Authorisation for the retail sale of veterinary medicinal products

From National Registry of Administrative Public Services



9ac76ea1-5ec1-4f91-82a2-4a625cb00c28 104857 Άδεια Λιανικής Πώλησης Κτηνιατρικών Φαρμακευτικών Προϊόντων

At a glance

Points of service

Points of Single Contact (ΚΕΠ – EKE), Regional units

Digital provision points

Number of required documents

6 to 7

Fees

Provided without cost

Deadline of completion

50 days

Description

This is a procedure for granting an authorisation for the retail sale of veterinary medicinal products to interested natural or legal persons.

Basic information

Competent body

MINISTRY OF RURAL DEVELOPMENT AND FOOD

Authority/Public body’s Unit responsible for the institutional framework of the procedure

,


Provided to

Related links

Validity duration

Indefinite

Notes

The following provisions shall apply to issuing an authorisation for the retail sale of veterinary medicinal products:
  • (a) only one authorisation shall be granted once for a specific geographical location in the territory of Greece, which needs not be renewed;
  • (b) the authorisation holder shall notify the competent regional veterinary authority concerned of any change relating to the requirements for issuing the authorisation, within 5 days of the change;
  • (c) the authorisation may not be transferred or ceded;
  • (d) no authorisation is required for:
    • (i) rural veterinary clinics operated by regional veterinary authorities;
    • (ii) legally operating pharmacies, which must, however, notify their activity to the regional veterinary authority concerned within 1 month of commencement thereof and meet the relevant legal requirements applying to the retail sales of veterinary medicinal products;
    • (iii) private veterinary clinics, establishments and offices for productive animals, which are allowed to supply, after issuing a veterinary prescription, necessary medicinal products to owners of animals which are under their care or surveillance for preventive or therapeutical purposes, but are not allowed to supply any medicinal products prescribed by another veterinarian.

Last update

03/07/2026

Application

Application Type

Application / Solemn Declaration

Submission by:

Presented by the applicant (email), Submitted by the applicant (digital), Submitted by the applicant (in person or by post)

Submitted by:

Legal entities, Persons

Title

Granting an authorisation for the retail sale of veterinary medicinal products

Notes:

The application / solemn declaration form contains more detailed fields, in which the applicant shall declare that:
  • (a) they have not been convicted by irrevocable judgment of, or referred to a court of law by irrevocable order for, theft, embezzlement, fraud, extortion, forgery, sexual offences, defamation associated with acts relating to the conduct of their occupation, counterfeiting and breach of the provisions of Articles 5 and 12 of Law 1729/1987 (Government Gazette, Series I, No 144), as currently in force, and repeated breach of Article 11 of the above Law, that they have not been convicted by irrevocable judgment of a felony or a repeated misdemeanour for which he was banned from public affairs;
  • (b) they do not hold a salaried post in the public sector or at a legal person governed by public or private law;
  • (c) they are not a pensioner;
  • (d) they have not been punished for breaching the veterinary legislation; and
  • (e) they have not been granted an authorisation to sell veterinary medicinal products on the retail or wholesale market which was withdrawn definitively later on.
As regards the Region of Attica and the Region of Central Macedonia, a relevant application shall be submitted online at gov.gr.

What you will need

Means of authentication, identification and signature

Identification document, Identification with TAXISnet codes

    Print

    Requirements

      Fees

        Related

        Means of redress or appeal:

        Other Report (Article 27 of the Code of Civil Procedure)

        Rules concerning a lack of reply from the competent authority and the legal consequences for the use:

        Tacit approval / tacit rejectionOther

        (a) If the 50-day deadline from the date of submission of an application with all the required supporting documents to the competent regional veterinary authority expires without any reply given, the application shall be approved tacitly and shall be deemed to have been issued; (b) If the deadline specified in writing by the competent regional veterinary authority for remedying any deficiencies – as detected by the on-the-spot check carried out to verify that the applicable requirements are met – expires without any action taken to that effect, the application shall be rejected.

        NACE

        • 75 Veterinary activities

        Output & Results

        Output

        Administrative Act

        Steps

          Digital steps

            Other information

            Alternative titles

            Authorisation for the retail sale of veterinary medicinal products

            Official title

            Issuing an authorisation for the retail sale of veterinary medicinal products

            Languages supported

            Greek, English

            Ways of provision

            Establishment

            Legislation

              Categories

              Τype of procedure

              Trigger

              Applied for

              Trigger (submission method)

              Application (digital), Application (handwritten), email

              Type

              Outgoing

              End of Process

              Ιndefinite

              N1

              ,,


            • 1 Company law Business establishment (see Set up a business)

              No No

            • 2 Labour An authorisation to sell veterinary medicinal products may be granted to natural persons, (general/limited) partnerships, public limited companies, limited liability companies and cooperative organisations, provided that they have in place a scientist in charge at their retail veterinary medicinal product store throughout its operating days and hours (in the case of natural persons the scientist in charge may be the natural person himself/herself or another person).

              No No

            • 3 Educational The scientist in charge employed while the retail veterinary medicinal product store is in operation must hold a degree from a domestic University Veterinary School, or a degree from a Higher Technical and Occupational Education Centre (KATEE) referred to in Article 5 of Presidential Decree 463/1987 (Government Gazette, Series I, No 216), or a degree from a Technological Education Institution (TEI) referred to in Article 4 of Presidential Decree 109/1989 (Government Gazette, Series I, No 47), or an equivalent degree or diploma in a relevant discipline from a foreign school, or a degree from a domestic University Pharmacy School, or an equivalent degree from a foreign school.

              No No

            • 4 Professional The scientist in charge employed while the retail veterinary medicinal product store is in operation must hold an authorisation to pursue their occupation in Greece, if necessary.

              No No

            • 5 Citizenship The person concerned and the scientist in charge employed while the retail veterinary medicinal product store is in operation must be Greek nationals or citizens of an EU Member State.

              No No

            • 6 Military The person concerned and the scientist in charge employed while the retail veterinary medicinal product store is in operation must have fulfilled their military service obligations or must have been lawfully exempted from those obligations.

              No No

            • 7 Conditions for non-commission of criminal offenses The person concerned and the scientist in charge employed while the retail veterinary medicinal product store is in operation must not have been convicted by irrevocable judgment of, or referred to a court of law by irrevocable order for, theft, embezzlement, fraud, extortion, forgery, sexual offences, defamation associated with acts relating to the conduct of veterinary occupation, counterfeiting and breach of the provisions of Articles 5 and 12 of Law 1729/1987 (Government Gazette, Series I, No 144), as currently in force, and repeated breach of Article 11 of the above Law, and they must have not been convicted by irrevocable judgment of a felony or a repeated misdemeanour for which they were banned from public affairs.

              No No

            • 8 Professional The person concerned and the scientist in charge employed while the retail veterinary medicinal product store is in operation must not hold a salaried post in the public sector or at a legal person governed by public or private law and must not be in an employment relationship relating to the object of their occupation.

              No No

            • 9 Insurance The person concerned and the scientist in charge employed while the retail veterinary medicinal product store is in operation must not have obtained a pension for health reasons from any social security organisation and must not have reached the maximum age or meet the requirements for obtaining a pension, even if they have waived, or proceed to waive, the right to pension.

              No No

            • 10 Administrative The person concerned and the scientist in charge employed while the retail veterinary medicinal product store is in operation must have not been punished for breaching the veterinary legislation and must have not been granted an authorisation to sell veterinary medicinal products on the retail or wholesale market which was withdrawn definitively later on.

              No No

            • 11 Labour The scientist in charge of the retail veterinary medicinal product store must be employed at the store at all times, being there in person and shall be responsible for its orderly operation and the proper sale of veterinary medicinal products. If the scientist in charge is absent (for training, health or other important reasons), they shall be replaced by their lawful substitute. The scientist in charge may be replaced after a relevant request is submitted and the replacement is authorised by the competent Head of Region for a period of up to 6 months.

              No No

            • 12 Building A person wishing to obtain an authorisation to sell veterinary medicinal products must have a store which meets the following requirements: (a) it must be an independent facility with a floor area of not less than 25 m2 on the ground floor of a building; (b) it must have a separate storage room on the ground floor, on an upper floor or in the basement which belongs to the same building as the ground floor store and is suitable for storing stocks of veterinary medicinal products, in accordance with the amount of business carried out at the main store; (c) it must have sufficient natural and artificial lighting, ventilation and height in accordance with the General Building Regulation; (d) it must meet all the requirements laid down in the Health Regulation with regard to water supply, sewage/drainage, hygiene facilities, etc.; (e) it must be so designed as to ensure that neighbours are not disturbed and employees and clients are not faced with risks while being in the store; (f) it must have a fire safety system or adequate fire-fighting equipment in place; (g) it must have an electric refrigerator for preserving products that are perishable under ambient temperature conditions (vaccines, etc.); (h) it must have a sign at a conspicuous place on the front side of the store featuring the ‘V’ symbol in a circle of at least 70 cm in diameter, in green. A ‘VETERINARY MEDICINAL PRODUCTS’ sign must also be put up. It is prohibited to operate both a retail and a wholesale veterinary medicinal product store in the same premises. Moreover, it shall be prohibited to operate both a retail veterinary medicinal product store and any other commercial store, veterinary clinic/establishment, animal accommodation and animal-selling store in the same facility.

              No No

            • 13 Possession of passwords to enter software One’s Taxisnet credentials are required to apply online.

              No No

            • 1 Copy of the legal title Property titles

              Copy of the legal title

              Submission by: Presented by the applicant (email), Submitted by the applicant (in person or by post)

              Submitted by: Legal entities, Persons

              Notes: Provide a copy of the legal title to the facility to be used as a retail veterinary medicinal product store.

              Document submitted under requirements: No


              No 2905

            • 2 Copy of the lease agreement Private Agreement

              Copy of the lease agreement

              Submission by: Presented by the applicant (email), Submitted by the applicant (in person or by post)

              Submitted by: Legal entities, Persons

              Notes: Provide a copy of the lease agreement for the facility to be used as a retail veterinary medicinal product store.

              Document submitted under requirements: No

              Alternative document of: 1

              Yes 8972

            • 3 Floor plan of the store Floor plan

              Floor plan of the store

              Submission by: Presented by the applicant (email), Submitted by the applicant (in person or by post)

              Submitted by: Legal entities, Persons

              Notes: Provide a floor plan of the facility to be used as a retail veterinary medicinal product store, showing its dimensions.

              Document submitted under requirements: No


              No 2903

            • 4 Active protection certificate from the Fire Department Certificate

              Active protection certificate from the Fire Department

              Submission by: Presented by the applicant (email), Submitted by the applicant (in person or by post)

              Submitted by: Legal entities, Persons

              Notes: Provide an active protection certificate from the Fire Department concerned to the effect that the facility to be used as a retail veterinary medicinal product store has a fire safety system or adequate fire-fighting equipment in place.

              Document submitted under requirements: No


              No 9703

            • 5 Police ID card Identification document

              Police ID card

              Submission by: Presented by the applicant (email), Submitted by the applicant (in person or by post)


              Notes: Provide a photocopy of the police ID card evidencing that the applicant and the scientist in charge of the operation of the store (if different persons) are Greek nationals.

              Document submitted under requirements: No


              No 2244

            • 6 Equivalent identification document Identification document

              Equivalent identification document

              Submission by: Presented by the applicant (email), Submitted by the applicant (in person or by post)

              Submitted by: Legal entities, Persons

              Notes: Provide a photocopy of equivalent identification evidencing that the applicant and the scientist in charge of the operation of the store (if different persons) are citizens of an EU Member State.

              Document submitted under requirements: No

              Alternative document of: 5

              Yes 2244

            • 7 Photocopy of a degree/diploma Certification

              Photocopy of a degree/diploma

              Submission by: Presented by the applicant (email), Submitted by the applicant (in person or by post)

              Submitted by: Legal entities, Persons

              Notes: The scientist in charge of the retail veterinary medicinal product store should submit a photocopy of a degree from a domestic University Veterinary School, or a degree from a Higher Technical and Occupational Education Centre (KATEE) referred to in Article 5 of Presidential Decree 463/1987 (Government Gazette, Series I, No 216), or a degree from a Technological Education Institution (TEI) referred to in Article 4 of Presidential Decree 109/1989 (Government Gazette, Series I, No 47), or an equivalent degree or diploma in a relevant discipline from a foreign school, or a degree from a domestic University Pharmacy School, or an equivalent degree from a foreign school.

              Document submitted under requirements: No


              No 8619

            • 8 Authorisation to pursue the occupation Permit

              Authorisation to pursue the occupation

              Submission by: Presented by the applicant (email), Submitted by the applicant (in person or by post)

              Submitted by: Legal entities, Persons

              Notes: The scientist in charge of the operation of a retail veterinary medicinal product store should provide a photocopy of the authorisation to pursue their occupation, if necessary.

              Document submitted under requirements: Yes

              Document’s requirement: Professional

              No 4627

            • 9 The scientist in charge of the operation of a wholesale veterinary medicinal product store should submit a solemn declaration to the effect that: (a) they have not been convicted by irrevocable judgment of, or referred to a court of law by irrevocable order for, theft, embezzlement, fraud, extortion, forgery, sexual offences, defamation associated with acts relating to the conduct of their occupation, counterfeiting and breach of the provisions of Articles 5 and 12 of Law 1729/1987 (Government Gazette, Series I, No 144), as currently in force, and repeated breach of Article 11 of the above Law, that they have not been convicted by irrevocable judgment of a felony or a repeated misdemeanour for which he was banned from public affairs; (b) they do not hold a salaried post in the public sector or at a legal person governed by public or private law; (c) they are not a pensioner; (d) they have not been punished for breaching the veterinary legislation; and (e) they have not been granted an authorisation to sell veterinary medicinal products on the retail or wholesale market which was withdrawn definitively later on. Solemn Declaration

              The scientist in charge of the operation of a wholesale veterinary medicinal product store should submit a solemn declaration to the effect that: (a) they have not been convicted by irrevocable judgment of, or referred to a court of law by irrevocable order for, theft, embezzlement, fraud, extortion, forgery, sexual offences, defamation associated with acts relating to the conduct of their occupation, counterfeiting and breach of the provisions of Articles 5 and 12 of Law 1729/1987 (Government Gazette, Series I, No 144), as currently in force, and repeated breach of Article 11 of the above Law, that they have not been convicted by irrevocable judgment of a felony or a repeated misdemeanour for which he was banned from public affairs; (b) they do not hold a salaried post in the public sector or at a legal person governed by public or private law; (c) they are not a pensioner; (d) they have not been punished for breaching the veterinary legislation; and (e) they have not been granted an authorisation to sell veterinary medicinal products on the retail or wholesale market which was withdrawn definitively later on.

              Relevant link: https://www.gov.gr/ipiresies/polites-kai-kathemerinoteta/psephiaka-eggrapha-gov-gr/ekdose-upeuthunes-deloses

              Submission by: Presented by the applicant (email), Submitted by the applicant (in person or by post)

              Relevant Procedure: Solemn declaration and electronic solemn declaration

              Document submitted under requirements: No


              No 7320

            • Law 5-12 2538 1997 242 Α

              Description Amending the legislation in force on pesticides and veterinary medicinal products, settling the debts of cooperative organisations, and other provisions

              Legal references https://www.et.gr/api/DownloadFeksApi/?fek pdf=19970100242

            • Law 22 2945 2001 223 Α

              Description National system for the protection of farming activity and other arrangements falling under the remit of the Ministry of Agriculture

              Legal references https://www.et.gr/api/DownloadFeksApi/?fek pdf=20010100223

            • Law 20, 21 3698 2008 198 Α

              Description Regulating stock farming matters, and other provisions

              Legal references https://www.et.gr/api/DownloadFeksApi/?fek pdf=20080100198

            • Law 10 3955 2011 89 Α

              Description Single register of traders of farming products, supplies and inputs, and other provisions

              Legal references https://www.et.gr/api/DownloadFeksApi/?fek pdf=20110100089

            • Law 15 4711 2020 145 Α

              Description Simplifying the framework for carrying out economic activities falling under the remit of the Ministry of Rural Development and Food, and other provisions

              Legal references https://www.et.gr/api/DownloadFeksApi/?fek pdf=20200100145

            • Joint Ministerial Decision 375/13379 2014 2921 Β

              Description Amending Joint Ministerial Decision No 307752/18.10.2010 (Government Gazette, Series II, No 1865) on carrying out administrative procedures through the Citizen Service Centres as Points of Single Contact.

              Legal references https://www.et.gr/api/DownloadFeksApi/?fek pdf=20140202921

            • 1 Start of procedure



              No No



            • 2 Receipt of application-solemn declaration

              Responsible for Implementation Competent Employee

              Μethod of Implementation Manual Action

              Description The interested natural or legal person submits the relevant application-solemn declaration accompanied by the necessary supporting documents. The application-solemn declaration may be submitted either to the competent regional veterinary authority or to a KEP-EKE.

              Yes No



            • 3 Electronic receipt of application-solemn declaration

              Responsible for Implementation Competent Directorate

              Μethod of Implementation Software action

              Description The interested natural or legal person electronically submits the relevant application-solemn declaration accompanied by the necessary supporting documents.

              Notes Electronic submission applies for the Regions of Attica and Central Macedonia through gov.gr. Other regions will be added gradually.

              Yes No



            • 4 Check as to whether the requirements are met

              Responsible for Implementation Collective body

              Μethod of Implementation Inspection

              Description The check to establish whether the legal requirements for granting the licence are met is carried out by a three-member committee established by decision of the relevant Regional Governor and consisting of a veterinarian, a physician and an engineer from the respective services of the relevant Regional Unit.

              No No



            • 5 Establishment that the requirements are not met. The request is rejected and the interested party is informed accordingly.

              Responsible for Implementation Collective body

              Μethod of Implementation Inspection

              Description If it is established that the legal requirements are not met, the request is rejected and the interested party is informed accordingly.

              Yes Yes



            • 6 Establishment that the requirements are met: recommendation by the competent committee.

              Responsible for Implementation Collective body

              Μethod of Implementation Signature

              Description If it is established that the legal requirements are met, the competent committee recommends, through the relevant regional veterinary authority, that the licence for the retail sale of veterinary medicinal products be granted.

              Yes No



            • 7 Issuance of licence for the retail sale of veterinary medicinal products

              Responsible for Implementation Other

              Μethod of Implementation Signature

              Description The licence for the retail sale of veterinary medicinal products is issued by decision of the relevant Regional Governor.

              Yes No



            • 8 Receipt of licence for the retail sale of veterinary medicinal products

              Responsible for Implementation Competent Directorate

              Μethod of Implementation Manual Action

              Description The interested party receives the licence for the retail sale of veterinary medicinal products: (a) by registered letter at his/her address, (b) from the service to which he/she submitted the relevant application-solemn declaration (in person or through his/her representative), or (c) by email, at the address declared in the application.

              Yes Yes



            • 9 Establishment that the file is incomplete (missing supporting documents): written notification of the interested party for supplementary submission of supporting documents

              Responsible for Implementation Collective body

              Μethod of Implementation Manual Action

              Description If deficiencies are identified, the competent three-member committee informs the interested party in writing so that he/she can take the necessary corrective actions within the deadline set for him/her.

              Notes The deadline set by the competent three-member committee, since it varies depending on the judgment of the collective body, is added to the required processing time of the procedure.

              Yes No



            • 10 Re-check

              Responsible for Implementation Collective body

              Μethod of Implementation Inspection

              Description Any supplementary supporting documents submitted by the interested party are checked.

              No No



            • 11 Establishment that the supporting documents are incomplete: tacit rejection.

              Responsible for Implementation Collective body

              Μethod of Implementation Inspection

              Description If the interested party does not respond within the deadline set in the written notification of the competent three-member committee for remedying the deficiencies identified during the check, the request is rejected.

              Yes Yes



            • 12 Establishment that the supporting documents are complete. Recommendation by the competent committee

              Responsible for Implementation Collective body

              Μethod of Implementation Signature

              Description If it is established that the supporting documents are complete, the competent committee recommends, through the relevant regional veterinary authority, that the licence for the retail sale of veterinary medicinal products be granted.

              Yes No



            • 13 Issuance of licence for the retail sale of veterinary medicinal products

              Responsible for Implementation Other

              Μethod of Implementation Signature

              Description The licence for the retail sale of veterinary medicinal products is issued by decision of the relevant Regional Governor.

              Yes No



            • 14 Receipt of licence for the retail sale of veterinary medicinal products

              Responsible for Implementation Competent Directorate

              Μethod of Implementation Manual Action

              Description The interested party receives the licence for the retail sale of veterinary medicinal products: (a) by registered letter at his/her address, (b) from the service to which he/she submitted the relevant application-solemn declaration (in person or through his/her representative), or (c) by email, at the address declared in the application.

              Yes Yes




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