
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}}
 
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{{process provision digital locations
 
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|process_provision_digital_location_title=European Health Insurance Card
 
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|process_provision_digital_location_url=https://www.gov.gr/en/upourgeia/upourgeio-ergasias-kai-koinonikon-upotheseon/elektronikos-ethnikos-phoreas-koinonikes-asphalises-e-ephka/europaike-karta-asphalises-astheneias
 
 
}}
 
}}
 
{{process useful links
 
{{process useful links

Latest revision as of 17:37, 30 March 2026



38c55946-9a25-4703-ae6d-64455ad2303a 227120 Ευρωπαϊκή Κάρτα Ασφάλισης Ασθενείας

At a glance

Points of service

Single Social Security Entity (e-EFKA), KEP (ΚΕΠ)

Digital provision points

Remote Points of service

myEFKAlive, myKEPlive

Number of required documents

(
1
)

Fees

Provided without cost

Estimated Time

10 days

Estimated Time (digitally)

21 minutes

Description

The procedure concerns the issuing of a European Health Insurance Card (EHIC), a free card, which is provided to those who are actively insured by e-EFKA, in order to have access to medically necessary state care during their temporary stay in one of the 27 EU countries, Iceland, Liechtenstein, Norway and Switzerland, with the same conditions and at the same cost (in some countries, free of charge) as insured persons in that country.

Basic information

Competent body

MINISTRY OF LABOR AND SOCIAL SECURITY


Provided to

Travelers

Related links

Validity duration

1 year

Notes

The European Insurance Card does not replace travel insurance. It does not cover private healthcare, nor costs such as a ticket for the return flight to the country of origin or loss/theft of property. In addition, it does not cover the costs if the insured person travels specifically to receive medical treatment. Finally, it does not guarantee that services are provided free of charge, as each country’s healthcare system is different; services that are provided free of charge in the country of origin may not be free of charge in another country.


N.B.: if normal residence is transferred to another country, registration is required using the S1 form instead of using the European Health Insurance Card, in order for the insured person to receive medical treatment in that country.

Last update

30/03/2026

Application

Application Type

Application

Submission by:

Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

Submitted by:

Persons

Title

Application for issue/reissue due to loss, renewal of a European Health Insurance Card

Notes:

In order to obtain an EHIC, the insured person shall submit an application in one of the following ways:

1. using the e-EFKA electronic services; 2. by video call (myEFKAlive, myKEPlive); or

3. in person at an e-EFKA branch or at a Citizens’ Service Centre (KEP).

What you will need

Means of authentication, identification and signature

Identification document, Identification with TAXISnet codes

    Print

    Requirements

      Fees

        Related



        Output & Results

        Output

        Document Production

        Steps

          Digital steps

            Other information

            Alternative titles

            European Health Insurance Card

            Official title

            Issuing a European Health Insurance Card

            Languages supported

            Greek, English

            Legislation

              Categories

              Τype of procedure

              Applications, Grantings

              Trigger

              Applied for

              Trigger (submission method)

              Application (digital), Application (handwritten), Via video calling

              Life events

              Compensation and benefits, Insurance, Hospital visits and hospitalisation

              Type

              Outgoing

              End of Process

              Ιndefinite

              F3, U3

              ,,,


            • 1 Insurance In order to obtain a European Health Insurance Card, the interested party and/or their dependants must be actively insured.

              Link https://www.gov.gr/en/arxes/oloi-foreis/elektronikos-ethnikos-phoreas-koinonikes-asphalises-e-ephka/asphalistike-ikanoteta

              No No

            • 2 Certification The use of digital service channels (gov.gr, myEKFAlive, myKEPlive) requires the possession of credentials of the General Secretariat of Information Systems for Public Administration (TAXISnet codes).

              Link https://www.aade.gr/kleidarithmos-myaadelive

              No No

            • 1 Social security number (AMKA) Certificate

              Social security number (AMKA)

              Submission by: Ex officio (manual), Presented by the applicant


              Notes: The interested party will need to know their social security number (AMKA). If the application is submitted in person or by video call, the social security number may be obtained ex officio by the e-EFKA or KEP employee.

              Document submitted under requirements: No


              No 9703

            • Law 37 4781 2021 31 Α

              Description Organisation and operation of the Ministry of Foreign Affairs, World Council of Hellenes Abroad, arrangement of matters of international development cooperation and humanitarian aid and other provisions.

              Legal references https://www.et.gr/api/DownloadFeksApi/?fek pdf=20210100031

            • Ministerial Decision 13637 ΕΞ 2020 2160 Β

              Description Inclusion of the procedure for submitting applications for a European Health Insurance Card (EHIC) in the Citizens’ Service Centres (KEP) - Administrative procedure form.

              Legal references https://www.et.gr/api/DownloadFeksApi/?fek pdf=20200202160

            • Law 20 4578 2020 200 Α

              Description Reduction of insurance contributions and other provisions

              Legal references https://www.et.gr/api/DownloadFeksApi/?fek pdf=20200100200

            • Law 37 4670 2020 43 Α

              Description Insurance reform and digital transformation of the National Social Security Fund (e-EFKA) and other provisions.

              Legal references https://www.et.gr/api/DownloadFeksApi/?fek pdf=20200100043

            • Law 22, 23 4529 2018 56 Α

              Description Transposition into Greek law of Directive 2014/104/EU of the European Parliament and of the Council of 26 November 2014 on certain rules governing actions for damages under national law for infringements of the competition law provisions of the Member States and of the European Union and other provisions.

              Legal references https://www.et.gr/api/DownloadFeksApi/?fek pdf=20180100056

            • European Directive 2011/24/ΕΕ 2011

              Description Directive 2011/24/EU of the European Parliament and of the Council of 9 March 2011 on the application of patients’ rights in cross-border healthcare.

              Legal references https://eur-lex.europa.eu/legal-content/EL/TXT/?qid=1431961837669&uri=CELEX:32011L0024

            • European Regulation 987 2009

              Description EU Regulation laying down the procedure for implementing Regulation (EC) No 883/2004 on the coordination of social security systems.

              Legal references https://eur-lex.europa.eu/legal-content/EL/TXT/?qid=1478533221777&uri=CELEX:32009R0987

            • Decision of the European institutions S3 2009

              Description Decision No S3 of 12 June 2009 defining the benefits covered by Articles 19(1) and 27(1) of Regulation (EC) 883/2004 of the European Parliament and of the Council and Article 25(A)(3) of Regulation (EC) No 987/2009.


            • European Regulation 883 2004

              Description Regulation (EC) No 883/2004 of the European Parliament and of the Council of 29 April 2004 on the coordination of social security systems

              Legal references https://eur-lex.europa.eu/legal-content/EL/TXT/?uri=CELEX:02004R0883-20140101

            • Presidential Decree 7 8 2019 8 Α

              Description National Social Security Fund (EFKA)

              Legal references https://www.et.gr/api/DownloadFeksApi/?fek pdf=20190100008

            • 1 Identification of the citizen

              Responsible for Implementation Competent Employee

              Μethod of Implementation Inspection

              Description When the citizen enters an e- EFKA branch or a Citizens’ Service Centre (KEP), the employee shall check the identity of the citizen by examining an identification document. The same procedure is followed when the citizen enters the videoconference area if the application is submitted via myEFKAlive or myKEPlive.

              No No


            • 2 Review of completeness of insurance requirements

              Responsible for Implementation Software

              Μethod of Implementation Software action

              Description The certified employee shall enter the citizen’s Social Security Number (AMKA) into the electronic app. Their insurance history shall be found through interoperability with the AMKA-EMAES register.

              No No


            • 3 Entering the information and submitting the application

              Responsible for Implementation Competent Employee

              Μethod of Implementation Software action

              Description The employee shall log into the special platform for applying for an EHIC, complete the form with the required fields and submit the application.

              No No


            • 4 Printing a provisional replacement certificate and delivering it to the insured person

              Responsible for Implementation Competent Employee

              Μethod of Implementation Software action

              Description The employee shall print the provisional replacement certificate and hand it over to the insured person. They inform the insured person that e-EFKA shall send the EHIC by post, within a period of approximately 10 days, to the address stated by the insured person.

              No Yes


            • 1 Finding the service on the Single Digital Gateway

              Responsible for Implementation gov.gr

              Μethod of Implementation Software action

              Link https://www.gov.gr/en/arxes/oloi-foreis/elektronikos-ethnikos-phoreas-koinonikes-asphalises-e-ephka/europaike-karta-asphalises-astheneias

              Description The user shall first enter the Single Digital Gateway page (gov.gr) and search for the procedure by following the path: Home – > All bodies – > e-Social Security Number (e-EFKA) – > European Health Insurance Card

              No No


            • 2 User authentication

              Responsible for Implementation Third entity software

              Μethod of Implementation Software interaction (interoperability)

              Description The user shall enter the codes – credentials of the General Secretariat of Information Systems for Public Administration (TAXISnet codes).

              Notes The authentication of the user may also take place by using the EFKA/KEAO codes, if the insured person has such codes.

              No No


            • 3 Review for completeness of insurance requirements

              Responsible for Implementation Third entity software

              Μethod of Implementation Software interaction (interoperability)

              Description The user shall enter their social security number (AMKA) in the relevant field. The review of completeness of the insurance requirements shall take place through interoperability with the AMKA-EMAES register.

              No No


            • 4 Registering and submitting the required information to the electronic application

              Responsible for Implementation Entity software that performs the service

              Μethod of Implementation Data input in software

              Description The user shall enter the dedicated platform for submitting the EHIC application. They shall select the card beneficiary (for themselves and/or for dependants) and additionally enter:

              • - their full name, in Latin characters (if their automatic completion is not consistent with the Latin letters of their ID card or passport);
              • - their desired date of the card’s effective date;
              • - their address information of their residence;
              • - their contact information (if necessary, update their email address and/or telephone number).

              No No


            • 5 Printing the EHIC provisional replacement certificate

              Responsible for Implementation Entity software that performs the service

              Μethod of Implementation Data output from software

              Description The insured person shall print out the provisional replacement certificate (PRC) and, within approximately 10 days, they shall receive the card at the stated address.

              No Yes


            • National Contact Point for Cross-Border Healthcare


            • Contact
              • Retrieved from "https://en.mitos.gov.gr/index.php?title=ΔΔ:European_Health_Insurance_Card&oldid=72848"
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